Reviews of The Williams Inn
101 Spring Street, Williamstown, MA 01267, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThis was our third stay and we'll keep coming back. Lovely building in lovely setting-- in the middle of town, perfect for visiting the Clark museum. One of the most comfortable hotels we've stayed in, from the bed to the bathroom to the spacious lobby areas. Wonderful restaurant, The Barn, on site. The beverages station on each floor provides free still or sparkling water and high quality coffee and tea. No fake "coffee creamer"--there are various milks in the fridge.
It's expensive, though we see why, and you need to book far ahead.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe heating/AC system was very noisy ... it interupted a nights sleep ... I was told there is nothing you could do about it ... for almost $300/night ... one should be able to get a quiet nights sleep !!!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location, pretty property, spacious room and bath.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI particularly loved the beautiful grounds and friendly staff. Dinner there was also exceptional.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewSpacious bedrooms and hallway. Nice coffee and ice services on each floor. Very convenient for anyone visiting the college town or museums of the Clark institute or Mass Moca.
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThis was a return trip to this property, which we usually enjoy very much. The rooms are spacious and well appointed, and the bathrooms are beautifully designed.
We expected to be able to get into our room by 3 PM, but we’re not able to get in to the room until just after 5 PM. I immediately wrote an email to the hotel management, and now more than 24 hours later have not received a response. When we went downstairs to the restaurant for dinner, the two hostesses were away from the desk, and as they walked up to the desk, they were in a conversation. When they saw us, they stared at us blankly, and finally asked, can I help you? Why else would we be standing there except that we wanted to be seated in the restaurant? We told them that we were hotel guests, but did not have a reservation, so although the restaurant was only perhaps 10% filled, they insisted that our only options were to sit at the community table in the bar, or at the bar, or outside. We did choose to sit outside, but they did fail to tell the wait person. When we left the restaurant, we noticed that it was not even half full. This was a discouraging experience, to say the least.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewSpacious comfortable clean room. My wife was thrilled with the magnifying mirror.
Liked everything.
Thank you so much for staying with us and for the great feedback! We're happy to hear you had a comfortable stay — and thrilled that the magnifying mirror was a hit! We truly appreciate your 8 out of 10 rating. If there’s ever anything we can do to make your next visit even better, we’d love to hear from you. Looking forward to welcoming you back soon!
Thank you so much for staying with us and for the great feedback! We're happy to hear you had a comfortable stay — and thrilled that the magnifying mirror was a hit! We truly appreciate your 8 out of 10 rating. If there’s ever anything… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCurrently touring the East side of America from the UK. So far this has been the best accommodation we have stayed in. Room was spacious and clean. Staff were attentive and friendly. We particularly enjoyed spending time at the hotel bar and casual conversation with Gregg. He made us feel very welcome. We stayed at The Barn for breakfast and dinner and had a fabulous meal every time. We would love to stay again in the future.
Nothing
Thank you so much for staying with us and for the great feedback! We're happy to hear you had a comfortable stay — and thrilled that the magnifying mirror was a hit! We truly appreciate your 8 out of 10 rating. If there’s ever anything we can do to make your next visit even better, we’d love to hear from you. Looking forward to welcoming you back soon!
Thank you so much for staying with us and for the great feedback! We're happy to hear you had a comfortable stay — and thrilled that the magnifying mirror was a hit! We truly appreciate your 8 out of 10 rating. If there’s ever anything… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom is large, we'll appointed, comfortable.
The Barn Restaurant. Food is mediocre at best. Seating looks great, but too "lounge-y" too enjoy dinner. Freezing cold AC. But very good service.
Thank you for taking the time to share your experience. We're so glad to hear you enjoyed the comfort and layout of your room — and we truly appreciate your kind words about the service you received at The Barn. We’re sorry to hear the dining atmosphere and food didn’t quite meet your expectations, and we appreciate your honest feedback. It’s comments like yours that help us continue to improve, and I’ll be sure to pass this along to our restaurant team for review.
Thank you for taking the time to share your experience. We're so glad to hear you enjoyed the comfort and layout of your room — and we truly appreciate your kind words about the service you received at The Barn. We’re sorry to hear the… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWe have dear friends in Williamstown and we always stay here when we visit because it’s lovely.
It just keeps getting more and more expensive. Also, the parking lot doesn’t appear to be adequate. We had a guest for breakfast on Saturday and the brunch menu was the only thing available with no normal things like omelettes available.
Thank you so much for your continued loyalty and for choosing to stay with us whenever you’re in Williamstown — it truly means a lot to us. We appreciate your thoughtful feedback about your recent visit. We hear your concerns regarding pricing, parking, and your experience at breakfast, and we’ll be sharing your comments with our team for review. Guest feedback like yours helps us continue to improve, and we’re grateful you took the time to share it. We hope to continue welcoming you back for many more visits to come.
Thank you so much for your continued loyalty and for choosing to stay with us whenever you’re in Williamstown — it truly means a lot to us. We appreciate your thoughtful feedback about your recent visit. We hear your concerns regarding pri… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewNear Main Street with restaurants. Woods surrounding
Woods and quier
Thank you for taking the time to share your experience with us. I’m sorry to hear that your stay did not meet your expectations, and I truly appreciate your honesty. We strive to provide a welcoming and comfortable experience for all our guests, and it’s clear we fell short during your visit. If you’re willing, I would appreciate any additional feedback you might have on how we can improve. Thank you again for your input, and I hope we have the opportunity to welcome you back and provide a much better experience in the future.
Thank you for taking the time to share your experience with us. I’m sorry to hear that your stay did not meet your expectations, and I truly appreciate your honesty. We strive to provide a welcoming and comfortable experience for all our g… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewLovely, helpful staff. We’ll be back!
Parking (on a Saturday evening) was an issue but there was an overflow lot nearby.
Thank you so much for your kind words about our staff—we’re thrilled to hear you’ll be back! We appreciate your patience with the parking situation on Saturday evening and are glad the overflow lot helped. We’re always looking for ways to improve and hope your next visit is even easier. Looking forward to welcoming you again!
Thank you so much for your kind words about our staff—we’re thrilled to hear you’ll be back! We appreciate your patience with the parking situation on Saturday evening and are glad the overflow lot helped. We’re always looking for ways to i… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewStaff were exceptional; helpful, knowledgeable about the inn and the area.
Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression and were able to assist you during your stay. Providing exceptional service and local knowledge is something we take great pride in, and it’s wonderful to know that it enhanced your experience. We hope to welcome you back again soon!
Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression and were able to assist you during your stay. Providing exceptional service and local knowledge is something we take great pride in, and it’s wo… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewMajestic stone entrance, grand public spaces, modernized comfortable rooms with restaurant on site.
Thank you! We're glad you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back soon!
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewSpacious yet also comfortable
Rooms were a bit austere but comfortable. Could use a night light in the bathroom
Thank you for your feedback! We're glad you enjoyed the spaciousness and comfort of the room. We appreciate your suggestion about the bathroom night light and will definitely consider it. We hope to have the pleasure of welcoming you back soon!
Thank you for your feedback! We're glad you enjoyed the spaciousness and comfort of the room. We appreciate your suggestion about the bathroom night light and will definitely consider it. We hope to have the pleasure of welcoming you back s… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified review