5011 Westheimer, Houston, TX 77056, United States of America
#51 of 426 hotels in Houston
Guests' ChoiceBased on 271 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
8.8
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Robbie
United States of AmericaNothing
Secure
Stayed in May 2024
Reviewed: May 7, 2024
Barry
United States of AmericaNit picking but the lighting like most hotels can be dim. In order for the room to be fully illuminated required switching on all the lights such as the hallway, bed side lamps, desk lamps, standing lamps, which also made turning in for the night more of a chore. This is somewhat consistent with most hotels.
Room was located on the 16th floor. Incredibly spacious and clean. There was a full corner couch, floor to ceiling windows with a view of uptown Houston. Secure elevators that required key cards and quick service. Great location in the mall, with easy parking options.
Stayed in May 2024
Reviewed: May 2, 2024
Alejandra
BrazilNo breakfast
Best location
Stayed in April 2024
Reviewed: April 19, 2024
Fuad
JordanNo hot water for a day
Stayed in April 2024
Reviewed: April 19, 2024
Ziad
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 10, 2024
Ladi
NigeriaSome wear and tear on the chair in the room.
The LOCATION.
Stayed in April 2024
Reviewed: March 19, 2024
Leanne
United States of AmericaThe elevator sometimes took over 5 minutes
Galleria access and it was close to food court
Stayed in March 2024
Reviewed: March 4, 2024
Blanca
United States of AmericaIt’s free, but hardly any parking available in the blue garage.
Very clean
Stayed in March 2024
Reviewed: December 14, 2023
Addie
United States of Americalocation was great
Stayed in December 2023
Reviewed: November 29, 2023
Zurita
MalaysiaNothing really
Location, connection to the Mall, very tasty breakfast - what a way to start the day
Stayed in November 2023
Reviewed: November 25, 2023
Alenthia
United States of AmericaNo complaints
Everything was great
Stayed in October 2023
Reviewed: November 6, 2023
Terrilynn
United States of AmericaThe luxury and comfort of The Westin Oaks was amazing. I choose this hotel due to location and being connected to the Galleria mall. This will always be my choice of stay
Stayed in October 2023
Reviewed: November 6, 2023
Ricardo
MexicoCARPETS IN PUBLIC AREAS ARE STAINED AND UNCLEAN
Stayed in October 2023
Reviewed: October 25, 2023
Mohamed
QatarNothing
Location
Stayed in October 2023
Reviewed: October 11, 2023
Ben-hwa
United States of Americaroom service times and selection
exceptional in every way- the room, staff and location
Stayed in October 2023
Reviewed: October 7, 2023
Daniel
United States of AmericaNothing!
The room!
Stayed in September 2023
Reviewed: October 3, 2023
Yalshaheen
Saudi Arabiathe parking is shared with the Galleria Mall. in sometimes, it is difficult to find a parking. the internet was working fine in first few days then it has been disconnected. when I aksed about the reason, the staff informed me that it is free for Bonvoy members only. this was not mentined in Booking.com. anyways I am a member so once I provided them with my email the internet was activated again.
the room is good. the room is clean and the room size is very good.
Stayed in September 2023
Reviewed: September 27, 2023
Vega
PortugalPrice and facilities are in distance. I would expect modernity for that amount
Staff
Stayed in September 2023
Reviewed: September 25, 2023
Je'miere
United States of AmericaI like that it was connected to the mall so less driving.
Stayed in September 2023
Reviewed: September 17, 2023
Olayode
United KingdomBreakfast options could have more variety
Location and facilities were very good
Stayed in August 2023
Reviewed: August 31, 2023
Catina
United States of AmericaEverything was great
Very clean and great proximity to everything we needed.
Stayed in August 2023
Reviewed: August 10, 2023
Angela
United States of AmericaElevators were a little difficult and the room was a little warm
Very clean and staff was nice. It felt very safe.
Stayed in August 2023
Reviewed: August 2, 2023
Danny
United Arab Emirates-
Good quality, good service
Stayed in July 2023
Reviewed: July 16, 2023
Niurka
AngolaThe store in the hotel is too small with no much options for food.
Connection with Galileia Mall
Stayed in July 2023
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