Reviews of Hotel Wayne 3 stars

Only the location

It was not the room I booked and paid for. I was supposed to get a 2 bedroom suite with a kitchen in the new renovated room. I called before and after booking to make sure and was told I had that room only to get there and not have it. Manager was nasty and said do you need a kitchen. I said I paid for a kitchen and then was asked if I wanted to cancel reservation. Which would leave me and my daughter with no where to sleep. The second bedroom was a closet no windows and the small AC unit didn’t make second room cool. The bathroom was so tiny and the water in the shower went from burning hot to cold about 15 times in a 7 minute shower. Then they didn’t clean the room even though I put the sign on the door. I had to ask 3 times before they went and just threw blanket over bed and put fresh towels. The WiFi was also so bad I could not get on most sites I tried and very slow. The manager gave me 10% off which was not enough. For $250.00 a night it’s more like a $99.00 a night 2 bedroom suite. Very disappointing but the pierogies next-door were the highlight. Dark and dingy.

It was charming and the restaurant had really good food. Expensive but good. Nice staff.

The rooms need to be updated because the outlets aren’t working and none in the bathroom. Beds need to be replaced and rugs need to be replaced. And plumbing

the whole concept. Key did not work unless you push the door in and then out , Bathroom was so small my husband had to bend to take a shower. Sink was in the middle of the room . Air conditioner was behind a curtain that you could not keep open for there was a building right next to it with a window . Definitely not worth what we paid , would never recommend it

Nothing really

Very old, very weird

Broken AC. Went out to my car at 2:00 am and the guy locked me out of the hotel. The guy was rude and was playing music loud so I could hear it in my room.

Location was great. We parked the car and walked everywhere. Great staff, always looking to help

Old and dated, as I thought it would be.

Friendly, accommodating staff.

Room needs to be modernized. Areas of bathroom floor were soft

Nothing

Dirty, smelt of cigarettes, broken pullout couch, water was brown, toilet backed up into shower and leaked onto the floor, door latch broken, no ac, when you laid in the beds you sank down into the middle, and the night front desk employee had to be under the influence as he was walking from the alley jumping around and flinging arms around. At first when he walked into the building, I thought he was a guest until he went behind the front desk asking if I was checking in. Environment was very uncomfortable and the stay just did not feel safe at all.

Great relaxed service

The queen size mattress was hard and lumpy. The hot water was scalding and once set with the cold would shut off resulting in cold water only.. There was a small bathroom sink, minus the stopper, and there was a gap between the sides of the sink; leaving no place to put toiletries…and if something fell of the side of the sink it would be difficult to retrieve it because of the narrow space between the sink and the wall. The closet did not have a bar to hang clothes, nor hangers. There was no dresser. Likes….the staff was friendly. The room was clean.

See above.

We stay here every year to be near family for Christmas - we love the old hotel from the check in counter, the real key and the rooms - the bar and restaurant downstairs is a huge plus!

The shower/water -

Location

Bathtub/shower needs update

Dinner was really good! Good restaurant on premises.

No elevator--lots of stairs.

Quaint attractive EXTERIOR.

Shabby room, shabby halls. Clean however. One hanger in small closet housing 3 window air conditioners. Shower controller ready to fall off hence water went from searingly hot to ice cold but unable to control with the loose handle. Bed only, no chair. As we were checking in, couple turned in keys saying they were paid up but leaving early nonetheless. Next couple ahead of us saw their room and told us to get out while we could - they however used booking.com and seemed unable to get out. Had we not used booking.com we would NOT have checked in. We won’t make that mistake again. We are done with booking.com.