Reviews of White River Inn & Suites 3 stars

We should have known when we realized the upper latch lock on the door was missing, but we figured ok we'll deal. After about 2 hours we noticed the room was so oddly humid, you could feel it in your clothes. Finally figured out the rugs were damp to touch Asked to change rooms. The front desk was great. When we got to the new room, we realized the 1st room we had must have had something not ok happen. Only until we went to the new room we relized it was missing all art on the wall, floor lamps a dresser. I am so glad I asked to switch, but ughh very disappointing.

Needs refresher

Pillows hard & small; noisy

Location good, did not eat

Only 1 chair, odd smells

Housekeeping was nonexistent. Had to ask for clean towels. Wastebaskets not emptied. No vacuuming.

being on first floor

ants

The hotel is big and nice

The hotel is old. The rooms need to be refurbished. They now have a smell and the facilities look dated. The carpets are old. That bathrooms are old.

The location was close to an area I needed to visit. With that said, the location is next to a derelict lot. The front desk agent was helpful when she refunded my stay due to unsatisfactory room conditions. We had to go find another place to stay so my kid was safe.

Our non-smoking room reeked of cigarette and other smoke-able substances, overlayed with air freshener. We asked to be moved and the room offered was even worse. Do not stay here unless you want a second hand high from the fumes. Not as much an issue, but worth noting- this location also appears to be a long term stay/home for many displaced individuals with laundry and camp furniture visible on the patios of the newer wing.

Location is good

Sheets in the first room we got were stained and the room had a less than pleasant feel. We were moved to an”upgraded “ room. The room was nicer over all, but the sheets were stained (less tan in room one) and the rug was stained. We were offered an apology, but no discount or refund.

Staff was friendly, room was clean, pool was broken and they fixed fairly quick. Was main reason for stay, was quiet rooms

Was confused about the breakfast. Kinda wish it was buffet style but I understand there is alot of waste with that style. Was a bummer the pool was broken for half our stay but again things happen thats out of our control. Would have been nice to get a little discount due to the pool being our main reason for staying at this hotel but I didn't ask.

Location

Price, no breakfast.

Location

Older

The pool was clean and nice. Close to everything I wanted to do in town.

No breakfast. Just juice and coffee in the lobby. The room was not well kept. I liked a roach on the fridge.

Very clean, comfortable, spacious.

Nothing!

Not much

Dirty not well maintained . Reservation of 2 queen beds not honored due to bug infestation. Was put in room with 1 bed and pull out couch

The pool was nice

The room smelled weird when we went in, and the heat didn't work. When I took a shower it was squishy. It was like I was standing on a water bed. I wouldn't stay again. Almost wanted to ask for my money back...

Not much at all

Out dated. The room was half ass painted pictures missing on walls. Rug was gross couldn't take my shoe off. Paid almost 300.00 for lest the 10hour