Reviews of Tru by Hilton Webster Houston NASA 3 stars
901 Rogers Court, Webster, TX 77598, United States

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe room was nice and clean. The bed was comfortable.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewQuiet location, clean and colourful and nice complimentary bathroom products.
Breakfast was a little hit and miss depending on timing and number of patrons, could miss out.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewModern, clean and had everything you need.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEasy parking, clean and comfortable
Noisy A/C not near anything, nowhere to walk, stay near space centre
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for sharing the details of your stay and your experience as I will share with my team the area of needs that you expressed. We would like to invite you to be our guest in the future as we would be honored to be your host. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewSeemed like a safe place to stay.
Breakfast was not good, and I stayed for 5 days and never saw anyone come and clean the pool.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for sharing the details of your stay and your experience as I will share with my team the area of needs that you expressed. We would like to invite you to be our guest in the future as we would be honored to be your host. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood breakfast. Nice and clean
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewClean Rooms , beautiful lobby , nice and quiet !
there wasn’t anything I didn’t like everything was a 10/10
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNothing at all as far as the food! The staff was very attentive, friendly & polite!
The breakfast was almost the worst I have ever had. The food options were very limited and served cold. I am not a fan of microwaving food that is coming out of a serving dish, not to mention the food safety concerns serving luke warm meat & eggs.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewVery clean and cool decor.
No bathtub
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewNothing
Hotel staff never answer msg
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for sharing the details of your stay and your experience as I will share with my team the area of needs that you expressed. We would like to invite you to be our guest in the future as we would be honored to be your host. Safe travels.
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thin… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified review