We reserved for 5 people and the 5th person was supposed to sleep on the pull out sofa. However it was not set up with linen and there was no linen to find in the condo. On the note on the fridge it said the sister lives on Maui and her business card was on the counter - but there was no business card. We called the owner and she said we have to deal with it for the night (luckily we had a sleeping bag with us) and slept straight on the mattress. She said a house keeper would bring the linen the day after (we are staying 3 nights). At 1 pm I send a message to see when the house keeper will come. No answer. An hour later we called - no answer. We texted and called again at 5 pm - no answer. So no sheet the second night neither. Another issue was that we originally booked one night (non-refundable) and wanted to add a night in each end of that booking. We tried to get the host to add the extra nights and asked if it would be cheaper. Slow response (a few months). She said in the end that booking.com would be in contact with us due to all those extra fees with 3 separate bookings vs 1 booking. We finally managed to get in contact with booking.com and they said since the host had not separated the cleaning fee, then there was no extra charges.

Beautiful ocean view where we saw a few turtles. View from living room and one bedroom too. Nicely decorated condo. Happy to have laundry facilities. Close to beaches and trails (by car). Great to have 4 beach chairs.

Stayed in June 2025

Would prefer a/c…

Superb view and amenities

Stayed in May 2025

For a price of $442 for the night, you would expect the basics to be taken care of like providing linen for all beds, communicating with your guest, and solving issues fast. Imagine checking into a luxury hotel for >$400/night and there were no sheets on the bed, and the reception says, "Unfortunately, you just have to deal with it" (which is literally what she said to us). We accepted the mistake for the first night, and expected the mistake to be remedied in the morning, but nothing happened the next day - no communication and no apology. She never contacted us again, and it took her 2 nights to remedy the situation! So, our daughter had to sleep on a mattress with no sheets for 2 of the 3 nights we were there, and we had to use our own sleeping bag (on hot nights in an apartment with no AC). We had to call Booking.com support to escalate after the first night, and then before our 3rd night, we found out that the host refused to compensate for the mistake. It felt like she was just exploiting the non-refundable booking, where guests to Hawaii have no other recourse. And her actions show that she takes no accountability for making it a nice stay for her guests. She is in Iowa and she posted a paper on the fridge that said her sister in Maui could help out if there were issues, but that apparently is just false. She must not care about bad reviews, because other people might not run into the same issue as us, so the good reviews (due to location/view) will make up for the bad reviews. Furthermore, the TV required a software update which requires the original remote to accept the update, but it was nowhere to be found. And, without the original remote to the smart TV, it also meant that we could not cast our own content onto the TV either, so we could not use our own Netflix/Disney+ accounts and enjoy a movie together as a family.

Too bad the host is non-responsive and not willing to own up to her own mistake of not providing us sheets for 2 days. The condo is cute and has great views and we enjoyed the easy access by car to Kikekili Beach, Kapalua Bay Beach and Honolua Beach, which truly was amazing snorkling spots.

Stayed in June 2025

Continued from previous review. We were not provided linen for the pull out sofa for the 5th person that we have booked for. It clearly states this is a place for 6 people and linen is included. The first day we called at arrival and the host promised to get it delivered by the house keeper for the second night. We called her, we texted her and messaged via the app. No response at all. Booking.com tried to reach her, no response. And we did not get linen for the second night. So one person had to sleep on a bare mattress with no cover. The house keeper finally came at 5.45 pm before the 3rd night and unlocked the cupboard with the sheet. Still no message from the host. Booking.com reached her and said she will not compensate for this and the house keeper came with the sheets (yes for the last night of 3). Based on this experience I will not recommend this place. You cannot trust the host. I am fine with a mistake happens, but then you try to fix it and you communicate with people and compensate for the bad experience. This did not happen with this host.

This is the second night of 3 - please read the previous review

Stayed in June 2025

The apartment is a 10/10, but the building and its neighbors are rude. We tried to go to the pool 12 minutes before it was supposed to open, and they started yelling at us. We felt controlled at all times. Smoking is not allowed in that building (I understand). Furthermore, since it's located downstairs on the street, they wouldn't let us either. So, we had to stay on the other side of the road. In short, if you want peace and quiet, this isn't the place for you. And if you're a smoker, even less so. Hawaii is very strict, but even more so in this building. Because it's legal, I gave it a good rating because the apartment is amazing, but if I had known this, I wouldn't have booked.

The appartment was amazing, good sea views, the beds were great and the owner very nice. The location was also very good. For us the appartment is 10/10.

Stayed in May 2025

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Stayed in July 2025

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Stayed in May 2025

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Stayed in March 2025