2845 Airport Drive, Columbus, OH 43219, United States of America
#23 of 150 hotels in Columbus
Guests' ChoiceBased on 329 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
8.9
Value for money
8.7
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Marilyn
United States of AmericaFor the price, the breakfast was just so-so. I made the reservation four months in advance & requested a specific floor. The hotel did not fulfill my request which was a bit disappointing. They said it was because they were fully booked.
The room was very clean & the bed was comfortable The hotel is definitely near the airport but we did not hear planes until about 5:30 a.m.
Stayed in May 2024
Reviewed: April 22, 2024
Kawana
United States of AmericaWas a good stay no complaints
5 minutes from the airport. Ideal location
Stayed in April 2024
Reviewed: April 14, 2024
Taja
Abkhazia, GeorgiaThe staff was not friendly at all! There were only two friendly staff members out of the five that I encountered. If they had better staff this hotel would’ve got a 10 out of 10 for sure.
This hotel chain is absolutely fabulous with wonderful amenities! The value is unbeatable. I really enjoy the free breakfast and the supply of water is a major plus. LOVE this chain and I will stay anytime I have an opportunity!
Stayed in April 2024
Reviewed: April 14, 2024
Sutherland
United States of AmericaNo smoking room but that's life
Pet friendly, staff was very accommodating, clean facility, easy access to parking and pet area. Breakfast was good as well just wish the coffee cups were bigger lol
Stayed in April 2024
Reviewed: April 14, 2024
Jessica
United States of AmericaI read a review prior to the stay and i laughed because they complained about the bed frames sticking out. Little did i know i would become a bed frame victim, they stick out so much i hit my knee so hard it tore my pants and made my knee bleed. Breakfast was just ok. The worst part was parking. The hotel was booked solid and there was zero spots. I had to park along the side of the sidewalk and hope it didnt get hit by morning.
Close to food places and most important coffee. Staff was friendly.
Stayed in April 2024
Reviewed: April 11, 2024
Robert
United States of AmericaBed too soft Blanket/comforter poor
Stayed in April 2024
Reviewed: April 3, 2024
Bolormaa
United States of AmericaThe breakfast wasn’t any choice
Stayed in April 2024
Reviewed: March 27, 2024
Jenica
United States of AmericaThe only issue was the lack of options at breakfast. Not at the fault of the staff working there, but their truck hadn’t arrived.
Stayed in March 2024
Reviewed: March 4, 2024
Paula
United States of AmericaLimited breakfast choices
Stayed in February 2024
Reviewed: March 3, 2024
Laura
United States of AmericaThe room above me were stomping most of the night and the halls were very loud from the guest loitering in the halls in the late night.
Very clean and the desk staff were excellent!
Stayed in March 2024
Reviewed: February 1, 2024
Chasity
United States of AmericaGood location, friendly staff, fair price
Stayed in January 2024
Reviewed: January 22, 2024
Tania
United States of AmericaStaff was super nice
Stayed in January 2024
Reviewed: January 15, 2024
Jana’y
United States of AmericaNot all the staff knows how much the deposit is. I was lucky to get a gentleman who let me still stay even though I was told the deposit was $50 total for a weekend. It’s actually $50 a night. The breakfast can be a bit better, and also the restaurant and bar does not exist at this location.
The decor was great. Real clean and nice. They did end up having a pool even thought their site and on here says it doesn’t.
Stayed in January 2024
Reviewed: January 15, 2024
Mike
United States of AmericaA little noisy but that's to be expected near an airport
Front desk was nice and helpful
Stayed in January 2024
Reviewed: January 6, 2024
Jerri
United States of AmericaEasy access to the airport.
Stayed in January 2024
Reviewed: December 6, 2023
Bobbi
United States of AmericaN/A
Location .. I love Tru bath products and the beds are soo comfy!!
Stayed in October 2023
Reviewed: December 4, 2023
Nathan
United States of AmericaNothing
Very clean! Every staff member was very polite!
Stayed in December 2023
Reviewed: October 10, 2023
Maria
United States of AmericaNothing
Super clean and engaging. Bri went above and beyond to help me out with copies that I needed since the printer in the lounge was out of ink.Pool table was a really my kids enjoyed it. Breakfast was sooo good and had many options for everyone!
Stayed in October 2023
Reviewed: October 5, 2023
Elis
United States of AmericaThe staff were all very nice. The check in process was fast and easy.
Stayed in September 2023
Reviewed: September 24, 2023
Burton
United States of AmericaHousekeeping was very rude. Started banging on our door around 10am. Check out isn’t until 12pm
Clean, offered breakfast, provided bottle water
Stayed in September 2023
Reviewed: September 23, 2023
Regina
United States of AmericaN/A
Clean and spacious
Stayed in August 2023
Reviewed: September 11, 2023
Carol
United States of AmericaNice rooms, good shower, friendly staff
Stayed in September 2023
Reviewed: September 4, 2023
Hanna
United States of AmericaFor some reason, the AC unit will automatically switch to heat. Had to wake up a few times during the night to adjust the thermostat.
I loved that the screen had my name on it. It made me feel special. That they were intentional about my visit.
Stayed in September 2023
Reviewed: August 20, 2023
Todd
United States of AmericaPool table
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content