Reviews of Tru By Hilton Cypress Houston TX 3 stars
27204 US HWY 290, Cypress, TX 77433, United States
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff friendliness, cleanliness of the hotel, and my room
The breakfast
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat staff
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewYour receiptions, she keep me feel to be welcome all the time!
No
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff supports
No
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewIt was in a nice area but my room was not acceptable.
Glass shards in the bed by the restroom. There were roaches German roaches not cockroaches. Hallway was extremely hot and room didn’t cool room until 4am.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIt was clean, convenient and the staff was very friendly.
I don’t like that there is absolutely no storage in the rooms. Everything is visible and it made the room look messy. Messy gives me anxiety and for the price we paid, expected the furnishing to be at a minimum, IKEA like
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewClean
Personal
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewLocation
Was charged for a night that I wasn’t there and then didn’t have a reservation for the night I needed. It was a complete hassle upon check-in and it wasn’t until I spoke with the GM that things got situated and a refund got put in process.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewStaff was helpful and friendly, affordable
No laundry or microwave in room. Shower was cracked in corner. Basic no extras
Reviewed: 3 June 2025 · Stayed in April 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewneed more of choice
no choices
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewNothing
Did not have the amenities of a usual hotel
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewIt was okay
The buffet in the morning was not attended and kept full for guests.
Reviewed: 7 May 2025 · Stayed in May 2025
Verified review