777 Saint Clair Avenue NE, Cleveland, OH 44114, United States of America
#34 of 76 hotels in Cleveland
Guests' ChoiceBased on 491 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.8
Value for money
7.7
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 16, 2021
Timothy
United States of AmericaLocation and especially the pillows.
Stayed in September 2021
Reviewed: October 10, 2021
Kathryn
United States of AmericaLobby was congested with wedding groups and a bit wild music fans...but, that's not the hotels fault.
I had a problem (my issue) with the reservation. The staff was patient and tenacious in resolving the problem! Also, the valet had a great personality and was prompt. Every question we asked was answered thoroughly by staff so I thought they were excellent. Also, the location allows you to walk ANYWHERE in downtown. Comfortable bed and clean room, no issues.
Stayed in October 2021
Reviewed: October 7, 2021
Jeannine
United States of AmericaThe bathroom shower tiles need a good scrubbing with mildew cleaner…For the price I paid I believe the cost of parking should have been included
The room was really nice and spacious
Stayed in October 2021
Reviewed: October 4, 2021
Marcus
United States of AmericaMore stocked items in room IE snacks drinks
Size of room
Stayed in October 2021
Reviewed: October 4, 2021
Verified
United States of AmericaGreat location. Clean. Friendly staff.
Stayed in September 2021
Reviewed: September 27, 2021
Patrick
United States of AmericaWe had a hard time getting service at breakfast. Check in slow.
Modern and very clean
Stayed in September 2021
Reviewed: September 6, 2021
Zsolt
United States of AmericaPersonnel refused to accept the diplomat tax redemption card.
Stayed in September 2021
Reviewed: August 27, 2021
Jack
United States of AmericaThe price seemed a little high but not terrible
Clean comfortable room and the restraunt had good food
Stayed in August 2021
Reviewed: August 19, 2021
Matthew
United States of AmericaNo coffee available at night and lack of dinner dining options. We went to another hotel’s outside patio for drinks in the evening.
Liked the close proximity to Rock & Roll Hall of Fame. Staff were very helpful.
Stayed in July 2021
Reviewed: August 13, 2021
Stephen
CanadaTop notch staff, well apointed rooms, good water pressure, genius shower starter, good eggs bene in the morning. Couple of blocks from the Browns stadium.
Stayed in August 2021
Reviewed: August 13, 2021
Gib
United States of AmericaMattress was not comfortable.
Room was modern and very clean
Stayed in August 2021
Reviewed: August 9, 2021
Milissa
United States of AmericaThe rooms were a bit outdated
Location, cleanliness and staff were great.
Stayed in August 2021
Reviewed: August 3, 2021
Donna
United States of AmericaThe view and we were not told about having to valet overnight park until We checked in
Nice roomy room
Stayed in July 2021
Reviewed: July 25, 2021
Andre
United States of AmericaRoom cleanliness, specifically the couch had food and other crumbs on and in it. Left impression that the room had not been cleaned very well.
Location, Facility, suite size & layout, valet service, front desk staff
Stayed in July 2021
Reviewed: July 25, 2021
Denise
United States of AmericaLocation was great. Room was very large. Tv was good and beds comfortable. Decorated nicely. Valet helped get our parking situation fixed.
Stayed in July 2021
Reviewed: July 25, 2021
Terry
United States of AmericaLack of full service ie Breakfast early bell service
View
Stayed in July 2021
Reviewed: July 25, 2021
Cara
United States of AmericaDidn’t seem thoroughly clean
Shower was nice
Stayed in July 2021
Reviewed: July 24, 2021
Lori
United States of AmericaClean and nice view
Stayed in June 2021
Reviewed: July 16, 2021
Anthony
United States of AmericaNothing really open in the hotel.
Location
Stayed in June 2021
Reviewed: July 11, 2021
Kelly
United States of AmericaOne thing I had an issue with was the bathroom. We had a broken toilet seat. It worked fine and was clean but still broken and crooked. There was also no TV guide or hotel information book, which was very minor and may be due to Covid.
The hotel and room itself was very nice. It was in a very convenient location, close to a lot of places of interest. The room was clean, the beds were comfortable, and the bathroom was nice with great water pressure!
Stayed in July 2021
Reviewed: July 10, 2021
Abdelghani
United States of AmericaThe water was hot than cold,we were being switched from room to room
Area
Stayed in June 2021
Reviewed: July 9, 2021
Anthony
United States of AmericaIncredibly slow service at the restaurant that was open.
Very clean and great location.
Stayed in June 2021
Reviewed: July 8, 2021
Maurisse
United States of AmericaNo cleaning of the room was an issue with a 3-day stay, but we understood the premise of that decision by management. What we didn't like was the closing of the Urban Steakhouse and non-access to room service.
Stayed in July 2021
Reviewed: July 7, 2021
Teresa
United States of AmericaParking is 42.00 a night—ridiculous Barely had hot water in shower
Easy walk to Rock and Roll Hall of Fame
Stayed in July 2021
Reviewed: July 6, 2021
Shantelle
United States of AmericaLocation was great and the facilities were well kept and beautiful! Nice place. Would definitely stay here again!
Stayed in July 2021
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