9.0

Reviews of Tru By Hilton Phoenix Glendale Westgate 3 stars

6610 N. 95th Ave, Glendale, AZ 85305, United States

  • Karime

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Sedillo

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Barbara

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Avitia

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Jen

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Right next to the stadium

    Price gouging for stadium events in excess of $300 per night ! Prices normally $100 for events $430. Air conditioner was loud and rattling ! They did try to fix it asap but it is a in room unit and loud in general .

    Property response:

    Dear Jen, Thank you for taking the time to share your experience with us. We're so glad you found our location convenient for stadium events - being right next to the venue is definitely one of the highlights of staying with us. We appreciate your comments about room comfort and understand this wasn't the experience you were expecting. We take your feedback about our accommodations seriously and are committed to ensuring all our guests enjoy a comfortable stay. Thank you for letting us know about the maintenance issue, and we're glad our team was able to respond quickly to assist you. We hope to have the opportunity to provide you with a better experience on your next visit and show you the quality service we're known for delivering. Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Jen, Thank you for taking the time to share your experience with us. We're so glad you found our location convenient for stadium events - being right next to the venue is definitely one of the highlights of staying with us. We ap… Show more

    Tru By Hilton Phoenix Glendale Westgate
    12 August 2025
  • Andrew

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    It was nice and clean

    The bacon was not good and the pillows were horrible

    Property response:

    Dear Andrew, Thank you so much for the perfect rating! We're delighted to hear that you found our hotel nice and clean – maintaining high standards of cleanliness is something our housekeeping team takes great pride in. We really appreciate you taking the time to share your complete experience with us, including your feedback about the breakfast and room comfort. Your insights help us continue to enhance our offerings and ensure we're providing the best possible stay for all our guests. We hope to have the opportunity to welcome you back on your next visit to the Glendale area and provide you with an even better overall experience. Thank you for choosing Tru by Hilton Phoenix Glendale Westgate! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Andrew, Thank you so much for the perfect rating! We're delighted to hear that you found our hotel nice and clean – maintaining high standards of cleanliness is something our housekeeping team takes great pride in. We really appr… Show more

    Tru By Hilton Phoenix Glendale Westgate
    7 August 2025
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  • Jeannette

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The rooms were so updated, and clean. The staff were so friendly! Probably one of the best hotels we’ve stayed at!

    Property response:

    Dear Jeannette, Thank you so much for the perfect rating and wonderful review! We're absolutely thrilled to hear that we rank among the best hotels you've stayed at – that's such an incredible compliment and truly means the world to our entire team. We're delighted that you loved our updated, clean rooms and experienced the friendly service that our staff takes such pride in delivering. Your enthusiasm and kind words motivate us every day to continue providing exceptional experiences for all our guests. We'd be honored to welcome you back on your next trip to the Glendale area. Thank you for choosing Tru by Hilton Phoenix Glendale Westgate, and we can't wait to host you again soon! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Jeannette, Thank you so much for the perfect rating and wonderful review! We're absolutely thrilled to hear that we rank among the best hotels you've stayed at – that's such an incredible compliment and truly means the wor… Show more

    Tru By Hilton Phoenix Glendale Westgate
    7 August 2025
  • Maria

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Slchee

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Location and the staff was very friendly.

    Property response:

    Dear Guest, Thank you so much for the perfect rating and wonderful feedback! We're absolutely thrilled that you found our location so convenient and that our team made such a positive impression with their friendly service. It's fantastic to know that both our prime spot near Westgate and our staff's warm hospitality contributed to making your stay exceptional. We'd love to welcome you back on your next visit to the Phoenix area and look forward to providing you with the same outstanding experience! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Guest, Thank you so much for the perfect rating and wonderful feedback! We're absolutely thrilled that you found our location so convenient and that our team made such a positive impression with their friendly service. It's fa… Show more

    Tru By Hilton Phoenix Glendale Westgate
    30 July 2025
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    The staff was excellent ! Pillows and beds super comfy ! Tasty breakfast.

    We went for a concert across the street $579 for two nights at a hotel in PHX in July! If there wasn’t a concert it would’ve been $84 a night !

    Property response:

    Dear Guest, Thank you so much for the fantastic rating! We're absolutely delighted you had such a wonderful experience with us. It's great to hear you loved our staff's excellent service, found the beds and pillows super comfortable, and enjoyed our tasty breakfast. These are exactly the kind of experiences we strive to create for every guest. We're thrilled our location worked perfectly for your concert plans - being right across from Westgate Entertainment District is definitely one of our favorite features! We understand that special events can impact pricing, and we truly appreciate you choosing to stay with us during such a busy time. Thank you for recognizing our team's hard work and for highlighting all the positive aspects of your stay. We'd be delighted to welcome you back on your next trip to the Phoenix area! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Guest, Thank you so much for the fantastic rating! We're absolutely delighted you had such a wonderful experience with us. It's great to hear you loved our staff's excellent service, found the beds and pillows super comfor… Show more

    Tru By Hilton Phoenix Glendale Westgate
    25 July 2025
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  • Christina

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Always clean and the staff is super friendly

    Nothing

    Property response:

