Reviews of West Side YMCA 3 stars
5 West 63rd Street, Upper West Side, New York, NY 10023, United States

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI liked the room it was just the right size and had good spaces to put my luggage.
Well there were ALOT of cockroachs that decided to come and be my roommates (they were even in my bed!!). I also feel that the showers should have a lock on them or atleast something to hold the curtain closed when in use.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe amazing location Near public transport The small fridge
Tiny room No glasses for drinking water Noisy air conditioning Very basic Expensive
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI would like a full refund! My and my daughter’s stay was horrible! There are many many reasons. Stating with the black mold in the bathrooms, no light ever I bathroom #10 and there was no toilet paper at all for the first week then it was good luck if you had toilet paper at all. I told the front desk many times and nothing was done. I have video of the bathrooms with the black mold that I am highly allergic to! I would lime a full refund! When can I talk to someone about my refund? Deborah Reinhard 512.699.9623 deborahreinhard@gmail.com
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location is excellent! Right next to the hotel is Central Park and the neighborhood is really nice
The rooms are pretty small, but I think this is very often seen in NY
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation and price should be the only reasons to stay at this property. But be ready to get what you pay for.
Our room had bunk beds, and were not clean (full of hair from previous guests). Shared restrooms were really dirty...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEasy check in check out
there is no kitchen, not even a hot water machine
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
Facilities and maintenance
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe pool and gym. The location.
I’d love it there was a water fountain on each floor- or in the foyer.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent. The gym was probably good but we didn’t use it.
Dirty, showers not working, no kettle or kitchen facilities.
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location and price are unbeatable. We really liked the place and were very satisfied with the cleanliness of both the bathroom and the room.
The bunk bed was extremely unsteady. I had to be extremely careful not to wake my son who was sleeping below me. It would be nice if the bunk bed were at least attached to the wall so that it wouldn’t move.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewthe price the location private room
it wasn’t always clean in the bathroom