Reviews of Americas Best Value West Point 2 stars
5714 Highway 45, Alt. South, West Point, MS 39773, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewN/A
Room wasn’t clean. Brought it up to staff, still wasn’t properly clean
Hello Guest, Thank you for sharing your experience. We appreciate you letting our staff know about your concerns during your stay. Cleanliness is very important to us, and your feedback helps highlight where we need to improve. We are committed to providing spotless and comfortable rooms, and your comments will be shared with our team to ensure closer attention to detail moving forward. We hope to have another opportunity to welcome you back and deliver the high standard you expect and deserve.
Hello Guest, Thank you for sharing your experience. We appreciate you letting our staff know about your concerns during your stay. Cleanliness is very important to us, and your feedback helps highlight where we need to improve. We are comm… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation
Cleanliness of the room and tub room smells horrible .
Hi Lee, Thank you for sharing your experience. Cleanliness and comfort are top priorities for us, and your comments regarding the room and tub, as well as the odor, are being taken seriously. Our team is addressing these concerns to ensure improvements are made in both housekeeping and room maintenance. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
Hi Lee, Thank you for sharing your experience. Cleanliness and comfort are top priorities for us, and your comments regarding the room and tub, as well as the odor, are being taken seriously. Our team is addressing these concerns to ensure… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe did sleep good and good location.
We were put in the wrong room that someone had sex in and my bf had down in the bed.
Hello Amanda, Thank you for sharing your experience. While we're glad to hear you enjoyed a good night's sleep and appreciated the location, we regret that your room situation did not meet expectations. Your feedback is important, and we encourage you to reach out to our management team for further assistance regarding your concerns. We hope your overall travels were enjoyable.
Hello Amanda, Thank you for sharing your experience. While we're glad to hear you enjoyed a good night's sleep and appreciated the location, we regret that your room situation did not meet expectations. Your feedback is important, … Show more
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewEasy to find and very accommodating
Hello Debra, Thank you for your report! We're pleased to hear that you found our location convenient and our team accommodating during your stay. Your experience is important to us, and we hope to welcome you back in the future for another enjoyable visit.
Hello Debra, Thank you for your report! We're pleased to hear that you found our location convenient and our team accommodating during your stay. Your experience is important to us, and we hope to welcome you back in the future for ano… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewStaff was friendly and nice
The room I reserved was sold to someone else when I got there
Hello Lowthair, Thank you for sharing your experience. We appreciate your understanding regarding the situation with your reservation. It’s great to hear that our staff made a positive impression during your stay. Your feedback is valuable and will help us improve our processes in the future. We hope you will consider staying with us again.
Hello Lowthair, Thank you for sharing your experience. We appreciate your understanding regarding the situation with your reservation. It’s great to hear that our staff made a positive impression during your stay. Your feedback is valuable… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNothing at all
The smell The lack of being clean
Hello Jonah, Thank you for sharing your feedback. We take cleanliness and guest comfort seriously and appreciate your perspective. Guest insights help us identify areas for improvement, and we will make sure your comments are communicated to the appropriate team. We hope you will consider giving us another chance in the future and wish you safe travels ahead.
Hello Jonah, Thank you for sharing your feedback. We take cleanliness and guest comfort seriously and appreciate your perspective. Guest insights help us identify areas for improvement, and we will make sure your comments are communicated … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation ONLY!!!!
The Parking lot needs to be resurfaced! It is so BAD that we were driving on mostly dirt and sand. The Pavment is gone!!!! Our Room smelled of MILDEW from the moment we opened the door to ROOM 118. Their was an ODOR coming from the A/C Unit the entire stay. We had to cut it on and off to deal with the smell. The CARPET smelled and I went to Walmart across the highway and purcased FEBREZE to spray on the carpet! I bought LYSOL to spray to help with the scent in the room. The Toilet and tub was leaking and we had to ask for towels to cover up all the water! We could see the build up of MOLD and DIRT around the tub! We always travel with shower shoes !! The tub was FILTY! The Shower curtain wasn't long enough and the rod wasn't attached correctly! NASTY!!!! The Hotel across the street was SOLD OUT so we were stuck in this NASTY hotel!! I reported these issues to the person who Checked us in and I reported to this young girl who checked us out! NO APOLOGIES but just a OKAY when I complained! The room also felt so damp! WORST STAY ever! We should have been REFUNDED our money! Whoever owns this property should be ashamed! They don't even have a descent breakfast! Thank God the WAFFLE HOUSE was accross the street! This property needs a lot of work!!!!