    Dear Christina, Thank you so much for the perfect rating and for being such a loyal guest! We're absolutely thrilled this was your second stay with us, and we're even more excited to hear you'll be back anytime you're in the area. It's wonderful to know you love our fantastic location with easy access to so many attractions and activities. We're so proud that you consistently find our hotel clean and our staff super friendly - that means the world to us! Having guests like you who appreciate our team's dedication truly makes our day. We can't wait to welcome you back for your third stay and many more visits to come. Thank you for choosing Tru By Hilton Phoenix Glendale Westgate as your home away from home! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Christina, Thank you so much for the perfect rating and for being such a loyal guest! We're absolutely thrilled this was your second stay with us, and we're even more excited to hear you'll be back anytime you're in th… Show more

    Tru By Hilton Phoenix Glendale Westgate
    25 July 2025
  • Melissa

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Breakfast was ready at the indicated time, it was hot and it was easy to access. They have long hours for their breakfast so I was able to leave and come back for more.

    Property response:

    Dear Melissa, Thank you so much for the perfect rating and wonderful recommendation! We're absolutely thrilled to hear that you had such a great stay with us and that our team made a positive impression with their friendly service. We're delighted that our breakfast exceeded your expectations – it's fantastic to know that everything was ready on time, hot, and easily accessible. We're especially pleased that our extended breakfast hours worked perfectly for your schedule, allowing you the flexibility to come and go as needed. Your kind words about recommending us to others truly mean the world to our team. We take great pride in providing exceptional service and ensuring our guests start their day off right with a delicious breakfast experience. We'd be honored to welcome you back on your next visit to the Glendale area! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Melissa, Thank you so much for the perfect rating and wonderful recommendation! We're absolutely thrilled to hear that you had such a great stay with us and that our team made a positive impression with their friendly service. We… Show more

    Tru By Hilton Phoenix Glendale Westgate
    22 July 2025
  • Matthew

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review
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  • Reuben

    Reviewed: 16 July 2025 · Stayed in May 2025

    Verified review
  • Alette

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
  • Gilbert

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
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  • Lorenzo

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Campos

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    The staff was very friendly and helpful the property was nice and clean

    Property response:

    Dear Campos, Thank you so much for the fantastic review and perfect rating! We're absolutely delighted that you loved your stay with us and that you'd choose to stay with us again. We'd be delighted to welcome you back on your next trip and look forward to creating more wonderful memories with you! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Campos, Thank you so much for the fantastic review and perfect rating! We're absolutely delighted that you loved your stay with us and that you'd choose to stay with us again. We'd be delighted to welcome you back on your… Show more

    Tru By Hilton Phoenix Glendale Westgate
    10 July 2025
  • 1206

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Pat

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Convenience of location. Clean rooms. Friendly staff.

    It was a bit expensive for standard room.

    Property response:

    Dear Pat, Thank you for taking the time to share your experience and for your rating! We're so glad you appreciated our convenient location, clean rooms, and friendly staff - it's wonderful to hear that these aspects of your stay made a positive impression. We really value your feedback about the room rate and understand that value is important when choosing accommodations. Your comments help us as we continuously work to provide our guests with exceptional experiences that meet their expectations. We hope to have the opportunity to welcome you back and look forward to hosting you again on your next visit to the Glendale area. Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Pat, Thank you for taking the time to share your experience and for your rating! We're so glad you appreciated our convenient location, clean rooms, and friendly staff - it's wonderful to hear that these aspects of your stay m… Show more

    Tru By Hilton Phoenix Glendale Westgate
    9 July 2025
  • Sally

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Comfortable, clean, spacious and close location.

    The A/C was a little noisy

    Property response:

    Dear Sally, Thank you for the excellent rating and for sharing your experience with us! We're so happy you found your room comfortable, clean, and spacious, and that our convenient location worked well for your visit. We really appreciate your feedback about the air conditioning unit and understand this wasn't ideal for your comfort. We take all guest comments seriously as they help us continue to enhance our service and ensure every aspect of your stay meets our high standards. We hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit to the Glendale area. Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Sally, Thank you for the excellent rating and for sharing your experience with us! We're so happy you found your room comfortable, clean, and spacious, and that our convenient location worked well for your visit. We really apprec… Show more

    Tru By Hilton Phoenix Glendale Westgate
    9 July 2025
  • Ben

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Location was great, it was quiet and the staff were friendly! Loved the pancakes too!

    Arizona is hot, that's not your fault though!

    Property response:

    Dear Ben, Thank you for the perfect rating! We're absolutely delighted to hear that you had such a wonderful experience with us. It's fantastic to know that our location worked so well for your needs and that you enjoyed the quiet atmosphere during your stay. We're especially thrilled that our friendly staff made such a positive impression - they'll be so happy to hear your kind words! And we're glad you loved our pancakes - they're definitely a guest favorite at breakfast. We completely understand about Arizona's heat, and we appreciate your understanding that Mother Nature is beyond our control! We're just so grateful that everything else about your stay was perfect. We'd be honored to welcome you back anytime you're in the Glendale area! Best Regards, Tru By Hilton Glendale Guest Experience Team

    Dear Ben, Thank you for the perfect rating! We're absolutely delighted to hear that you had such a wonderful experience with us. It's fantastic to know that our location worked so well for your needs and that you enjoyed the quiet… Show more

    Tru By Hilton Phoenix Glendale Westgate
    8 July 2025
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  • Robert

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
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