Reviews of Motel 6 Virginia Beach 3 stars

The hotel needs and upgrade

Dirt cheap, lovely staff, short drive to the beach.

Dirty, poorly maintained facilities. Cigarette burns on the paper thin bedsheets. An annoying loud humming sound in the bathroom. No shampoo or conditioner provided, just two bars of soap.

When I went into the lobby to check in there was a gentleman and I use the term loosely talking loudly on his cell phone about what he was going to do with a female he had picked up for the night.the room was clean if you overlooked the constantly running toilet and the cigarette burns on the bathtub.and the hole in the wall

We checked in on Thursday night at 9:30 . That young lady excellent.Friday morning Miss Terrell was excellent.Saturday morning young lady beautiful white lady was excellent.The young ladies at the front desk were excellent from the morning shift to the evening shift to the night shift. Your staff was phenomenal. All three young ladies were very pleasant and knowledgeable and helpful with everything. The pool was phenomenal the best thing at the hotel besides the customer service.

Now the rooms y’all need a lot of work our first room that we booked was 340. It had a leak in the ceiling and big cracks and the plaster were falling on the floor and we cleaned it up and stayed in it that night and then that morning we transfer it to 342. That room was a little bit better crack in the wall and a little crack in the corner of the room .Please work on getting your room up to paw And the sink was not draining the water stayed in the sink for hours and hours.

Location was fine.

Unfortunately we had to stay in a smoking room because our reservation was canceled, but I don’t think it was worth the price :( and also the bathroom smelled so much that you could smell it from the main room, plus the toilet was not flushing. I felt like the room was not 100% clean so I slept very uncomfortable thank God I had my own blankets. I know this motels are very affordable but I think everyone deserves to sleep in a clean environment, specially if you have kids.

Nothing

Roaches everywhere, checked in late and ended up check in out a few hours later due to roaches being literally everywhere. Asked for a refund and keep getting the run around

The place was dirty, the floors were sticky and slanted.

Nothing.

Hands down, thee worst hotel experience I've ever had

Room 340

I did like the staff and crew they were very nice and had good conversation

It was very dirty and unprepared for my arrival. The room I had initially was very dirty and smelly.

Samantha was an excellent customer service, she helped us out, my partner left his wallet in his room, she made sure that his wallet was at the front desk when we came back to pick it up. Everything was left in his wallet including the 100 dollars that was in his wallet. Thank you very much Samantha....you were the greatest. We asked another lady that worked in the morning about the pool times ...her response was she didn't know... you would think she would she would atleast find out... she didn't even try to help us... maybe Samantha could teach her about customer service!

The customer service that we received from the lady who worked the morning shift after Samantha. For a king size bed we had two pillows, could use more pillows and covers . Luckily we had bought some of our own blankets, blankets were very thin!

The room was high musty smell. Bed had hair in it. Pillow was wet from moisture in the room.

I didn't stay it was disgusting.

Nothing except they allow pets.

Definitely the worst hotel I have stayed in. The room stank so I went to Walmart and got some fabric softener and disinfectant spray. It smelled like old cigarettes, old pot, and mildew. Even after spraying it was barely tolerable.There was mold in the bathroom around the tub and on the ceiling. The shower had almost no pressure. The staff when I checked in was not rude but it looked like she couldn't be bothered. The air conditioning vents were filthy and it looked like they had not been cleaned.. just a terrible hotel. Please do yourselves a favor do not not stay at this hotel.

Nothing

The room smelled like pet urine. The place felt unsafe.

Boo

Everything