Reviews of TRYP by Wyndham New York City Times Square - Midtown 4 stars

Location and access

Staffing professionalism. I have requested a crib for my 2 year old son, initially they tried to charge me 80 dollars for 1 day. I questioned why, as crib was showing as free in the booking.com website, and after checking with the supervisor at the front desk, they informed me the price was $30/night. Once again I challenged that, and showed them their website, confirming that crib was free. They finally accepted, but the crib was not delivered until 4h later. I contacted the front desk a few times and the call was never answered. I had to go down and ask for it again, until it was finally delivered. Very frustrating.

Location, quiet street

A/C and ventilation didn't work, cofee wasn't replenished despite addressed requests and baggage storage was a self serviced mess. Bathroom was quite dirty.

Location was great. Close to everything but far enough to be quiet. And literally next door to the police station.

Had an issue with ac. They came in twice to “fix” but all they did was shut off thermostat and switch breaker off and on. Then after a while it did it again. The next few times I just did it myself because I have a felling that was the extent of what they were gonna do. They know about the whole deal so I am hoping they will fix it before next person goes in.

The AC wasn’t working the room was 76 degrees but we made the best of it. It was 11:30 pm when we got back from the concert so we didn’t want to both the front desk at that time. Other than that the place was fantastic

It was in a quiet side street but minutes away from a busier area

Can’t think of anything

The only advantage I can say about this hotel is its location which is close to the center of Manhattan.

We were given a room that was not clean, we found a dirty sock in one of the beds. There was a terrible noise from the other side of the wall and we couldn't sleep. When we complained about it, the answer I got from the receptionist was "Watch YouTube videos on how to overcome noise outside the room, maybe that will help...." At this price of a hotel, we could have found a much more inviting and comfortable hotel. My recommendation: look for somewhere else

Rooms were spacious

Location is great, very convenient!

One of the showers were broke, TV was not working properly, alarm went off at 6AM.

Pretty spacious for NY city. Staff was very friendly and nice

Lot of construction surrounding the property. Room wasn’t ready at time given

So close to train station Madison square garden and next to police station.

Location was perfect for my necessity.

It was horrible they charge for parking every time you come in out of the hotel. The parking garage is separate

Parking garage is the skam

The only advantage I can say about this hotel is its location which is close to the center of Manhattan.

We were given a room that was not clean, we found a dirty sock in one of the beds. There was a terrible noise from the other side of the wall and we couldn't sleep. When we complained about it, the answer I got from the receptionist was "Watch YouTube videos on how to overcome noise outside the room, maybe that will help...." At this price of a hotel, we could have found a much more inviting and comfortable hotel. My recommendation: look for somewhere else

the proximity to MSG and Times Square

the desk tried to talk me into a king bed even though I booked a double. I booked wiht an apple card, but apple doesn not put their numbers on their cards so that was a huge issue at check in. toilet was broken and we needed to take the lid off to flush the toilet bc the handle did not work. there were stains all over the room, floor, walls.

The room was clean, with coffee, water, and snacks provided. There were also earplugs and a sleep mask.

My check-in was delayed by 40 minutes because the cleaning lady didn't have time to finish everything on schedule. In my room, there was a door leading to another room with strangers, and they were talking loudly. The door wasn't soundproof at all, so it felt like everything was happening right inside my room. Luckily, there were earplugs, and I was able to fall asleep.

Gr8 experience, gr8 staff

Great location. Large room, very comfortable bed. The room was nice and dark at night. They can hold you luggage before/after check out

Thin walls. Kids were running around and screaming at like 11 pm. No fan in bathroom, and the toilets flush super loudly and woke everyone up any time it was used in the night

The hotel has great location. Just few steps from Penn Station, Empire State Building or The Highline. The hotel and the rooms are clean and beds very comfortable. And this is all what I like there.

The first bad impression was before my stay begun. We had the reservation with the payment at the property. The day before I've got message that there was issue with charging my card. I contacted them and they told me that the hotel was sold out and if I do not pay now my reservation would be canceled. During the stay... The air condition was very noisy and worked good for the first two nights. Before third night (the half of stay) there was general failure at the hotel and AC stopped working and there wasn't hot water. The AC was fixed before the night but hot water returned next day. The AC stopped working last (fourth) night. Fortunately we were able to open one of two windows.