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Reviews of Best Western Plus Warsaw 3 stars

3825 Lake City Hwy , Warsaw, 46580-3945, United States

#6 of 8 hotels in Warsaw

Guests' Choice

Review score

Based on 272 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 14 July 2025

    8.0
    Good but not the best
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Pretty good motel, but not the best BW+ we've ever stayed in. We slept well but not the highest attention to detail we've seen with most BWs. Both luggage carts were nearly non-functional with flat tires and wheels that did not track each other. But the room was quiet and safe. Asked for 3rd floor, but got second.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Few things needed fixed but maintenance kind. Normal wear and tear especially for a busy hotel.

    Very easy to find. And very clean. Staff was helpful and friendly. .

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Enjoyed the stay and would visit there again. If all the equipment is working properly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The parking, the breakfast and the room was very nice.

    The room was unacceptable due to the bathroom sink did not work, the tube had water standing in it. When taking a shower the water would not drain and you would be standing in water. I should have received another room or a refund of some of my money.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure, flushing and shower drainage was an issue.

    Room layout

    Stayed in May 2025

  • Reviewed: 4 June 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2025

  • Reviewed: 2 June 2025

    8.0
    Very comfortable stay for one night
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable facilities, standard continental breakfast included

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't have hot water for a night. But it was fixed the next after noon. Certain housekeepers need to be trained. I don't want how to clean a room when guests stay several days.

    My room was clean and comfortable. The staff was nice. The pool and the breakfast it was complimentary.

    Stayed in May 2025

  • Reviewed: 4 April 2025

    6.0
    Serviceable hotel for a short stay, but we will find other accommodations in the future
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was a cooking food odor on our floor that could not be remedied, and we could smell it in our room. We had 3 registered guests but only 2 sets of towels upon arrival. When I asked the desk for another set, I was told that laundry was not done and to check back in the morning. This was at 830pm when my family needed to shower before bed. I pressed and was given scratchy pool towels. The toilet in our bathroom was detached from the floor,so anytime someone stood up, it slammed into the wall behind it. As a side note - the toilets should be replaced with ADA accessible height stools. Even the accessible stall in the public lobby restroom had the lower stool. The room was barely surface cleaned, with evidence of asian beetles and past guest hair visible. This is not a quiet hotel if there are other guests. We could hear doors slamming throughout the night. The beds are stiff - my husband prefer a firm mattress, so he slept ok but still felt it was uncomfortable. I prefer a softer mattress and did not sleep well.

    The hotel is conveniently located and easy to find. Free parking. Free hot breakfast (eggs, sausage links, waffle machine), though hours are early during the week ending at 830 am. By 745, there were no pastries remaining aside from sliced bread for toast. Indoor pool - small if many are using it, but we did not have time to make use.

    Stayed in April 2025

  • Reviewed: 26 February 2025

    8.0
    A good place to stay.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Maybe extending the breakfast to 9 a.m.

    The staff is friendly. The bed is comfortable. The room is clean and the breakfast is decent.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Great value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The breakfast is decent. The food is plenty and the eating area is kept clean. The staff is friendly. The bed is comfortable. The rooms have always been clean.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    7.0
    Decent for a one nighter
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Communication Assitance
    • Stayed 1 night
    • Submitted via mobile

    Facility needed cleaned and breakfast needs to be longer as it was only until 830 and we missed it.

    Good location and great price

    Stayed in February 2025

  • Reviewed: 19 January 2025

    7.0
    Good value for your money.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The carpet needs refreshed.

    It is a very good value for the money. The breakfast is done well also. The staff is nice.

    Stayed in November 2024

  • Reviewed: 12 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The breakfast and the bed was nice and comfy. And nice hot shower

    Stayed in December 2024

  • Reviewed: 2 January 2025

    8.0
    Overall we had a great time and it was a nice, enjoyable getaway from home for our family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No hot breakfast was served due to it being New Years Day :( We also found several stink bugs in our room but those are just very minor things.

    Extremely friendly staff! Each person was very helpful and accommodating. The beds in our room were very comfortable

    Stayed in January 2025

  • Reviewed: 1 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator was still out. I read a comment about it being out a month prior so I figured surely it would be fix but it was still not working. I was on the third floor.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator was broken and I was on the third floor. Not convenient when traveling with a lot of work items

    Location

    Stayed in November 2024

  • Reviewed: 19 November 2024

    6.0
    Will not be back until elevator is fixed.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The elevator has been broke for approx 5 months & there is nothing on the web site to warn people that they may have to carry their luggage up 3 flights of stairs. I believe there's a law where each facility has to be accessible for wheelchairs & this hotel clearly isn't.

    Rooms appeared clean, Keurig in the room was very nice. Breakfast was ok.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    8.0
    Great for what I needed, will stay again
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    It was a great location, and very clean.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Communication Assitance
    • Stayed 1 night

    There was no hot tub.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Great value for overnight
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Handicap shower had severe crack. Elevator not working. Also was not working in June 2024

    Bed

    Stayed in October 2024

  • Reviewed: 21 October 2024

    6.0
    Average pros and cons evened out. Pretty good for the deal overall.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Staff were not able to give us extra blankets for a pull out couch that we paid for… slept with multiple sheets. Chipped tile in bathroom poked in my foot as it fell loose on the floor.

    Pool, rooms were comfortable, sheet and towels were clean.Great breakfast!

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Good stay for the price!
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was a bit dirty and no elevator to third floor! The front desk did give us another room after the first one had some issues!

    Close to Grace and price was great!

    Stayed in October 2024

  • Reviewed: 9 September 2024

    6.0
    it's was ok for the price. it wasn't a complete dump, I've stayed at better for less!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    #1. the men's bathroom in the main lobby is out of order. So if you are ending your long drive to get there you can't pee right away! I Had to use the woman's restroom. Not COOL! #2. I booked my room on booking.com hours before had and when arriving they only had 1 night for me when I booked and confirmed through booking for 2. They almost did not a room on first floor. I had a heart attack 2 weeks ago and I made it very clear I need first floor and can't walk alot. #3. The elevator is out of order!!!!! #4. I understand this is a pet friendly hotel, I have pets, just not with me. The room they finally got me into smelled like a big dirty dog that hadn't been bathed in 3 years. #5. In addition the room #108 has some sort of muggy moisture problem. Nit sure if the shower leaks or what but the room was always humid and muggy. I had to run the air-condition non stop to counter it.

    Good location. Breakfast was average. Nothing to write home about. very limited. Easy to load in and out from main lobby and back door. If you are on the first floor. Bed was comfortable! T.V was ok. Not many channels.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    Comfortable stay
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Like every hotel in America, far too much plastic waste/waste in general!

    Indoor pool is a nice touch?

    Stayed in July 2024

Showing 1 – 25

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