118 Mercedes Court, Winchester, VA 22603, United States of America
#8 of 26 hotels in Winchester
Guests' ChoiceBased on 330 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Shelley
United States of AmericaNice variety of breakfast and love the pool table 🥰
Stayed in May 2024
Reviewed: May 12, 2024
Kevin
United States of AmericaClean, convenient to highway staff were friendly
Stayed in May 2024
Reviewed: May 10, 2024
Paul
United States of AmericaCheck out staff was rather inattentive, spent most of his time on his cell phone.
Rather new facility which hasn't seen the wear and tear. Clean rooms and bedding was good.
Stayed in May 2024
Reviewed: May 10, 2024
Judith
United States of AmericaI would have liked a microwave and coffee pot in the room.
The staff were great and the room was clean and comfortable.
Stayed in May 2024
Reviewed: May 3, 2024
Shaen
CanadaIt was right off of the highway and easy to find. The hotel felt brand new. The main floor is an awesome hub with lots of conveniences and a nice breakfast. Super nice staff. The room was spotless and thoughtfully laid out. Would definitely stay again.
Stayed in May 2024
Reviewed: April 29, 2024
Sam
United States of AmericaNOTHING!
EVERYTHING!!
Stayed in April 2024
Reviewed: April 28, 2024
Julia
United States of AmericaWe arrived to the property about an hour before check-in and decided to see if maybe we could get in a bit early. Did not care for the woman behind the desks attitude when we inquired. Her delivery was pretty uncalled for!
Breakfast has a great selection of items.
Stayed in April 2024
Reviewed: April 21, 2024
Elias
United States of AmericaOn my opinion the bed I give 7/10 but my wife likes it
The pool, nice breakfast, excellent location
Stayed in April 2024
Reviewed: April 6, 2024
Erin
United States of AmericaN/a
Clean and convenient
Stayed in April 2024
Reviewed: March 15, 2024
Hicks
United States of AmericaNone
Clean and nice staff
Stayed in February 2024
Reviewed: February 21, 2024
Alicia
United States of AmericaNothing
Felt safe / late check out/ good breakfast
Stayed in February 2024
Reviewed: February 16, 2024
Mary
United States of AmericaNo complaints at all!
It included everything we needed. Staff was friendly and very helpful.
Stayed in February 2024
Reviewed: February 9, 2024
William
United States of American bed frame was a leg knocker. Low and hard to see during the night
Stayed in February 2024
Reviewed: February 5, 2024
Elizabeth
United States of AmericaI told the front desk that my grand daughter has spoiled apple juice and he handed me a towel and asked if I wanted cleaner too
Stayed in February 2024
Reviewed: February 1, 2024
Marilyn
United States of AmericaThey didn’t have decaffeinated tea.
Clean, effecient and well maintained. The shower is impeccably clean, the towels are perfect and love the personnel products. Breakfast was fresh and delicious. Coffee was very good.
Stayed in January 2024
Reviewed: January 17, 2024
Dorothy
United States of AmericaI had requested a rm near the door as my husband has walking issues. We were on the 2nd floor (which was ok) however, our rm. was the FURTHEREST from the elevator. I had asked at check in is we could have something on the 1st fl, but we couldn't. It didn't seem like a busy night (we arrived after 9 p.m.) The 2nd fl was ok but too long of a walk. I didn't complain as we were thinking the rm was near elevator...but if was not!
Stayed in January 2024
Reviewed: December 28, 2023
Todd
United States of AmericaNot enough breakfast options
Stayed in December 2023
Reviewed: December 24, 2023
Danny
United States of AmericaPool was not heated. I understand the season was winter.
Breakfast was well prepared and set up perfectly. The attendant was checking on things often and was able to answer any questions.
Stayed in December 2023
Reviewed: November 13, 2023
Mark
CanadaI had an issue with the payment. The manager did not want to accept the prepaid booking.com payment and i had to call customer service to finally get this issue resolved. The location is also very noisy outside at night with all the road traffic. Very hard to get a good sleep.
Nice property.
Stayed in November 2023
Reviewed: October 16, 2023
Joseph
United States of AmericaThrowing away old pillows and putting the best ones
The bed is very good and comfortable, but the pillows they are lacking for a Hilton name.
Stayed in October 2023
Reviewed: October 14, 2023
Ron
United States of Americanothing
Comfortable room, nice staff, convenient to downtown, nice gym and indoor pool
Stayed in September 2023
Reviewed: October 6, 2023
Adrian
United States of Americaall of the above
Stayed in October 2023
Reviewed: September 25, 2023
Debbie
United States of AmericaNothing!
The beds were so comfortable and bedding was nice too. Rooms were clean and modern; nice size tv. Loved the toiletries that were provided. Clean, fresh towels and plenty of them...no skimping, which is rare...usually have to ask for more in most hotels. Staff were friendly. Breakfast was above average and the price for our room was so reasonable. I will stay here every time I'm in Winchester!
Stayed in September 2023
Reviewed: August 30, 2023
Judy
United States of AmericaThere was no "Do Not Disturb" sign, some of the towels were stained (it happens) and I did miss having a microwave in the room especially, with the grandkids. Most of all, I could hear alarm clocks going off in the wee hours of the morning and the walls are a little thin as we could hear the people in the room next to us.
Location was great, made it easier to get to 81! The beds and bathroom/amenities were fabulous! My grand daughters loved the pool! Plus, we ate at Denny's and the food /service was fantastic!
Stayed in August 2023
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