5060 West Alabama, Houston, TX 77056, United States of America
#84 of 426 hotels in Houston
Guests' ChoiceBased on 295 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
8.4
Value for money
7.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
V
United States of AmericaLack of room service
Facilities and location
Stayed in May 2024
Reviewed: May 12, 2024
Ibrahim
Saudi ArabiaThe location
Stayed in May 2024
Reviewed: March 15, 2024
Chantal
NicaraguaIt’s runned down, needs to be refurbished, to expensive for what they offer!
Stayed in March 2024
Reviewed: March 5, 2024
Michael
GermanyMuch too expensive for the room.
Nice Hotel conneted to a shopping mall. Great restaurants around, free parking next to it.
Stayed in March 2024
Reviewed: November 29, 2023
Judy
United States of AmericaHard water for showering
Location
Stayed in November 2023
Reviewed: September 13, 2023
Samih
JordanCooking smell in the corridors
Location and friendliness
Stayed in September 2023
Reviewed: September 10, 2023
Raymond
United States of AmericaRoom was advertised as high floor with city view. Suite was on 11th floor midway up, not “high floor” at all. City view? Consisted of a 20 story (approx) office building dominating the northward field of view from our suite. Open parking lot filled the remaining space.
The suite was comfortable and upscale
Stayed in September 2023
Reviewed: August 4, 2023
Rachel
United States of AmericaI didn't realize that there are two Westins at the Galleria, and we went to the wrong one first. Not a huge deal, but it seems to happen often enough that they have maps already printed out with directions to walk through the mall to the other one. SO, just keep that in mind if you decide to self park, and double check you have the right side of the mall so you don't have to schlep luggage through the mall.
The location can't be beat if you're going to the galleria! The rooms were nice, comfortable and clean. The staff was great!
Stayed in July 2023
Reviewed: May 22, 2023
Melvin
United States of Americaeverything
Stayed in May 2023
Reviewed: May 3, 2023
Martha
MexicoPERFECT
Stayed in April 2023
Reviewed: March 17, 2023
Pippa
Australiastaff were amazing
Stayed in February 2023
Reviewed: March 10, 2023
Paul
United States of AmericaAC didn't cool room off until late
Stayed in February 2023
Reviewed: March 9, 2023
Donishea
United States of AmericaIt was connected to the Galleria
Stayed in March 2023
Reviewed: January 18, 2023
Jeanne
United States of Americabathroom door/ barn doors
location
Stayed in December 2022
Reviewed: January 16, 2023
Christopher
United States of AmericaAir conditioner cabinet door made a loud rattling noise but it was easily fixed by sitting our luggage against it. The bed was very firm. Some people would think that was a positive.
Great location, nice staff, free parking. I was also given free early check in and late check out. We also enjoyed being connect to The Galleria mall.
Stayed in January 2023
Reviewed: January 9, 2023
Edward
United States of AmericaGreat location
Stayed in November 2022
Reviewed: December 20, 2022
Oladipo
United States of AmericaThe carpet in common areas of the elevator particularly 3rd floor just too dirty. There was also signs of water leakage with damp or wet carpet.
Breakfast was great
Stayed in November 2022
Reviewed: December 8, 2022
Amy
United States of Americavalet parking charges are way too high. The Daily Grill breakfast was not good.
located inside the mall. Lobby bar was great! security was good and appreciated.
Stayed in December 2022
Reviewed: December 6, 2022
Bandar
Saudi Arabiathey charged me 9$ per package I received from Amazon, not sure why?
Clean and big rooms, great location
Stayed in December 2022
Reviewed: September 14, 2022
Antonio
United States of Americalocation
Stayed in August 2022
Reviewed: August 29, 2022
Donald
United States of AmericaLoved the large room and sectional couch😊
Stayed in August 2022
Reviewed: August 21, 2022
Margaret
United States of Americano free Wi-Fi, and tv channels were lacking.
location
Stayed in August 2022
Reviewed: August 2, 2022
Ruth
United States of AmericaStaff at the hotel was not friendly or knowledgeable and made one feel as if they were being bothered. No WIFI is unacceptable.
Daily grill was inviting, staff was friendly and knowledgeable, and food was fairly priced.
Stayed in July 2022
Reviewed: June 14, 2022
Obumneme
NigeriaThere was no complimentary breakfast at the Hotel
I liked the proximity to the Galleria Mall
Stayed in May 2022
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