Reviews of Tru By Hilton Miami West Brickell 3 stars
1931 SW 3rd Avenue, Miami, FL 33129, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVery clean, good facilities especially free consumption of coffee and tea. Spacious lifts, nice big TV, abundant shower gels, shampoo and conditioner. Thanks for letting us check in earlier since rooms were ready. Much appreciated after our cruise.
No safe in room. Breakfast could improve.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewI liked the way the hotel looked like, it was beautiful. The value was not as bad either for the cleanliness and the the fact they offered breakfast.
I didn’t like the staff nor the attention given, everything was very unprofessional on that end. It was just all horrible on that end.
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI like breakfast, wish there were more options, like turkey products. Valet is nice too but there is an additional cost
No turkey products for breakfast and no microwaves on the floors, only hotel lobby. I also had to request room service multiple times before someone came.
Thamil, Thank you so much for your feedback.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPool and restrooms close by.
Rooms were WAY too small
Hi Cassandra, Thank you for your feedback.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean and everyone was excellent
Robert, Thank you so much for staying with us at the Tru by Hilton Miami West Brickell. Should you find yourself back in Miami, we hope you allow us the opportunity to host you again.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in June 2025
Verified reviewClean and good facility
Ahmed, Thank you so much for staying with us during your time in Miami. We appreciate your high praises regarding our cleanliness. Should you find yourself back in Miami, we hope you allow us the opportunity to host you again.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewValet is not efficient. Would have preferred to pay for regular parking. Toilet was flooded, asked for help from receptionist and no one came to help.
Yuval, Thank you for bringing this to our attention. Please rest assure that our maintenance team has been informed of this in order to avoid this incident from reoccurring. Should you find yourself back in Miami, we hope you allow us the opportunity to host you again.
Yuval, Thank you for bringing this to our attention. Please rest assure that our maintenance team has been informed of this in order to avoid this incident from reoccurring. Should you find yourself back in Miami, we hope you allow us the o… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBetter price than similar options, unlimited coffee :)
Breakfast buffet with very limited options
Margarita, Thank you so much for your feedback.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClose proximity to grocery store along with downtown Miami.
Lack of parking but not a large issue at all.
Richard, Thank you so much for staying with us at the Tru by Hilton Miami West Brickell. We thank you for the feedback and we are sorry to hear that our parking did not meet your expectations. We wish you safe travels and we hope to see you soon!
Richard, Thank you so much for staying with us at the Tru by Hilton Miami West Brickell. We thank you for the feedback and we are sorry to hear that our parking did not meet your expectations. We wish you safe travels and we hope to see you… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewVery clean hotel and the staff was really nice. Breakfast in the morning was also very good.
N/A
Thank you for the feedback.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGreat service
Thank you for the feedback! Glad you enjoyed your stay! Hope to see you again!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewTv didn't work.....wifi didn't work....called the desk...no assistance
Twyman, Thank you for bringing this to our attention. Rest assured, our maintenance team has been informed of this incident to prevent this from further happening. We wish you safe travels and we hope to see you back soon!