Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Texas hotel reviews
  4. The Colony hotel reviews
  5. Reviews of Tru By Hilton The Colony

Reviews of Tru By Hilton The Colony 3 stars

5252 Memorial Drive, The Colony, TX 75056, United States

#7 of 13 hotels in The Colony

Guests' Choice

Review score

Based on 281 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.7

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 8 August 2025

    8.0
    Meh
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Slim pickings for break

    Near what i was in town for

    Stayed in July 2025

  • Reviewed: 2 August 2025

    9.0
    Will stay at this hotel every time I come to Dallas. Very nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower water was not very strong in room 206. And would have liked non pork meat options for breakfast, however breakfast was very good.

    Clean, accommodating. All amenities were available.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Loved the self making pancake machine!

    Stayed in July 2025

  • Reviewed: 29 June 2025

    9.0
    Great value and I used all the amenities
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No microwave in room, no coffee in room to have in PJ’s.

    Clean and contemporary decor. A lot of places to sit. The coffee bar centrally located.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Enjoyable and a place worth staying if you want a good place to stay without breaking the bank.
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 4 nights

    The water pressure in my shower was low and my bathroom door did not shut completely. Otherwise I have no concerns.

    The staff were friendly and listened to any questions or concerns I had. The complimentary breakfast was nice, in addition to the stand alone water purifier.

    Stayed in June 2025

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The water pressure for the shower and sink was miserable. I don't know what the issue was, but on the 2nd floor we had slightly above a trickle out of of the shower or bathroom sink. I needs to be looked into for repair or pressure add.

    Convenient location and the rooms were comfortable for our needs. Staff and Housekeeping were great!

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pillows were not supportive. Woke up at 4 am with headache and crink in my neck.

    The room was super clean. Loved the toiletries and the shower.

    Stayed in May 2025

  • Reviewed: 23 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No hot coffee

    Cleanliness

    Stayed in February 2025

  • Reviewed: 17 March 2025

    7.0
    Enjoyed stay, rooms were small but acceptable for a nights stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not really complaining but the pool sticks tips need to be replaced lol rooms were pretty small and tight

    Comfortable and clean

    Stayed in March 2025

  • Reviewed: 20 February 2025

    9.0
    Great one day trip. I plan on visiting again.
    • Leisure trip
    • Group
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    They didn't have ink pens in the room. 🤣 I had to go downstairs to get a pen.

    I left at 4 am due to my flight leaving at 7. The hotel was beautiful and clean.

    Stayed in February 2025

  • Reviewed: 24 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 9 nights

    The room are cleaned each other day. And even for that i have to struggle for teh cleaning cre to come clean my room. After few days this was fixed

    The staff is amazing. Very professional an very nice. All of them. I do not want to mention any name. The hotel is close to a Walgreen (0.3 miles) and a shopping mall (0.6 miles) with food option not very far. Quiet neighborhood. coffee available H24.

    Stayed in December 2024

  • Reviewed: 27 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location and price. Newer property that is quite.

    Stayed in November 2024

  • Reviewed: 14 November 2024

    8.0
    Awesome staff! Bad food!
    • Leisure trip
    • Family with young children
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The food was horrible!!!!!! I tried different items. The sausage looked light gray, and the eggs were rubbery. The juice was watered down! This was the only thing that would keep me from coming next time I'm in the area.

    Very friendly and helpful staff. Welcoming, with cookies and lemonade. I appreciated the only way to get up the elevator is with a room key!

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Nice, budget friendly, place to stay

    Stayed in November 2024

  • Reviewed: 21 October 2024

    8.0
    Stayed for one night
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    breakfast was very basic

    Friendly and helpful staff Room was clean and comfortable Checking in and out was easy. spacious parking lot in front of the entrance

    Stayed in September 2024

  • Reviewed: 24 September 2024

    7.0
    I would stay there again although the room wasn't perfect.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility and Hearing Access
    • Stayed 1 night

    The room could have used a couch and a microwave. We only stayed one night, but if it had been longer, would have missed having a chest of drawers for clothing storage. The sink faucet was loose in its mounting and appeared that it could have become disconnected at any time. Room 214 I could have been seriously injured when the bench seat in the ADA room shower collapsed underneath me due to improper positioning and assembly (I only weigh 225, not 400 lbs). After I looked at it, the legs were not levelled properly and there was supposed to be a safety locking pin in place and it was found to be dangling from it's chain, which was the reason for the collapse. NOT ACCEPTIBLE Housekeeping Team needs to be made aware of this and trained properly.

    Good sized room. Nice breakfast options. Overall - modern and clean Digital key was a first, but had some trouble getting my wife logged in to be able to share it with here and still ended-up having to get a plastic key card. I really liked the blackout curtains. Complimentary bottled water was nice and having the room cooled down at arrival time was very much appreciated.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    Great
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Mini-refrigerator was not working properly because it was the same temperature in the fridge as in the room.

    Great staff, great room, great experience

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    It was good in general but have to change the room because the shower head was bad
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Showers

    Clean

    Stayed in September 2024

  • Reviewed: 25 August 2024

    9.0
    I really enjoyed my overall stay. It served its purpose. I will be back.
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    My AC didn’t work well even after I made the front desk aware of it. I didn’t like the pool was closed at 7pm. I thought that was too early.

    Nicely decorated and the set up was nice. Bathrooms were nice I loved the shampoos and conditioners and lotion and soap dispensers and the beds were very comfy. The employees were nice as well.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Love the size of room and I wish we would’ve stayed longer!
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The tub was slippery me and my son almost fell in tub. I dislike the wires that were out but overall it was a good stay

    I love the breakfast times and the extra stuff you can do like play billiards. Oh and I liked they had the ac on!

    Stayed in August 2024

  • Reviewed: 6 July 2024

    9.0
    The pancake machine was fun for the kids to watch, pool area .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The room had a bad smell , the sheets where clean So maybe it was coming from the mattress.

    The pool area was really clean .

    Stayed in July 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Excellent gym, good TV. Excellent service. Good breakfast options.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    7.0
    Good basic hotel suited your needs
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    We constantly had to ask for hot water for tea as the urn was always full of Luke warm water

    Great location. Fun games for our grandchildren

    Stayed in March 2024

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast has taken a turn for the worse. The eggs were runny, the sausage was cold, the english muffuns were rock hard. The great breakfast was a hard sell to us prior to this visit. We were not impressed this last visit.

    The beds are super comfortable. I slept like a baby every night we stayed.

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!