Reviews of Tru By Hilton Lake Charles 3 stars
1220 W. Prien Lake Rd. , Lake Charles, LA 70601, United States
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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewPrice and location
Room wasn't ready and hallways were dirty and Room was small
Thanks for staying and letting us know where we can improve. We appreciate you.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice and neat
Ac in room, it had a lot of humidity. Was very sticky
Thanks for providing feedback.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBreakfast really good. Staff excellent. Great view from room.
So glad to hear you had a really good breakfast and view! Thanks for staying.
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery impressed. A great selection of food and it was very tasty. Plenty of space to eat without sitting on top of one another.
No complaints.
Thanks so much, we are so glad to hear that you enjoyed our free breakfast!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel workers were very nice and friendly. Breakfast was alright had a better selection than the other hotel I stayed at before around the same area.
I room was very small. Thank goodness we were only there for a day. There was no closet just some hooks. I didn’t like that fact I couldn’t get a receipt when I checked out.
Thanks for staying and reviewing. We wish you safe travels.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewSuper clean, wonderful breakfast, beautiful grounds
Thanks for the 10 star review! We appreciate you.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewComfortable bed.
Thanks for staying!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewthe convenience of multiple entry points was nice
The breakfast was all cold and rubbery. There were bugs everywhere inside and out. HUGE grasshoppers covering the exterior of the building, and a worm fell out of my shower head when I turned it on.
So sorry to hear that we failed to exceed your expectations while a guest of our hotel. We hope you will give us another opportunity to host you in the future.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery friendly staff
Thanks for the 10 star review of our hotel.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewNice clean modern room.
Beds are hard
Thanks for staying and giving us the opportunity. We are sorry to hear that our beds were not the perfect sleep for you. We wish you safe travels.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewbreakfast has always been good when we stay at Tru Sylvia was very nice and the other clerk also was very nice
no dislikes
Thank you for staying with us at the Tru by Hilton Lake Charles, we look forward to your future stays at our hotel.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewRooms are large, breakfast is a 10, location is perfect, staff is outstanding.
No complaints at all
Thanks so much! We are so glad to hear that you had a perfect stay. We hope you will return again soon.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewCourteous staff clean rooms
Thanks for staying and reviewing! We appreciate you and hope you will continue to stay with us.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified review