Reviews of Hyatt Place DFW 3 stars
2350 Global Drive, Irving, TX 75261, United States
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewExcellent breakfast and great that it had been included in the room as well as transport from the terminal to the hotel which really helped as the flight was 3 hrs late
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewreally nice and clean comfortable rooms, i came here with a broken foot and the staff were very helpful and kind
n/a
Greetings Audra, Thank you so much for your kind words! We're truly glad to hear that you found our rooms clean, comfortable, and that our staff could be of assistance during your stay, especially while recovering from an injury. We hope to have the pleasure of welcoming you again the next time you are in the area! Kind regards, Larissa Guest Experience
Greetings Audra, Thank you so much for your kind words! We're truly glad to hear that you found our rooms clean, comfortable, and that our staff could be of assistance during your stay, especially while recovering from an injury. We… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood location for our needs, great staff at check in
Hi Holdbrook! Thank you so much for your awesome 10/10 rating on your recent stay at the Hyatt Place DFW! We are thrilled to hear that the location was good for you, and the staff were great! We hope to see you again soon! Best Wishes, Skyler
Hi Holdbrook! Thank you so much for your awesome 10/10 rating on your recent stay at the Hyatt Place DFW! We are thrilled to hear that the location was good for you, and the staff were great! We hope to see you again soon! Best Wishes, … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewKeith was the best staff member I have met in a long time.
Hello Dennis, Thank you so much for your kind words! We're absolutely delighted to hear that Keith made such a memorable impression during your stay. He's a valued member of our team, and we'll be sure to pass along your praise. We hope to welcome you back again soon for another great experience! Warm regards, Rebecca Guest Experience
Hello Dennis, Thank you so much for your kind words! We're absolutely delighted to hear that Keith made such a memorable impression during your stay. He's a valued member of our team, and we'll be sure to pass along your praise.… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHotel and Staff were excellent. Location and Room were great.
Hello Paul, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and that our staff, location, and room all met your expectations. It was a pleasure having you, and we hope to welcome you back again soon! Best regards, Jamison
Hello Paul, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and that our staff, location, and room all met your expectations. It was a pleasure having you, and we hope to welcome you… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff were fantastic - Keith the bus driver was phenomenal ! Can’t speak highly enough of his beautiful generous nature and perfect smile !
Dear Martina, Thank you so much for your kind words! We're thrilled to hear that our staff made such a great impression, especially Keith—he truly is a gem, and we'll be sure to pass along your wonderful compliments to him. It's always heartwarming to know when a team member's generosity and positivity leave a lasting impact. We hope to welcome you back again soon at Hyatt Place DFW! Warm regards, Candace
Dear Martina, Thank you so much for your kind words! We're thrilled to hear that our staff made such a great impression, especially Keith—he truly is a gem, and we'll be sure to pass along your wonderful compliments to him. It'… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFriendly Staff, good facilities, clean, fresh room, good toiletries, sheets and towels. All one needs for a stop over during travells
Everything was really good
Dear Elena, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean and fresh rooms, and quality facilities—including the toiletries, sheets, and towels. It’s great to know we provided everything you needed for a comfortable stopover during your travels. We hope to welcome you again on your next journey at Hyatt Place DFW! Warm regards, Candace
Dear Elena, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean and fresh rooms, and quality facilities—including the toiletries, sheets, and towels. It’s great to know we provided … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe were transiting to another city. Hyatt Place is close to the airport. Though the hotel is not within walking distance, free shuttle service is provided to fit well your arrival and departure times.
As the hotel is not within walking distance, it is better to remind customers of contacting the hotel after collecting the baggage for the shuttle. More instructions for getting to the pickup point at the airport are needed.
Dear Belinda, Thank you for taking the time to share your experience with us. We’re glad to hear that our location and complimentary shuttle service suited your travel plans during your transit. We appreciate your feedback regarding shuttle instructions. Clear guidance is essential, especially for guests unfamiliar with the airport layout. We will review our communication to ensure future guests receive more detailed instructions on how to reach the pickup point. Thank you once again for helping us improve. We hope to welcome you back on your next visit. Warm regards, Laura
Dear Belinda, Thank you for taking the time to share your experience with us. We’re glad to hear that our location and complimentary shuttle service suited your travel plans during your transit. We appreciate your feedback regarding shutt… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWonderful staff and delicious food in the restaurant, which stays open until 11pm.
It was all great
Dear Julie, Thank you for the wonderful review! We're so glad to hear you enjoyed our staff and the delicious food at the restaurant — and that the extended hours were a plus. It’s great to know everything was to your satisfaction. We hope to welcome you back soon at Hyatt Place DFW! Warm regards, Candace
Dear Julie, Thank you for the wonderful review! We're so glad to hear you enjoyed our staff and the delicious food at the restaurant — and that the extended hours were a plus. It’s great to know everything was to your satisfaction. We … Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewIt is as close as you can get to the car rental return.
The immediate area has a gas station and a Starbucks. There are limit offerings at the snack bar in the lobby.
Hello Philip. I want to thank you for being our Guest here at Hyatt Place DFW. I am happy our location served you well and I appreciate your feedback in regard to offerings in the area and at the snack bar. I will pass the snack bar information along to our management team as we appreciate your feedback and insight to make our guests experience better. I hope we get the chance to welcome you back in the future as a valued guest. You are important to us! Have an amazing day! Michaela
Hello Philip. I want to thank you for being our Guest here at Hyatt Place DFW. I am happy our location served you well and I appreciate your feedback in regard to offerings in the area and at the snack bar. I will pass the snack bar infor… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewFriendly staff
I liked everything
Dear Pamela, I want to thank you for your recent stay with us here at Hyatt Place DFW. I am happy our team took great care of you, and I value your review. I hope we get the opportunity to serve you again in the future as you are so important to us. Have a great day! Michaela
Dear Pamela, I want to thank you for your recent stay with us here at Hyatt Place DFW. I am happy our team took great care of you, and I value your review. I hope we get the opportunity to serve you again in the future as you are so import… Show more
Reviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLication
A/C is not working or not getting cold.
Dear Sharmin, Thank you for taking the time to review your stay with us. We would like to apologize that your stay did not meet expectations and that you had issues with the A/C unit in your room. Your comments have been communicated to our hotel's management team for review and to help better our location. If you would like to address the issues further, please send us a detailed message with your dates of stay and the first and last name of the primary guest to our social media channels. We look forward to hearing from you and hope to welcome you back in the future. Kind regards, Ciara
Dear Sharmin, Thank you for taking the time to review your stay with us. We would like to apologize that your stay did not meet expectations and that you had issues with the A/C unit in your room. Your comments have been communicated to… Show more