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  5. Reviews of Grander Inn & Suites

Reviews of Grander Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3913 Frankston Highway, Tyler, TX 75701, United States

#17 of 37 hotels in Tyler

Guests' Choice

Review Score

Based on 148 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.9

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 25, 2025

    7.0
    Nice facility, great staff.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was mid level, not a lot of options. Neighbors were very loud for most the night. Note, music and talking were easily heard in our room.

    Great staff. We had lots of space in our room. Nice desk/work area.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    9.0
    Excellent place to stay for the price!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe the bathroom needs more attention but it wasn’t bad. The complementary breakfast should be simplified. The coffee however was really bad because it comes out of a quick machine. Really good coffee can actually be a game changer. It’s like when I stay at Doubletree hotels, I know I’m going to get a really good cookie upon check-in.

    The beds were very comfortable in the air conditioner was nice and cold to help us sleep better.

    Stayed in August 2025

  • Reviewed: July 21, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was right beside the elevator, and we could hear it easily.

    It was clean and well maintained.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    Travis
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room is spacious and comfortable.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was blah nothing to be excited about to say the least. And pool wasn't open! Didn't know pools don't open until Memorial day weekend!

    Love the size of the room. The bed was big and comfortable.

    Stayed in May 2025

  • Reviewed: April 21, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The loud cars driving by.

    The staff was great and helpful.

    Stayed in April 2025

  • Reviewed: March 17, 2025

    9.0
    Great stay! Clean, professional & polite staff
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The tv reception was spotty, the remote was very slow at responding.

    Staff super nice. Rose went out of her way to help me fix my reservation (cancelled a couple days) for this stay. She also assisted me my making my reservation for a future week stay! She was very professional and knowledgeable!

    Stayed in March 2025

  • Reviewed: March 11, 2025

    7.0
    Good location at a reasonable price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Found dirty wash cloth hanging off shower and black long hair leading us to believe the bathroom, shower/tub areas were not cleaned well. Also trouble with television throughout the evening.

    Location of this property was perfect for our needs! Restaurants and shopping very close.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Very clean
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hospitality

    Clean

    Stayed in February 2025

  • Reviewed: February 1, 2025

    9.0
    I'd stay here again
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The street outside was so busy and noisy all night. I understand there is nothing they can do about that. Also breakfast was underwhelming.

    Our king size bed was the most comfortable hotel bed we've come across. Room was clean. I like the full bottles of shampoo and conditioner in the shower.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    The room was so spacious and big, also the bathroom. The bed was big and comfy we really enjoyed our stay here.

    Stayed in January 2025

  • Reviewed: December 26, 2024

    8.0
    It was nice
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast and weird room smell.

    The beds were comfortable and the room was nice…smelt weird but nice.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was terrible.

    Everything but the Breakfast

    Stayed in November 2024

  • Reviewed: November 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tv stopped working twice

    Clean

    Stayed in November 2024

  • Reviewed: November 4, 2024

    8.0
    GREAT!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Not applicable

    Location to Canton TX and overall facility & staff

    Stayed in November 2024

  • Reviewed: October 26, 2024

    9.0
    Great location for our needs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was extremely helpful and very nice. Facilities seemed well kept.

    Stayed in October 2024

  • Reviewed: September 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That it was a deposit no one informed me about until I got there

    Breakfast

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    Wonderful, other than poor breakfast selections
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast fair was poor, uninviting, waffle iron did not work so just ate an orange.

    Location great Paisley, check out staff member was so friendly, helpful Offered DELICIOUS Lavazza coffe!coffee!! And Monin syrups, though only sugar-free. We were even invited to fill our coffee containers to-go!! The beds were very comfortable... firm. Frig/microwave available along with coffee/pot tea bags

    Stayed in August 2024

  • Reviewed: July 9, 2024

    8.0
    Overall, it was a good stay. I would recommend.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to put a pet deposit down, which I haven’t gotten back, plus $40 each for my dogs. I’ve stayed at other hotels that were pet friendly and I didn’t have to pay extra. But, with that said, I’m thankful they allow dogs in the hotel.

    I liked the location.

    Stayed in June 2024

  • Reviewed: May 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast.

    Stayed in May 2024

  • Reviewed: March 30, 2024

    9.0
    Very pleased with my stay!!!
    • Leisure trip
    • Solo traveler
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Water could be hotter in shower. I have been told I like to melt my skin off but I had it up all the way. Seriously this was such a good stay it's hard to find issues.

    BED - Excellent & Comfortable STAFF - Super friendly manager on duty at check in and check out. Ms. PATEL was very friendly and made me feel very welcomed. CLEANLINESS - Excellent and very clean. BREAKFAST - Included and hot items available along with fruit, yogurt, juices and other items. ATMOSPHERE - Very quite, I didn't hear road traffic once I was in my room and I didn't hear my neighbors. I only heard 1 man talking as I passed his door. Very nice. FLOORS - Hardwood or vinyl in the rooms and I loved it because it felt so much cleaner than the carpet in most hotels!!! I would definitely stay here again.

    Stayed in March 2024

  • Reviewed: February 9, 2024

    9.0
    Peaceful
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators went out and I had no help getting all my stuff down the stairs. It was more instant food not anything hot.

    Comfortable beds and clean.

    Stayed in January 2024

  • Reviewed: December 15, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All good work sleep

    All good breakfast not to good

    Stayed in November 2023

  • Reviewed: October 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Nothing..it was great..

    Owners were so nice and accommodating. Very Pleasant experience. The location was great for us, everting we wanted to do was within a short drive. The breakfast was good as well, fresh egos and make your own Waffles.. We would stay here again. Thank you

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    Overall Observation.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only issue was the T.V.. On checkout the company the t.v. was having issues with was at the facility to fix the problem.

    The facility itself was clean, and the staff was great. Rose really had compassion and understanding of the issue that I was having.

    Stayed in October 2023

Showing 1 - 25

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