204 Hillcrest Road, Hershey, PA 17033, United States
#5 of 25 hotels in Hershey
Guests' ChoiceBased on 513 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
8.6
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 29, 2025
Robert
United StatesNothing
Property was very clean
Stayed in August 2025
Reviewed: August 27, 2025
Deneen
United StatesClose to Hershey’s concert venue
Stayed in August 2025
Reviewed: August 26, 2025
Chickboz
United StatesCould have been a little better breakfast selection
Everything was great
Stayed in August 2025
Reviewed: August 25, 2025
Jeannice
United StatesWe stayed at Tru by Hilton while visiting Hershey Park, and it was the perfect choice for our family trip! From the very beginning, the staff made our visit smooth and enjoyable. When I called to confirm our reservations, Steve went above and beyond to ensure that our family rooms were located on the same floor, which made things so much easier for us. At check-in, David at the front desk was incredibly helpful and welcoming. He not only made us feel at home, but also gave excellent suggestions on where to eat locally and even recommended great options for Uber Eats delivery. His friendliness and knowledge of the area really made a difference in our stay. The hotel was very kid-friendly, which was perfect for our Hershey adventure. The kids loved the two foosball tables and the clean, well-maintained pool. The rooms were spotless, comfortable, and modern—everything we needed to relax after a full day at the park. The breakfast was fresh and satisfying, and we especially loved having coffee available all day, which was a great perk for parents! Overall, the staff’s attentiveness, the cleanliness of the hotel, and the family-friendly atmosphere made this stay outstanding. We would definitely return and highly recommend this Tru by Hilton to other Hershey Park visitors!
Stayed in August 2025
Reviewed: August 10, 2025
Kinsey
United StatesThe staff was very helpful and nice, the rooms were vibrant and clean and the bed was very comfy.
Stayed in August 2025
Reviewed: August 9, 2025
Deirdre
United StatesCan't think of anything.
Very clean and new looking. Person who checked us in was very courteous and helpful. Liked the layout of our rooms and bathroom. Close to Hershey attractions. Good breakfast family friendly and loved the games in lobby area.
Stayed in August 2025
Reviewed: August 4, 2025
Connie
United StatesNot enough parking
Nice and quiet
Stayed in August 2025
Reviewed: July 29, 2025
Valarie
United StatesLiked everything
Clean & modern. Kids liked the Foosball table in lobby.
Stayed in July 2025
Reviewed: July 25, 2025
Kelly
United StatesBreakfast was great, & the hours for breakfast were also perfect. I also like how the quiet hours went until 9am.
Stayed in July 2025
Reviewed: July 23, 2025
Ahmad
Saudi ArabiaThere is no enough clothes cabinet
Everything
Stayed in July 2025
Reviewed: July 23, 2025
Andrea
United StatesEveryone was so friendly! It was in a great location. It was clean and slept so well.
Stayed in July 2025
Reviewed: July 22, 2025
Iyashia
United StatesWe enjoyed everything.
The hotel was in a perfect location with plenty amenities. The customer service was great.
Stayed in July 2025
Reviewed: July 21, 2025
Jennifer
United StatesN/A
Very clean and close to the park, super friendly staff!
Stayed in July 2025
Reviewed: July 17, 2025
Jon
United StatesEverything was great. The bed was one of the most comfortable we have had in a hotel. I would suggest better pillows. It seems all hotels have super soft pillows but not everyone likes those. My wife needed to sleep with 3 pillows.
Stayed in July 2025
Reviewed: July 17, 2025
Richard
United StatesIt's a great location if you're going to Hershey. The Staff overall was great to interact with. Free breakfast is always a good thing I think the one girl who runs the breakfast gets overwhelmed at times but i noticed multiple front desk team members helping her at times. Pool and fitness Room were also a plus.
Stayed in July 2025
Reviewed: July 14, 2025
Sheri
United StatesFor one night, we paid $500+, but we also booked the week of our visit during peak season, for a Friday night stay. We hope that is why! Normally we would not splurge so much but we HAD to make this trip due to an order we placed in the Hershey area that was available for pick-up only - and so we loaded the dog in the car and drove 3+ hours for a one-night stay and tried to make a date night out of it with no kids. For us, it was very pricey. Also, the fire alarm went off on the morning because someone burned something at breakfast.. however, the girl at the front desk immediately acknowledged us when we came downstairs and apologized to us for the false alarm. Very attentive and kind. Other than the price and the fire alarm though? Everything was excellent!
It was spotless, right down to the trim along the floor on the hallways! Staff was friendly, kind, and attentive. Breakfast was excellent: pancake making machine w/ toppings, scrambled eggs, sausage links, hard-boiled eggs, fruit, yogurt machine, cereal choices, bagels and bread for toast, and more. Foosball tables in the lobby and plenty of seating to relax and enjoy. Pool area and fitness center were clean. Pet friendly hotel which was essential for us - we never bring our pet but we needed to this time for a one-night stay. We paid the $50 fee and hotel staff was friendly and compassionate to us and her. Would DEFINITELY stay here again AND recommend to others.
Stayed in July 2025
Reviewed: July 12, 2025
Mccumiskey
United StatesVery expensive
Stayed in July 2025
Reviewed: July 3, 2025
Lisa
United StatesOur rooms smoke detector had a blinking light that interfered with a light sleeper.
Location was perfect. 7 min from park. Breakfast was very good and many options. Joshua was extremely helpful and accommodating.
Stayed in July 2025
Reviewed: July 2, 2025
Rashell
United StatesMy only complaint is that I requested an early check in and was denied even though I was able to check in via the app at the time I requested.
I loved the hotel. Super clean and breakfast was delicious
Stayed in June 2025
Reviewed: July 2, 2025
Kiersten
United StatesIt's in a great location- near many attractions. We liked the complimentary tea/coffee that was replenished through out the day, which you could grab at your leisure. We like the snacks and adult beverages you could purchase as well. The room was clean, and the bathroom was stocked with fresh towels and additional amenities. One last thing- we were able to plug in our phone charging cords right into the outlet.
Stayed in July 2025
Reviewed: June 9, 2025
Maria
United Stateslack of variety at breakfast
It’s clean and comfortable
Stayed in June 2025
Reviewed: May 24, 2025
Anna
United StatesNothing
Smelled great
Stayed in May 2025
Reviewed: May 16, 2025
Andrea
United StatesN/a
Clean colorful an comfortable
Stayed in May 2025
Reviewed: May 14, 2025
Dwwjr
United StatesMy fave place to stay in Hershey.
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content