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  5. Reviews of Tru By Hilton Madison West

Reviews of Tru By Hilton Madison West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8102 Watts Road , Madison, WI 53719, United States

#8 of 64 hotels in Madison

Guests' Choice

Review Score

Based on 325 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    9.2

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 6, 2025

    10
    Relaxing and enjoyable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean

    Stayed in September 2025

  • Reviewed: September 5, 2025

    8.0
    Good location for touring Madison.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It was not easy to locate, as in an area with many hotels and apartment buildings. Lots of car noise and a very busy area. No freezer to put our cooler ice pack. All this was pretty minor for one night, though.

    Breakfast was fine and the staff and lobby area was really nicely done and very clean. We were only there for one night, but it was pleasant to be there. The staff recommended a restaurant we could walk to and it had great food! The hotel even provided a coupon for the meal!

    Stayed in August 2025

  • Reviewed: September 4, 2025

    10
    Great place!
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were helpful when we had to extend our stay. They had recommendations for restaurants and activities. The rooms were large and clean. Great place to stay!

    Stayed in September 2025

  • Reviewed: August 18, 2025

    10
    Excellent stay and accommodations.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No dislikes.

    It was modern, the room was spotless and the staff were helpful and kind. I really liked the public areas in the lobby. There were people using the conversation and the activity areas. It was also nice that they had a snack bar.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Nice, modern hotel with a Euro vibe.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Nothing.

    We really like the modern, Euro vibe of Tru hotels. The lobby area is quite spacious and combines a variety of seating options, the breakfast area, and a game (pool, foosball) area. Whenever we passed through, there were guests enjoying the space. The breakfast was excellent, with lots of healthy options. We also liked that they used paper instead of plastic for the bowls and plates. Our room was small, but comfortable. Some may not like the tile floors, but I'm sure they're cleaner than most hotel carpets. The reception staff were all very friendly.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Fun hotel loved Madison.
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Clean and close to everything. Breakfast was terrific.

    Stayed in August 2025

  • Reviewed: June 29, 2025

    10
    Nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Breakfast was great

    Stayed in June 2025

  • Reviewed: June 26, 2025

    10
    Comfortable, affordable, easy access to everything.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Fun interior. Comfortable room.

    Stayed in May 2025

  • Reviewed: June 24, 2025

    10
    Stay here!
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    This was an exceptionally fun and fine stay. The hotel exceeded expectation in every way. The breakfast was the best I've ever had in an all-inclusive. The beds were comfortable, there were three pillows to choose from, and every time we pass the desk we were cheerfully offered bottles of water. Everything about it was wonderful.

    Stayed in June 2025

  • Reviewed: June 5, 2025

    8.0
    A nightvin Ma d ison
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was a little hard for me. Maybe the new thing, but no comfy chairs and dresser drawers.

    Clean. Quiet and close to restaurants. Plenty of outlets.

    Stayed in May 2025

  • Reviewed: May 31, 2025

    10
    A great place to relax
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Clean & easy access to downtown locations

    Stayed in May 2025

  • Reviewed: May 28, 2025

    8.0
    Great front desk
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    New modern aesthetic seemed cold and borning

    The people who worked the front desk

    Stayed in April 2025

  • Reviewed: May 27, 2025

    10
    Would stay here again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Exceptionally clean with a fun modern decor. Appreciated that it had a large selection of munchies and beverages available for sale. Breakfast was awesome.

    Stayed in May 2025

  • Reviewed: May 9, 2025

    9.0
    It was very nice. Although a little carpeting in the room would be a nice addition.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    All was good.

    The breakfast was very tasty and there some nice options of food and drink.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No pool

    The pool table and hockey table along with the games in the lounge. Lounge was very spacious.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast, clean room, great location. I especially liked the hvac. It was the easiest to control and quietest hvac I've ever heard.

    Stayed in May 2025

  • Reviewed: April 29, 2025

    10
    Great hotel, and a great location. Highly recommend.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the simplicity of the hotel, the cleanliness, location, fitness room, free breakfast & coffee. Friendly & accommodating staff. It was quiet and had a pool table and games for the kids to play. The beds and pillows were clean and comfortable. I would definitely stay here again.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    9.0
    Good stay.will be back in May
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Like the showers instead of a tub. Rooms are clean and comfortable.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    10
    Comfy and great price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and easy check in and out

    Stayed in March 2025

  • Reviewed: April 17, 2025

    9.0
    It was a great stay in a great area of Madison
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Would like to see muffins included in breakfast & coffee pot in room

    The breakfast was good & the location was perfect.

    Stayed in April 2025

  • Reviewed: April 15, 2025

    10
    everything was perfect
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    everything was perfect

    everything was perfect

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    We came for a wrestling tournament at the alliant energy center it was 13 minute drive away. It was close to everything and the beds were comfortable.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Matress was so had. My body hurts after 2 nights sleeping in a king bed

    Great look, nice staff, free coffee was a nice touch

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    It was a great value and nice place, we will come back!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a big deal but I would have preferred real glasses in The room instead of paper cups

    Very clean and comfortable, excellent free breakfast, coffee station was great too.

    Stayed in March 2025

Showing 1 - 25

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