688 Bahn Innsbruck, Helen, GA 30545, United States of America
#5 of 54 hotels in Helen
Guests' ChoiceBased on 334 hotel reviews
9.0Cleanliness
9.4
Comfort
9.6
Location
9.3
Facilities
9.2
Staff
9.5
Value for money
8.4
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 17, 2023
Awtrey
United States of AmericaTim the chef was excellent and Evan the server was of great service. Food was prepared to our liking. Wine list was great. We will come back soon.
Stayed in February 2023
Reviewed: February 13, 2023
Regina
United States of AmericaNothing was bad
The food!Every thing was great!
Stayed in February 2023
Reviewed: January 3, 2023
Jade
United States of AmericaWe visited the Valhalla Resort Hotel for the first time to celebrate my husband’s birthday. This was an experience for us. We loved how each moment was personal from the complimentary valet parking to the room service. Drew was the absolute best, and he made sure that my husband's celebration was a success. we will be back.
Stayed in January 2023
Reviewed: December 31, 2022
Craig
United States of AmericaAbsolutely nothing.
Beautiful property set right at top of mountains. Lovely view looking down over the town of Helen. Top notch on cleanliness, service, staff. A+++
Stayed in December 2022
Reviewed: December 16, 2022
Shannon
United States of Americaparking
large room - very well designed
Stayed in December 2022
Reviewed: December 16, 2022
Kaysee
United States of AmericaI loved that it was tucked back from the main road but still close to everything clean and beautiful!
Stayed in December 2022
Reviewed: December 15, 2022
Loren
United States of AmericaThe parking situation. Had to walk up hill and multiple stairs. tiring.
LOVED Everything. The food, our room The atmosphere. Champagne when we walk in. Friendly staff. Helpful staff. Loved the spa!
Stayed in December 2022
Reviewed: November 15, 2022
Mike
United States of AmericaN/a.
We loved the staff. They were very friendly and helpful. The room was great, with a fantastic view!
Stayed in November 2022
Reviewed: November 10, 2022
Andrea
United States of Americathe fireplace didn’t work
beautiful with leaves changing
Stayed in November 2022
Reviewed: October 25, 2022
Al
United States of AmericaI was looking forward to sitting in front of the fireplace of our room. However, when I could not get it to work, I called guest services and was informed that our fireplace did not work. I wish we were made aware of this prior to.
Staff friendly. Rooms and views are beautiful.
Stayed in October 2022
Reviewed: October 18, 2022
Dennis
United States of AmericaExpensive and limited small perks like ice machine, microwave.
It was clean and quiet, isolated.
Stayed in October 2022
Reviewed: October 17, 2022
Lisa
United States of AmericaCan't really say we didn't like anything.
the room was very nice! Well kept! nothing torn, soiled or broken! absolutely wonder view and we really enjoyed the fireplace.
Stayed in October 2022
Reviewed: October 8, 2022
Delores
United States of AmericaN/a
The location is secluded and very quiet. Beautiful view of the mountains. The staff were great and very attentive. Theresa, Andrian, Priscilla, Tammy, Leanne, Jacob, Daniel, and Rebecca Thank you for a wonderful stay.
Stayed in September 2022
Reviewed: October 7, 2022
Ronald
United States of AmericaThat we were not able to stay longer.
The staff was very helpful and friendly. All staff were cognizant to detail and our comfort. The made our 50th Anniversary special!!
Stayed in October 2022
Reviewed: August 20, 2022
Gerard
United KingdomNot well signposted. Took a day or so to figure out where everything was.
Clean, well maintained and with very good leisure facilities
Stayed in August 2022
Reviewed: July 5, 2022
Adria
United States of Americaall of the property was my favorite
the bungalows were so cool!
Stayed in July 2022
Reviewed: July 4, 2022
Church
United States of AmericaI didn't find anything I didn't like.
I loved the rooms, setup and how quiet it was. I enjoyed the fact that there weee no kids or babies. It is refreshing to get away and have that calm. I will book here again as long as it stays adults only. The staff was great, friendly and very helpful.
Stayed in June 2022
Reviewed: June 30, 2022
Jen
United States of AmericaVery clean and friendly staff.
Stayed in June 2022
Reviewed: June 27, 2022
Genita
United States of America❤❤
Stayed in June 2022
Reviewed: June 22, 2022
Lindsay
United States of AmericaNothing
Everything
Stayed in June 2022
Reviewed: June 21, 2022
Brooke
United States of Americaprices were a bit high for type of resort.
Everything
Stayed in June 2022
Reviewed: June 21, 2022
Latange
United States of AmericaThe entire experience was awesome, amenities, food and staff.
Stayed in June 2022
Reviewed: June 20, 2022
Aileen
United States of AmericaA few things in the room need to be upgraded/fixed. Other than that, everything was very good
I liked that it is not in the middle of the town so there's quiet and more privacy. It has a little trail to walk with my dog. It has a spa, pool, bar and restaurant. Staff was excellent!!
Stayed in June 2022
Reviewed: June 9, 2022
Ann
United States of AmericaThe road to the hotel is very steep inclines and a sharp right turn into the parking lot after flooring your car to go up the incline. Dangerous if a car is coming out of the parking lot when you are entering. I would suggest they make the entrance a One Way In and the Exit that you need to circle out through the back parking lot. The AC vent is located outside on the balcony therefore, when it comes on you cannot hear the other person talking.
Our room was located at the end of the hall and quiet. Loved the view outside but I will say the balcony was bare minimum but nice to sit and relax. The room had a dorm room refrigerator with drinks and some snacks available for a small cost. Quaint upper floor outside bar area that served small bites was very nice. They have a dining room but i did not get a chance to eat there. Bathroom was very roomy and a large shower. Bed was very comfortable and really enjoyed the separate sitting area for TV viewing at night. Personnel was very delightful and always greeted us.
Stayed in June 2022
Reviewed: June 7, 2022
Lynn
United States of AmericaI can't think of anything I'd improve on. Everything was above our expectations!
My husband and I were looking to travel to Helen GA for a quick weekend trip. When we found the Valhalla Resort, at a cost comparable or less than a motel chain, we booked it, not knowing what to expect. What we found was paradise!
Stayed in June 2022
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