Reviews of Microtel Inn and Suites - Zephyrhills 2 stars
7839 Gall Boulevard, Zephyrhills, FL 33541, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewNot much to choose from
I killed two roaches and a spider, and the toilet for it to flush You got the hole down the nozzle. And the towel was dingy. My bank card got missing...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe price
Thanks for the feedback! We're thrilled to hear that you found the price to be great. We’re always striving to offer the best value, and it’s awesome to know it made a positive impression. We hope to welcome you back soon.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff up front were very kind and courteous.
I have a seizure disorder and sleep is vital. I understand housekeeping has to do their job, but they slammed and banged so loud for hours. It startled me out of my sleep it was so bad. Even when I stepped out most days and asked if they could stop slamming it continued.
Thank you for taking the time to share your feedback. We're glad to hear that our front desk staff made a positive impression with their kindness and courtesy — we’ll be sure to pass along your kind words to them. That said, we’re truly sorry to hear about the disruption you experienced during your stay. We understand how important rest is, especially when managing a health condition, and we sincerely apologize for the excessive noise and for not meeting your request more effectively. This is not the level of care and attentiveness we strive to provide. Please know that your comments have been shared with our housekeeping team so we can take appropriate steps to improve communication and reduce unnecessary noise during guest rest hours. Your comfort and well-being are very important to us, and we hope to have the opportunity to provide a better experience in the future.
Thank you for taking the time to share your feedback. We're glad to hear that our front desk staff made a positive impression with their kindness and courtesy — we’ll be sure to pass along your kind words to them. That said, we’re trul… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat location, only 10 min from Dade city where I was visiting. Friendly staff. Coffee and tea 24/7. The pool was nice and there was a tub. Vending machines were stalked for late night snacks.
Rooms smell horrible. I’m pretty sure it’s from the AC units. There was a cockroach in the first room I got so they were very nice and put me in a second one. Both rooms on different floors had the same smell :(
Thank you for your feedback! We're glad to hear that you enjoyed our location, friendly staff, and amenities like the coffee, tea, and vending machines. It's great to know you liked the pool and the tub as well. We sincerely apologize for the issues you experienced with the room. We truly appreciate you bringing this to our attention, and we're glad we could assist you with the room change. We hope you'll consider giving us another chance in the future so we can provide a more comfortable stay.
Thank you for your feedback! We're glad to hear that you enjoyed our location, friendly staff, and amenities like the coffee, tea, and vending machines. It's great to know you liked the pool and the tub as well. We sincerely apologi… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThank you so much for your thoughtful review and the fantastic 9/10 rating! We're thrilled to hear that you had such a positive experience. Your feedback means a lot to us, and we're always looking for ways to improve and make your next visit even better.Looking forward to welcoming you back soon. Warm Regards, Microtel Inn & Suites
Thank you so much for your thoughtful review and the fantastic 9/10 rating! We're thrilled to hear that you had such a positive experience. Your feedback means a lot to us, and we're always looking for ways to improve and make y… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewCloser to slit of things
The pool didn’t stay open late late
Thank you for your feedback! We apologize for the confusion regarding our pool hours. Our regular hours are from 9 AM to 10 PM, but we’re always looking for ways to improve. We’ll definitely take your suggestion into account and see if there’s a way to extend the hours in the future. We hope to have the opportunity to welcome you back soon
Thank you for your feedback! We apologize for the confusion regarding our pool hours. Our regular hours are from 9 AM to 10 PM, but we’re always looking for ways to improve. We’ll definitely take your suggestion into account and see if ther… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe staff was very friendly and welcoming
N/A
Thank you for your kind words! We’re so glad to hear that our staff made you feel welcome during your stay. We truly believe that a friendly and helpful team makes all the difference, and we’re happy you experienced that. We hope to welcome you back soon!
Thank you for your kind words! We’re so glad to hear that our staff made you feel welcome during your stay. We truly believe that a friendly and helpful team makes all the difference, and we’re happy you experienced that. We hope to welcome… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBedding was so small for the bed was impossible to cover up and we are not huge people. Sheet and coverlet was so tight was impossible to turn over. Room doors are unusually load when closing.
Thank you for sharing your feedback. We’re sorry to hear that the bedding and door noise impacted your stay. We use queen-size bedding and mattresses to fit our rooms, and we purposely make the beds tightly due to our standards for a neat and uniform look.We also appreciate you pointing out the loud noise from the room doors. We'll have our team investigate and work on a solution to reduce the sound. Thank you again for bringing this to our attention. Your feedback helps us improve, and we hope to have the opportunity to welcome you back.
Thank you for sharing your feedback. We’re sorry to hear that the bedding and door noise impacted your stay. We use queen-size bedding and mattresses to fit our rooms, and we purposely make the beds tightly due to our standards for a neat a… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewSwimming pool closed mayor reason to rent there
Thank you for your feedback. We sincerely apologize for any inconvenience caused during your stay. The pool was temporarily closed due to severe weather conditions, including a lightning storm, which posed a safety risk. For the well-being of all our guests, the pool is closed only during such weather events and is reopened as soon as it is safe to do so. We appreciate your understanding and hope to have the opportunity to serve you again in the future under better conditions.
Thank you for your feedback. We sincerely apologize for any inconvenience caused during your stay. The pool was temporarily closed due to severe weather conditions, including a lightning storm, which posed a safety risk. For the well-being … Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewProperty is clean and quiet which it was perfect for what I’ve wanted. Everything is close by, restaurants, stores, etc
Clean and quiet
Thank you for sharing your feedback! We're glad to hear that you enjoyed the quiet, clean property and the convenience of nearby restaurants and stores. We’re truly sorry about the towel charge. We apologize for keeping the $50 deposit; we do our very best to remove any stains before we have to retain it. We appreciate your understanding and hope to welcome you back soon!
Thank you for sharing your feedback! We're glad to hear that you enjoyed the quiet, clean property and the convenience of nearby restaurants and stores. We’re truly sorry about the towel charge. We apologize for keeping the $50 deposit;… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThat it was close to stores
Everything about the people that worked there were nasty and never tried to help with anything.
We’re sorry to hear you feel that your experience with us was negative. However, we’d like to clarify a few important details for the sake of transparency. During your stay, our team made several efforts to assist you, even though we do not offer lease agreements, which you repeatedly requested. Despite our efforts to accommodate your needs, there were multiple instances where you were disrespectful to both our housekeeping and front desk staff. We also experienced ongoing challenges with payment and access to the room when services were required. Additionally, you violated our no-cooking policy proceed to get upset with us for enforcing it. While this alone would have been grounds for ending your stay, we chose to continue working with you in good faith. Unfortunately, upon your departure, the room was left in a condition that required extensive maintenance and repairs. We understand that no experience is perfect, but your 1-star rating appears to reflect not the quality of service we provided, but the challenges we faced during your stay. Our staff remained professional throughout and did their best under difficult circumstances.
We’re sorry to hear you feel that your experience with us was negative. However, we’d like to clarify a few important details for the sake of transparency. During your stay, our team made several efforts to assist you, even though we do not… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewAccess road entrance. Vision distance of cross traffic.