Reviews of Candlewood Suites Texarkana by IHG 3 stars

I didn't like the smell of weed in the hotel. The bathroom wasn't clean. It could use some up to day work on the rooms. No breakfasts. The the lady's that works there are very nice and sweet. I told them about everything that was wrong with my room. They put it in there notes. Just need some improvement on the room.

Bathroom wasn't clean. I have pictures. The rooms and doors needs painting. Floors need cleaning real good. And yall didn't serve breakfasts.

Good location

Smelled old and the ac wasn’t very cold

Nice, clean, nice amenities in the rooms. A few signs of wear and tear

Could use minor renovations, worn carpets etc

Great location, AARP rates, clean, amenities and friendly staff.

The freg ice maker never worked. I told the staff and no one came to the room to fix the problem. It was 90-102 temperatures in Texarkana, Texas. I had to go down to the lobby where there was a snack area for hotel guest. The hotel had a freezer with ice that guest could pick up. I even picked up ice from the reception area staff. The bathroom sink hot water level never was hot. It was barely warm water. I used the kitchenette sink for hotter water to wash my hands, wash my face and brush my teeth. The hotel staff could have moved me to different room but they didn't offer. These things should not happen to hotel guest.

We only stayed 30 minutes

We found a tick in our bed

Requested a ground floor room with the front desk staff prior to arrival, did not happen.

Front desk staff & no breakfast or breakfast voucher for nearby restaurants

The shower chair my husband is in a wheelchair and that was nice to have one most places don't

The room itself was very nice, comfortable, and clean. There were numerous areas to walk my dog. Loved the free coffee bar along with a lot of “oops I forgot” products for purchase. Staff was excellent!

I was sad to see my dogs bowl covered with ants upon waking up. Yikes! While there were numerous areas to walk my dog, it was also covered with cigarette butts. Maybe a few receptacles would help. Also, if you are driving a large truck/trailer the available parking is almost nonexistent.

The location was convenient with plenty of area for walking the dogs. Had a kitchenette and the room was large and well laid out. Parking was ok.

There were pubic hairs in the bed. When we notified the front desk, they gave us clean sheets to remake the beds ourselves. They told us they didn't have any new room to move us to.

Nothing

This property smells awful and looks awful . Markings all over the door and carpet and couch everything made me want to puke .

Clean

Customer Service was excellent

Great location. Staff was very friendly.

This property is old and needs to be updated. The bathroom door didn’t close all the way and the toilet didn’t flush properly

The staff was very friendly and knowledgeable . Thanks

E

Location great. Pretty area

Weak coffee