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  5. Reviews of Tru By Hilton Hershey Chocolate Avenue

Reviews of Tru By Hilton Hershey Chocolate Avenue This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

204 Hillcrest Road, Hershey, PA 17033, United States

#5 of 25 hotels in Hershey

Guests' Choice

Review Score

Based on 513 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2025

    9.0
    Property is very close to Hershey Park and very clean, good value for the money.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Property was very clean

    Stayed in August 2025

  • Reviewed: August 27, 2025

    10
    Good experience very clean hotel
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Close to Hershey’s concert venue

    Stayed in August 2025

  • Reviewed: August 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have been a little better breakfast selection

    Everything was great

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed at Tru by Hilton while visiting Hershey Park, and it was the perfect choice for our family trip! From the very beginning, the staff made our visit smooth and enjoyable. When I called to confirm our reservations, Steve went above and beyond to ensure that our family rooms were located on the same floor, which made things so much easier for us. At check-in, David at the front desk was incredibly helpful and welcoming. He not only made us feel at home, but also gave excellent suggestions on where to eat locally and even recommended great options for Uber Eats delivery. His friendliness and knowledge of the area really made a difference in our stay. The hotel was very kid-friendly, which was perfect for our Hershey adventure. The kids loved the two foosball tables and the clean, well-maintained pool. The rooms were spotless, comfortable, and modern—everything we needed to relax after a full day at the park. The breakfast was fresh and satisfying, and we especially loved having coffee available all day, which was a great perk for parents! Overall, the staff’s attentiveness, the cleanliness of the hotel, and the family-friendly atmosphere made this stay outstanding. We would definitely return and highly recommend this Tru by Hilton to other Hershey Park visitors!

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very helpful and nice, the rooms were vibrant and clean and the bed was very comfy.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of anything.

    Very clean and new looking. Person who checked us in was very courteous and helpful. Liked the layout of our rooms and bathroom. Close to Hershey attractions. Good breakfast family friendly and loved the games in lobby area.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    It was really nice and comfortable but our room didn’t get freshened up on Saturday. That was a let down.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough parking

    Nice and quiet

    Stayed in August 2025

  • Reviewed: July 29, 2025

    9.0
    Great value for a short stay. Hotel was clean & modern,
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Liked everything

    Clean & modern. Kids liked the Foosball table in lobby.

    Stayed in July 2025

  • Reviewed: July 25, 2025

    10
    It was great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was great, & the hours for breakfast were also perfect. I also like how the quiet hours went until 9am.

    Stayed in July 2025

  • Reviewed: July 23, 2025

    9.0
    Wonderful hotel in Hershey
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no enough clothes cabinet

    Everything

    Stayed in July 2025

  • Reviewed: July 23, 2025

    10
    Clean, great location, great staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everyone was so friendly! It was in a great location. It was clean and slept so well.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    10
    We loved it and will definitely stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We enjoyed everything.

    The hotel was in a perfect location with plenty amenities. The customer service was great.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Totally AWESOME!!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Very clean and close to the park, super friendly staff!

    Stayed in July 2025

  • Reviewed: July 17, 2025

    8.0
    Definitely recommend, Definitely will stay again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great. The bed was one of the most comfortable we have had in a hotel. I would suggest better pillows. It seems all hotels have super soft pillows but not everyone likes those. My wife needed to sleep with 3 pillows.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    9.0
    Pretty good experience
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    It's a great location if you're going to Hershey. The Staff overall was great to interact with. Free breakfast is always a good thing I think the one girl who runs the breakfast gets overwhelmed at times but i noticed multiple front desk team members helping her at times. Pool and fitness Room were also a plus.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    8.0
    We were very pleased and would definitely stay here again and recommend it to others;but it was a lot of money for one n
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For one night, we paid $500+, but we also booked the week of our visit during peak season, for a Friday night stay. We hope that is why! Normally we would not splurge so much but we HAD to make this trip due to an order we placed in the Hershey area that was available for pick-up only - and so we loaded the dog in the car and drove 3+ hours for a one-night stay and tried to make a date night out of it with no kids. For us, it was very pricey. Also, the fire alarm went off on the morning because someone burned something at breakfast.. however, the girl at the front desk immediately acknowledged us when we came downstairs and apologized to us for the false alarm. Very attentive and kind. Other than the price and the fire alarm though? Everything was excellent!

    It was spotless, right down to the trim along the floor on the hallways! Staff was friendly, kind, and attentive. Breakfast was excellent: pancake making machine w/ toppings, scrambled eggs, sausage links, hard-boiled eggs, fruit, yogurt machine, cereal choices, bagels and bread for toast, and more. Foosball tables in the lobby and plenty of seating to relax and enjoy. Pool area and fitness center were clean. Pet friendly hotel which was essential for us - we never bring our pet but we needed to this time for a one-night stay. We paid the $50 fee and hotel staff was friendly and compassionate to us and her. Would DEFINITELY stay here again AND recommend to others.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Very expensive

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Tru by Hilton Hershey was the perfect spot—clean, convenient to the park, with welcoming staff and a
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Our rooms smoke detector had a blinking light that interfered with a light sleeper.

    Location was perfect. 7 min from park. Breakfast was very good and many options. Joshua was extremely helpful and accommodating.

    Stayed in July 2025

  • Reviewed: July 2, 2025

    9.0
    Very comfortable and super clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My only complaint is that I requested an early check in and was denied even though I was able to check in via the app at the time I requested.

    I loved the hotel. Super clean and breakfast was delicious

    Stayed in June 2025

  • Reviewed: July 2, 2025

    9.0
    Location and extras
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's in a great location- near many attractions. We liked the complimentary tea/coffee that was replenished through out the day, which you could grab at your leisure. We like the snacks and adult beverages you could purchase as well. The room was clean, and the bathroom was stocked with fresh towels and additional amenities. One last thing- we were able to plug in our phone charging cords right into the outlet.

    Stayed in July 2025

  • Reviewed: June 9, 2025

    9.0
    Nice place
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    lack of variety at breakfast

    It’s clean and comfortable

    Stayed in June 2025

  • Reviewed: May 24, 2025

    10
    Great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Smelled great

    Stayed in May 2025

  • Reviewed: May 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Clean colorful an comfortable

    Stayed in May 2025

  • Reviewed: May 14, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My fave place to stay in Hershey.

    Stayed in February 2025

Showing 1 - 25

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