Reviews of Vīb Hotel by Best Western Phoenix - Tempe 3 stars
511 South Farmer Ave, Tempe, 85281, United States
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI checked in on 08/17/2025, have the front desk my credit card as deposit, and next day my credit card got a charge of $77.93 by Vib hotel, I went to front desk to ask what was this for ? But they couldn’t find it, they had no idea. it was pending then. I got home today on 08/21/2025, and this charge was complete. Somebody stolen my credit card info. Since they had my credit card info. It was very bad experience there. I have to Cancun credit card.
Dear Xiaoping, Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience and understand how concerning unexpected charges can be. Please know that the security of our guests’ information is a top priority, and we take situations like this very seriously. We would like to investigate this further with our team and credit card processor to understand what may have occurred. At your convenience, could you please contact our management team directly at 480-805-2070 ext.3 and tryno@midashospitality.com or asanabria@midashospitality.com? This will allow us to review your account in detail and assist you in resolving the matter as quickly as possible. We sincerely regret the inconvenience you experienced and appreciate you giving us the opportunity to address your concerns. Warm regards, Andre Sanabria Assistant General Manager Vīb Hotel Phoenix-Tempe
Dear Xiaoping, Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience and understand how concerning unexpected charges can be. Please know that the security of our guests’ information is a top… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect.
Hi Judith! We are ever so grateful for the amazing review, and we look forward to seeing you again soon.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean, comfortable great location!
There were no cons, great stay everytime
Hello Brisa, thank you for the perfect score! We are so happy that you enjoyed your stay, and we look forward to seeing you again in the future.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in April 2025
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Verified reviewReviewed: 23 June 2025 · Stayed in April 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewStaff was nice
Thank you for the wonderful review, we look forward to seeing you again in the future!
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe room was very modern, clean and a great view.
Nothing.
Thank you Eric for the amazing score! Safe travels and we look forward to seeing you again in the future!
Reviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewThe area was convenient
We had a broken bed I think so it was very hard to sleep.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewIt is in a good location. The room was nice and the staff was very friendly. I really liked the rooftop bar.