Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. South Carolina hotel reviews
  4. Fort Mill hotel reviews
  5. Reviews of Tru By Hilton Fort Mill, Sc

Reviews of Tru By Hilton Fort Mill, Sc This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

120 Crisanto Ave, Fort Mill, SC 29715, United States of America

#6 of 16 hotels in Fort Mill

Guests' Choice

Review Score

Based on 452 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: December 26, 2022

    9.0
    Modern and clean hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    internet did not work

    new property and location

    Stayed in December 2022

  • Reviewed: December 22, 2022

    10
    I was very relaxed in this hotel with the location and the room cleanness
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing really

    clean and comfortable room

    Stayed in December 2022

  • Reviewed: November 28, 2022

    8.0
    Good quality.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Mattress was good but pillows were awful. While I like the soap/shampoo/lotion options offered the dispensers are not sanitary. People shouldnt have to touch them to get the liquid out.....

    Stayed in November 2022

  • Reviewed: November 27, 2022

    10
    it was a very comfortable stay and will stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was very clean

    Stayed in November 2022

  • Reviewed: November 19, 2022

    8.0
    Overall, very comfortable, nice hotel, understand staff shortages since Covid. Would revisit again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    I requested a bathroom refresh at front desk and housekeeping never came. I had to tell the front desk later that night and get my own clean towels from the front desk. There was also what appeared to be a homeless person living in his van in the parking lot during my stay, he blasted music from his van at about 1:00 am and then one afternoon was blowing off firecrackers in the parking lot. Informed the front desk and was told "oh he's harmless, don't worry about him". Also the heater/air conditioner was not working properly in the room.

    Breakfast was great, plenty of choices and good eats to start the day

    Stayed in November 2022

  • Reviewed: November 14, 2022

    10
    Great value with exceptional aesthetics.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    Breakfast was great. Each day there was something new for the hot meal option. Everything was immaculate. There was plenty of seating throughout the area. I was very happy with this.

    Stayed in November 2022

  • Reviewed: October 22, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff the manager was wonderful everyone clean room great food

    Stayed in October 2022

  • Reviewed: October 17, 2022

    8.0
    Tru
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had a visitor through the heating vent. Daughter got a pic...when i checked out I told front desk personnel he tried to say it was an assain bug but I know what a stink bug looks like. This was brown...I told him I thought was a roach. He said he would have someone check the room and spray. Didn't offer to refund me or anything to help make up for it. Other than that it was a nice hotel.

    Loved shower and amenities inside the shower. Nice TV.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls. Heard running/jumping above us. Could hear every time a door opened or closed on our floor. Heard a neighbor's sneezing episode.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    10
    Excellent and will stay at this hotel again. Don't hesitate to stay here.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Everything was great

    Excellent breakfast fresh and hot.

    Stayed in October 2022

  • Reviewed: October 8, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in September 2022

  • Reviewed: October 8, 2022

    10
    Awesome relaxing 1 day trip
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    zilch

    I loved the clean and new scent. It is apparent it is new and thankfully is well kept. My first encounter was with the “British Lady”. What a breathe of fresh air. She was so personable, she greeted, socialized and check us in quickly. Breakfast was so awesome! See my pictures. The food was hot, fresh and tasty. I appreciate the little things. We came back from Carowinds a bit hungry, and kids loved the hot chocolate at 12am. The set up was still available- Coffee, tea and toppings.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    10
    Awesome Hotel
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Very nice place to stay. Excellent location, and very clean.

    Stayed in October 2022

  • Reviewed: September 12, 2022

    10
    Excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    very clean

    Stayed in August 2022

  • Reviewed: August 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Internet hard to access

    Beds were very comfortable

    Stayed in July 2022

  • Reviewed: July 18, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility and Hearing Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was clean and the bed very comfortable. Great location will be back.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You can hear people outside the room very easily. Just bring a fan to block that noise then you will be good to go!

    Very clean room!

    Stayed in July 2022

  • Reviewed: July 16, 2022

    9.0
    Tru in Fort Mill, SC provided a safe and comfortable "home base" while visiting family in the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access
    • Stayed 3 nights

    There were 3 lofty pillows on each bed that were all very good quality. Consider including one thinner pillow in the selection so that lodgers can choose their preference for optimal sleep.

    The room was clean and the beds comfortable. The breakfast offered included fresh and healthy choices such as fruit, yogurt, granola, walnuts and muffins. There were also hot choices that included sausage and eggs. Coffee and tea selections were always available in the lobby.

    Stayed in July 2022

  • Reviewed: July 15, 2022

    10
    The staff was professional, helpful and just really nice. The hot breakfast options (eggs, sausage, pancakes) were great
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room didn’t have a closet or dresser. There was just a space on the wall to hang clothes and a bench/shelf beneath the tv.

    All of the parking lot was well lit. The breakfast area was spacious. The entire property was very clean and bright. The beds and pillows were not too firm and very comfortable.

    Stayed in July 2022

  • Reviewed: July 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Left before it was servred

    Stayed in July 2022

  • Reviewed: July 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave

    Good breakfast

    Stayed in July 2022

  • Reviewed: June 30, 2022

    8.0
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 27, 2022

    9.0
    It was very nice, we were very satisfied.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    We were very satisfied with everything.

    Stayed in June 2022

  • Reviewed: June 24, 2022

    9.0
    Great location, clean and comfortable stay.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Morning front desk staff was quite challenging about my name. She was very spirited about proving to me I spell my name wrong. Luckily, my positive experiences with other staff members, especially the young lady running the breakfast bar, were caring enough to be more considerate.

    The late night front desk staff was so welcoming and helpful. They were so very friendly, even with my late arrival (10:30pm). The morning front desk staff, unfortunately wasn't as kind. She was so very argumentative about how I spelled my name. However, the staff member that was running the breakfast bar more than made up for it. She worked very hard at making sure the bar was fully stocked and everyone was comfortable.

    Stayed in June 2022

  • Reviewed: June 23, 2022

    10
    will defintely stay here again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing i didnt like

    loved the cleanliness of the property and the great location. They also had some of the best breakfast choices i have ever had at any hotel

    Stayed in June 2022

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!