Reviews of Comfort Suites 3 stars
28049 Wixom Road, Wixom, MI 48393, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBreakfast was awful. Did not stay the whole 4 days. Want my .only back
Everything
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewMorning worker very nice.
Not Clean, doors without door knobs, breakfast was awful, pool did seen to have any or minimum chlorine in it, room near pool had windows in the doors, i could see in and it was just piled full of box bags and random crap.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in May 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAwful. Dirty. No cleaning in 5 days. Unable to get clean towels. Unable to get change. Fell on uneven sidewalk.
See above
Hello Carol, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Comfort Suites, Wixom
Hello Carol, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using you… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDirty rooms, previous peoples underwear and glasses in room. Rooms smelled of smoke and must. Could not give us anymore blankets or pillows, stated they could not give us anymore than what was in our room. No towels in pool area. Shop was empty in lobby.
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Comfort Suites, Wixom
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedb… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBeds were clean and comfortable, very nice staff, location was great
Breakfast was minimal, cleanliness was 50/50, needs a bit of fixing/updating (lots of broken and torn things)
Hello Angie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Regards, Comfort Suites, Wixom
Hello Angie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providi… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe like the air conditioner in the room. The shower was clean and we like there was a mini fridge.
The pillow sheets had stains, and the milk for breakfast was spoiled.
Hello Rodriguez, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Regards, Comfort Suites, Wixom
Hello Rodriguez, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of pro… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNot a lot
Room keys didn’t work, marijuana was being smoked, the breakfast wasn’t good, the pool was cold
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Regards, Comfort Suites, Wixom
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feed… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWas cheap
Cleanliness could have been way better and the breakfast could use a lot of improvement
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Comfort Suites, Wixom
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using y… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewThe rooms were fresh and clean the breakfast waffles are always pretty good
Coffee was not impressive at all need to get better coffee
Hello Michael, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. Regards, Comfort Suites, Wixom
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewClose to convention center
Wasn't verry clean.
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Regards, Comfort Suites, Wixom
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe Location was excellent... however the deposit was scary Some of the residents were very noisy even during breakfast
The air conditioner spilled water on the floor.. The front desk Customer service representative initially told me that my name was not on his list until I bought out my Reservation personally.
Hello Rev Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Regards, Comfort Suites, Wixom
Hello Rev Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. On behalf of our entire team, we would like to apologize for failing to exceed your expectat… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewIt was quiet, quaint and easily accessible to the freeway.
A tad pricey for the app
Hello Dollen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback, Regards, Comfort Suites, Wixom
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewGood bed
Even the door to lobby from outside needs a good clean.
Hello Joy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. Regards, Comfort Suites, Wixom
Reviewed: 12 May 2025 · Stayed in May 2025
Verified revieweverything was so bad. please take them out of hotel busisness. nothing is likabele ther.
please ask what you like. nothing. so bad all over. please close down this hotel or need to sepend lot money to fix everything .
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Regards, Comfort Suites, Wixom
Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewOnly one elevator made it time consuming; ran out of most food for breakfast after only an hour serving it; sheets and towels had stains;
Hello Jedediah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Regards, Comfort Suites, Wixom
Hello Jedediah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is imp… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewVery comfortable beds and large rooms. Also the free pop and snacks
After noon. And night staff was sleeping at the counter. Told us no rooms was available for my other family members until I pulled it up on booking.com and booked it online. Was not informed about the room deposit until check in
Hello Vanessa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your feedback. Regards, Comfort Suites, Wixom
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThe facility needs some maintenance work. My room bathroom door frame came off and so was the paint in the bathroom. I asked for fresh towels that were never delivered.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe room was bug-infested and the HVAC was erratic.
Hello Steve, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the inconvenience caused during your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Regards, Comfort Suites, Wixom
Hello Steve, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the inconvenience caused during your stay. Your satisfaction is important to us as a valued … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReasonable price if the facility were clean, smelling good.and bugs removed.
The facility needs cleaning throughout. Breakfast had to be thrown out (eggs and sausage).
Hello Charles, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the inconvenience caused during your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Regards, Comfort Suites, Wixom
Hello Charles, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the inconvenience caused during your stay. Your satisfaction is important to us as a value… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThe mattress had a ton of hair under the sheet..tub was dirty and the toilet ran constantly all night. $150 deposit is crazy for a $65 room. Also I said pay at the property but it still charged my card immediately, then front desk tried to charge me again.
Hello Alecia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the inconvenience caused during your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Regards, Comfort Suites, Wixom
Hello Alecia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the inconvenience caused during your stay. Your satisfaction is important to us as a valued… Show more