Reviews of Tru By Hilton Lubbock Southwest 3 stars
6407 62nd Street , Lubbock, TX 79424, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewBreakfast was fabulous!
Reviewed: 22 August 2025 · Stayed in May 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewClean, great front desk Sylvia.
Had to move rooms immediately due to cracked toilet seat. In the Second room, the shower glass door was coming off the hinges and the blackout shade was broken. Maint guy, Cal spent over an hour trying to fix the shower door and shade. The shade was repaired but the shower door is ready to come off.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery clean, affordable and comfy bed/pillows.
We weren’t able to use the pool since we left to visit family after check in, I wish they opened it sooner so we could’ve jumped in before check out so that was a disappointment.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe general layout was nice.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewStaff was friendly and everything was clean
Deadbolt on my room door would not lock
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewRoom was Hot! Have to pay for parking now!
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewWell keep , good breakfast loved the snack bar
I was unaware of the parking fee but it very accesible the only thing is I was surprised by the extra charge once explained all good
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewI really enjoyed the built in necessities like lotion, shampoo and conditioner. Everything was nice and modern.
No complaints
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewBreakfast was great, the lobby was comfortable and spacious.
Parking fee per night, third party stated free parking.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBooked this hotel after a long day. Drove to there only to be turned away because there was no room. Very disappointed and incredibly inconvenienced. I had to search again and travel to another hotel.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewclean, safe location
poor AC-hot! Tiny room, thin walls-could hear people stomping above us, previous occupant set alarm that went off at 6am, limited outdoor space to relax, room felt more like a dorm than a hotel room
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewI liked the location and the price.
Needed coffee in the room and a microwave. Also needed a bathtub.
Reviewed: 16 June 2025 · Stayed in March 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in March 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewStyle, very unique
The shower head was the worst! 2 settings and both were awful. The shower was very unpleasant
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation and cleanliness
Hotel is kind of minimalist. Also, the air conditioner sounded like it was ready for take off. I was also charged $4 for parking for some reason.