1809 West Diehl Rd, Naperville, IL 60563, United States of America
#3 of 19 hotels in Naperville
Guests' ChoiceBased on 266 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.2
Value for money
8.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 26, 2023
Richard
United States of AmericaAll good
Stayed in June 2023
Reviewed: July 22, 2023
Phyllis
United States of AmericaGreat location to where we wanted to go eat and water park. Told grandkids, they enjoyed the pool and breakfast was great! Super friendly staff!
Stayed in July 2023
Reviewed: July 17, 2023
Joseph
United States of AmericaGood staff, good breakfast and clean and orderly
Stayed in July 2023
Reviewed: July 16, 2023
Roxann
United States of AmericaA little noisy from the guests above me, but I lived! LOL
I've never been so happy to see a smiling front desk clerk in my life! Yolanda was WONDERFUL! I took the train into Naperville and when I got off the train it started to down pour. Had a communication issue with my Uber driver and he cancelled my ride so I had to request a second Uber. By the time I walked into the hotel, I was soaking wet, and my sandal broke in the lobby as I was walking up to the desk. So there I was barefoot, frizzed out hair, completely soaked, and that wonderful angel (AKA Yolanda) said "you're early, but lets find you a room so you can get dried off and comfortable" and she did exactly that! She was so sweet, and didn't even charge me for the early check in fee. Its so nice to see hotel staff that is responsive and caring to its guests and not putting profit ahead of the comfort of someone really having a bad day! I'm sold on this property and I will return just so I can see Yolanda!
Stayed in July 2023
Reviewed: July 14, 2023
Ali
PakistanNothing
Over all ambiance and staff
Stayed in July 2023
Reviewed: July 11, 2023
Mia
United States of AmericaNice modern space, well kept
Stayed in July 2023
Reviewed: July 10, 2023
Christina
United States of Americaamazingly friendly staff super clean facility pool amazing
Stayed in July 2023
Reviewed: July 5, 2023
Tiffany
United States of AmericaWe had hair in our shower and on our towels and I requested a room for someone with mobility issues and we were placed on the 3rd floor, all the way down the hall from the elevator
The overall cleanliness, comfortably and hominess
Stayed in July 2023
Reviewed: June 27, 2023
Penny
United States of AmericaStaff is very friendly. Room is clean and comfortable!
Stayed in June 2023
Reviewed: June 22, 2023
David
United States of AmericaNo carpet which was nice. Bathrooms were not on hotel photos so we were very happy to see they were nice. Very clean
Stayed in June 2023
Reviewed: June 12, 2023
Mic
United States of AmericaVery clean and comfortable. The only complaint is that the description said the rooms had microwaves......they do not. There is a small microwave downstairs in the breakfast area that can be used though.
Stayed in June 2023
Reviewed: May 30, 2023
Gallagher
United States of AmericaNo microwave or coffee/tea set up in room
Very clean, very friendly staff, no carpet in room, walk in shower, great bathing products. Breakfast was typical hotel breakfast.
Stayed in May 2023
Reviewed: May 30, 2023
Claudia
United States of AmericaCoffee
The breakfsst was perfect only the coffee wasn't enough strong for our taste
Stayed in May 2023
Reviewed: May 30, 2023
Agata
United States of Americanice hotel at a good price
Stayed in May 2023
Reviewed: May 29, 2023
Marianne
United States of AmericaGreat staff, very clean facility. Quiet. Wonderful experience.
Stayed in May 2023
Reviewed: May 23, 2023
Angela
United States of AmericaVery clean and nice updated hotel! Breakfast was wonderful, staff was friendly. Pool was also very nice. I have nothing but positive things to say about this location!
Stayed in May 2023
Reviewed: May 10, 2023
Patricia
United States of AmericaNothing. It was perfect.
Everything. Staff, rooms, decor. Cleanliness is outstanding. This will be my go to when in Chicago area.
Stayed in May 2023
Reviewed: May 6, 2023
Bonita
United States of AmericaStaff was very hospitable, I was greeted exceptionally well!!! Everything was nice clean. Will definitely stay again
Stayed in May 2023
Reviewed: May 6, 2023
William
United States of AmericaThe breakfast was just ok. we have had better but I think that they were short on help and items were not filled.They eventually got things filled.
The breakfast was ok. The location was good.
Stayed in May 2023
Reviewed: May 1, 2023
Jordan
United States of AmericaSomebody was smoking and set off the fire alarm at 11pm while I was sleeping.
I liked the location and the room. Very modern.
Stayed in April 2023
Reviewed: April 30, 2023
Kimberly
United States of AmericaNothing!
Exceptionally clean with a super cozy bed. The staff were all very friendly!
Stayed in April 2023
Reviewed: April 23, 2023
Cheryl
United States of AmericaNo microwave in room
Staff was very friendly
Stayed in April 2023
Reviewed: April 21, 2023
Laura
United States of AmericaEnjoyed the little cheese omelet and the waffles.
Stayed in April 2023
Reviewed: April 13, 2023
Halona
United States of AmericaThe property was easy to find. All amenities were excellent.
Stayed in April 2023
Reviewed: April 11, 2023
Shamiqua
United States of AmericaThe only thing I found was the room was very dusty, and we have allergies. The other thing was a sign posted saying complimentary ear buds at the front desk and I was told I had to pay for the ones they had...which to my understanding the hotel is fairly new and things were still coming in.
I did a stay-cation with my children for the end of their spring break. I was well please. The staff was great. The breakfast was descent. I loved that it was updated and modernized. The pool table in the sitting area.
Stayed in April 2023
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