Hello Katie, Thank you for sharing your feedback regarding your recent stay. We sincerely appreciate your comments and will ensure that your concerns are communicated to the appropriate team for their consideration. Cleanliness and comfort are priorities, and your experience will help us improve for future guests. We hope you will give us another opportunity to provide you with a more pleasant visit that meets your expectations next time.
Hello Katie, Thank you for sharing your feedback regarding your recent stay. We sincerely appreciate your comments and will ensure that your concerns are communicated to the appropriate team for their consideration. Cleanliness and comfo… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewDead bug in the bathroom
Hello Bedenfield, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Hello Bedenfield, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experienc… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewI like that it was affordable. The staff was very nice in a hotel lobby was very clean.
The breakfast was a little underwhelm. There wasn’t that many options to choose from.
Dear Guest, Thank you for sharing your feedback. We appreciate your compliments regarding our staff and the cleanliness of our hotel. We're always looking to enhance our breakfast offerings and your input will be helpful for future improvements. We hope to welcome you back for a more satisfying experience during your next visit.
Dear Guest, Thank you for sharing your feedback. We appreciate your compliments regarding our staff and the cleanliness of our hotel. We're always looking to enhance our breakfast offerings and your input will be helpful for future imp… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff was very nice young men work at the front desk was always smiling when you come in
Those new beds they got since last year is horrible my back and legs hurted so bad everybody was complaining
Hello Pamela, Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our staff welcoming and friendly; they strive to create a positive atmosphere for all our guests. We appreciate your comments regarding the beds, as guest comfort is important to us. Your insights will be relayed to management for future considerations. We hope to welcome you back for an improved experience in the future.
Hello Pamela, Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our staff welcoming and friendly; they strive to create a positive atmosphere for all our guests. We appreciate your comments r… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewWas checking in late night client my husband and two children including my 21 months when the room we were given had just been used. There were open used condoms all over the room.
Hello Tshibangu, Thank you for your feedback regarding your recent stay. We sincerely apologize for the condition of the room upon your arrival as it does not meet our housekeeping standards. Your experience is important to us, and we appreciate you bringing this to our attention. We will ensure that your concerns are shared with our management team to address the situation and prevent it from happening in the future. Thank you for sharing your insights, as they help us improve.
Hello Tshibangu, Thank you for your feedback regarding your recent stay. We sincerely apologize for the condition of the room upon your arrival as it does not meet our housekeeping standards. Your experience is important to us, and we ap… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewNice and clean
Parking can be a little bit better people don’t seem to know how to park
Hello Lillian, Thank you for your feedback regarding the parking situation. We appreciate you highlighting the cleanliness of our hotel, as we strive to maintain a welcoming environment for all our guests. Your input about the parking experience is valuable and will be shared with the management team for future consideration. We hope to welcome you back in the future to enjoy more of your stay with us.
Hello Lillian, Thank you for your feedback regarding the parking situation. We appreciate you highlighting the cleanliness of our hotel, as we strive to maintain a welcoming environment for all our guests. Your input about the parking ex… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewQuiet
Smoke, mildew smell in rooms. The first room we had, carpet was soaking wet. The second room smelled like weed
Hello Ashton, Thank you for your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention. Cleanliness and guest comfort are important to us, and we will review your comments to ensure they are addressed. We hope you were still able to enjoy some aspects of your visit and wish you all the best in your future travels.
Hello Ashton, Thank you for your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention. Cleanliness and guest comfort are important to us, and we will review your comments to ensure they are addres… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified review