5660 Lawrence Village Parkway, Indianapolis, IN 46216, United States of America
#26 of 150 hotels in Indianapolis
Guests' ChoiceBased on 119 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
8.9
Staff
8.9
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
H
United States of AmericaYou have to request room cleaning and fresh towels during your stay. There's also a good chance you won't get it. Although I requested both, my room was skipped for cleaning every single day of my stay, and I received my fresh towels after hours of continuously requesting them. We were there for events where coming back, taking a shower and getting dressed again were very important. It seemed that the staff was willing to bring us towels (and even clean up) however I don't think that this hotel staffs cleaning crew at full capacity, even though they were fully booked with guests. It also seemed like they didn't have enough towels. It was strange.
The rooms are nice.
Stayed in April 2024
Reviewed: March 18, 2024
Kevin
United States of AmericaWould have preferred a higher quality coffee at the breakfast bar. Another blanket would have been nice.
Cleanliness and newness
Stayed in March 2024
Reviewed: March 16, 2024
Margie
United States of AmericaIt didn't bother our stay because we are not ones that need a lot of space but if you like large areas to put stuff in the room this would not be for you.
It was clean and simple in decorating. The beds were comfortable, pillows were ok considering we forgot to bring ours and we usually do.
Stayed in February 2024
Reviewed: February 23, 2024
Arnale
United States of AmericaI came after all-star weekend and the price for 2nights wasn’t reasonable.
The property was clean and there were no issues from the time I checked in to the time I checked out.
Stayed in February 2024
Reviewed: February 20, 2024
Julio
United States of AmericaN/A
Good breakfast.
Stayed in February 2024
Reviewed: February 20, 2024
Carlos
United States of AmericaThe hotel was clean & the staff was very helpful
Stayed in February 2024
Reviewed: February 19, 2024
Karl
United States of AmericaGreat customer service with great breakfast!!
Stayed in February 2024
Reviewed: February 8, 2024
Mercer
United States of AmericaThe staff at the front desk was not very friendly. When there was one, they seemed annoyed if you asked a question and when there was more than one, they ignored people to have social conversation (first hand experience and witnessed while sitting in the lobby with others and for breakfast). The room had a really annoying green light flashing. It had a bandaid over it already so others were clearly just as bothered. It is bright enough that you can "see" it through your eyelids.
Very clean, smelled new, smart use of space, bright room, housekeeping staff seemed to be continually cleaning public spaces and they were very friendly
Stayed in February 2024
Reviewed: February 5, 2024
Ryan
United States of AmericaVery clean and modern. Lobby was great to hang out in during travel volleyball weekend
Stayed in February 2024
Reviewed: January 28, 2024
Rujuwa
United States of AmericaVery clean and comfortable. And modern.
Stayed in December 2023
Reviewed: January 2, 2024
Rodney
United States of AmericaRoom had a lot of wind noise.
Everything was great.
Stayed in December 2023
Reviewed: November 27, 2023
Johanna
United States of AmericaLoved that they had turkey sausage since we do not eat pork. The choices that they have on the breakfast line are amazing.
Stayed in November 2023
Reviewed: November 26, 2023
Lakesha
United States of AmericaNothing at this time
The food and the staff was nice
Stayed in November 2023
Reviewed: November 25, 2023
Frazier
United States of AmericaSort of difficult to get to the property
The property was clean and The location was perfect
Stayed in November 2023
Reviewed: October 29, 2023
Michele
United States of AmericaBreakfast eggs and sausage were quite liquidy.
Such a clean place to stay!
Stayed in October 2023
Reviewed: October 27, 2023
Andrea
United States of AmericaN/a
The cleanliness
Stayed in September 2023
Reviewed: October 8, 2023
Emily
United States of AmericaNothing
Everything was super clean and the staff was very friendly
Stayed in October 2023
Reviewed: October 5, 2023
Venita
United States of AmericaThe Manager, Jai Hairston, and her assistant were both such a lovely people. They were so helpful, friendly and provided excellent customer service! We would definitely recommend this hotel!
Stayed in October 2023
Reviewed: September 12, 2023
Deborah
United States of AmericaN/A
Clean, not dated. Rooms were not large but space was used efficiently.
Stayed in September 2023
Reviewed: September 6, 2023
Elizabeth
United States of AmericaThere were lights from the smoke detector flashing all night which made hard to sleep and the ac was quite loud.
The location and how secure it was.
Stayed in September 2023
Reviewed: August 26, 2023
Mark
United States of Americathe staff needs to be a little friendlier. no one was rude in any way. it’s no one went out of their way to say hello, welcome, do you need anything. i mentioned the coffee was empty and the staff member did fill it but said nothing - they just left after I said it and kind of stood there feeling a bit awkward.
very convenient and clean. less than 3 miles from my family. beds are very comfortable
Stayed in July 2023
Reviewed: August 15, 2023
Lauren
United States of AmericaN/A
The staff were absolutely phenomenal. Friendly and welcoming.
Stayed in August 2023
Reviewed: July 30, 2023
Andrew
United States of AmericaFire alarm was blinking pretty crazy all night and the air conditioner was loud when turning on and off. But minor things that you can live with.
- Clean - Friendly staff - Above average breakfast (for hotel) - Room was nice and beds were pretty comfy
Stayed in July 2023
Reviewed: July 19, 2023
Raymond
South AfricaWe could not turn off the noisy AC.
The location was good and the room was comfortable.
Stayed in July 2023
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