It was pet friendly, which is fine but not when you are being woken up by a barking dog and then also in the early evening, not acceptable. Also plastic cutlery at the Stone Hus restaurant was not great.

Friendly staff, lovely grounds, nice pool, location was good for us

Stayed in August 2025

Beautiful location with many options for dining and leisure.

Stayed in July 2025

My first rooms remote didn’t work and then the ac was causing water to drop from the vents. Floors were soaked. Thankfully the front desk let us change rooms and promoted us to a nicer room

Beautiful location it literally felt like a resort

Stayed in June 2025

My husband and I came here for a staycation to get away from reality for a couple of days and it was everything we hoped for and more! The rooms were beautiful and so quiet! The bed was extremely comfortable and the shower was amazing as well. We were able to spend the day that we checked out at the pool. Bree at the pool was amazing. She was always there to help us and went out of her way. Can't wait to go back here again!

Stayed in June 2025

Nothing.

The grounds were scenic and well maintained.

Stayed in June 2025

This is a nit, but maybe the TV should allow streaming from guests’ devices, like Chromecast. There also aren’t useable outlets by the bed.

There was so much jasmine everywhere, including a jasmine arch leading into a ceremony area. It perfumes the air in a lovely way. The pool and hot tub area are fantastic. The room was perfectly comfortable with a nice balcony overlooking said jasmine arch. Very good value proposition.

Stayed in June 2025

No elevator to our 2nd floor room

So beautiful

Stayed in June 2025

Grounds, location

Stayed in May 2025

I booked this for a last minute work trip and wanted to be near the set in Woodland Hills. Most of the hotels I viewed in the area looked pretty bland but this one stood out with some lush photos and amenities. When I arrived, I wasn't sure I was at the right place because it far exceeded expectations! Beautiful, lush property - very Mediterranean feeing with a little vineyard and multiple restaurants on-site. State of the art gym overlooking a nice quiet pool. Room service was quick and delicious. Couldn't be happier I opted for Westlake Village Inn and would like to return for a leisure trip.

Stayed in April 2025

One ply toilet paper (lol).

Comfortable bed and pillows. Beautiful view

Stayed in March 2025

Nice hotel it’s not too big or impersonal

Stayed in March 2025

My fiancee and I stayed here for our wedding weekend. We were able to upgrade rooms at a reasonable rate. The upgraded room far exceeded our expectations and made for an even more surreal weekend. The staff was very accommodating and friendly. They helped with several room/gift deliveries.

Stayed in March 2025

Front desk clerk actually ignored me standing at desk until his co-worker acknowledged my presence and requested he help me. Other than one unprofessional clerk, we had a great time.

Walkable, bikeable, great pools and agardens

Stayed in February 2025

Used electric bikes but were not given instructions on use , became uncomfortable .

Great property , used workout center and pool . Used electric bikes , but were not given instructions on there use .

Stayed in February 2025

Price to expensive . None extra service included

Location. Quietness. Staff

Stayed in October 2024

Nothing.

Spacious room (suite) and bathroom, clean, light and airy interior, cozy environment. Comfortable beds. The grounds are beautiful.

Stayed in December 2024

The bed was hard as a board. Not so good for comfort.

Breakfast was fine

Stayed in December 2024

Provide 1/2 & 1/2 or coffee mate creamer rather than powder packets.

Room service breakfast was great. In room Kurig coffee is good but the powered coffee creamer was a miss

Stayed in December 2024

Our room was beautiful but a few things had us scratching our heads: The sinks were very slow draining. Only two bath towels. No towel hooks. No microwave and the world’s smallest refrigerator. Lastly, the bathroom door was huge (we had a spa suite), but opened up right in front of the free standing bathtub, which made it tricky and loud at night (door was like a barn style, heavy and loud). We did love the room overall, and we had a great balcony, with a great view.

The grounds are stunning.

Stayed in December 2024

Beautiful hotel, great customer service.

Stayed in October 2024

Nothing

Fabulous property, beautiful gardens and lovely restaurants. Great location for visiting the sights.

Stayed in September 2024

Peaceful with lovely restaurants. Great ambience.

A wonderful hotel with beautiful gardens and facilities

Stayed in September 2024

Ash trays on patio . Bathroom only had one sink

Location and clean

Stayed in September 2024

Only complaint would be the noise of guests getting ready to go to Bogies, Club Louie now but that’s about it.

Great and very relaxing place.

Stayed in June 2024