Reviews of Valley Inn
965 East Van Buren Street, Downtown Phoenix, Phoenix, AZ 85006, United States

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt was pretty quiet and there was no unnecessary drama going on.
The room was pretty dirty there was only 1 pillow and 1 towel in the room the TV didn't have a remote and when I went to the office to see if maybe they had one available the front desk agent was no where to be found and I went down to the office 5 times with no luck of locating the gentleman working the front desk even when I arrived to check in i had to wait an hour before he showed up to check me in.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewNothing
Everything
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewmattress should always have a cover, the corner of the bedshit slipped and the materas was terrible, towels where old and thinned out, poorly located power outlets
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewHow spacious the room was and that it had a mini fridge.
I didn't like that the remote control wouldn't work for the TV and trying to go through the TV settings was hard because everything was in Arabic language. I just gave up and we went without watching any TV during the stay.
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewI didn't like anything
The fact that u have people on drugs running up and down the hallways , people doing drugs in the parking lot. Couldn't sleep the room smelled so bad. No blankets no towels or soap. Place was beyond disgusting. People and their dogs were so beyond loud. I didn't sleep what so ever
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewTerrible. Dirty. Disgusting. I’ve been in so many places, stayed in over a hundred hostels but that one was the worst. The sheet was so dirty that we slept covering ourselves with the towels. And that was a joke. I paid for three people bedroom and they gave us one bed. True, it was correct with booking but come on, I said three people I didn’t think someone would sell ONE BED for three people
Everything.
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewFriendly environment
Nothing
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewNothing. Very unsafe.
It was the most unsafe motel ihave ever visited. This should not be on booking.com This is long stay accommodation for low income people. The pool was full of rubble. Homeless people inside and outside the carpark area. We stayed for around 3 hours but not overnight. In the car park our cae was blocked in by another guest which was very odd. We left quickly and did not return.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified review