Pigeon Forge, 37862, United States
#250 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 34 hotel reviews
7.4Cleanliness
6.4
Comfort
7.0
Location
7.9
Facilities
6.4
Staff
7.5
Value for money
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: December 2, 2024
Jenna
United StatesMost furniture including cabinets and toilet were broken. Property was not my definition of clean at all! Also there was no blankets for the pull out bed and the one for the master was basically a throw
Location
Stayed in December 2024
Reviewed: August 28, 2024
Nancy
United StatesThe reclining loveseat was broken. The remote to the LR television never worked right. The toilet seat fell off many times. Many light bulbs were out. The door lock was difficult to engage, to unlock and to lock. As two 78 year old women, we were unable to uncover the hot tub so we couldn’t use it. The handle on the freezer was broken and the freezer was unreliable, ice would not freeze.
The AC worked well and the kitchen was well appointed. The back porch was nice, though we couldn’t find out how to turn on the lights. When contacted several times, the staff was responsive and kind.
Stayed in August 2024
Reviewed: August 5, 2024
Joy
United StatesWould have gave it a 10 but the recliner was broke along with the freezer handle. Nice cabin but needs up keep. I needed to speak to someone and was on the phone for 2 hr and 45 mins and never got anyone. Customer service definitely is 1. Mosquitoes will eat u alive ,must have repellent outside.
I loved it was a single level and close to parkway. Having laundry was great.
Stayed in August 2024
Reviewed: January 9, 2024
Jennifer
United StatesSomeone didn't clean very well. We had trash under towels and some dishes weren't clean. We spilled some water on the floor and when we went to clean it the towel was almost black from the floor. There was a broken chair that one of my children almost sat it. And the driving directions need to be more detailed. We got lost because it didn't tell us where to turn off of the main longvale rd.
Loved the sweet, little cabin. It felt very homey and had everything we needed. My husband is a double amputee, so it was very convenient to have everything accessible to him.
Stayed in January 2024
Reviewed: September 4, 2023
Allen
United StatesNo fire pit to enjoy on the ground. Rooms small and no views at all.
Property very quiet and peaceful. No views but very clean and close to everything
Stayed in September 2023
Reviewed: June 16, 2023
Brewer
United StatesThere were some roaches in the cabin not happy about that...
Stayed in June 2023
Reviewed: April 19, 2023
Stephen
United Statesdrive way
quite and very nice
Stayed in April 2023
Reviewed: July 19, 2025
David
United StatesBed mattress uncomfortable, sofa sleeper mattress very very very uncomfortable, kitchen table was broken 😔
Location OK, quite
Stayed in July 2025
Reviewed: April 14, 2025
James
United StatesMaster Mattress needs replaced
Stayed in April 2025
Reviewed: January 21, 2025
Candy
United StatesNot all jets worked on the hot tub. Needed a bit more "cooking" utendils,pots, but not bad
Perfect, little spot for our family to get away!!! Beds comfy, super sweet
Stayed in January 2025
Reviewed: December 9, 2024
Stephanie
United StatesA nicer bed, a usable kitchen table
Cabin was cute we could not use the kitchen table not one time for our anniversary because it was broke and falling apart! One chair was busted up propped against the wall when we arrived, we notified staff and got no response. It was terrible to even sleep in the bed there was sooo uncomfortable definitely will not stay there again!
Stayed in December 2024
Reviewed: June 9, 2024
Ward
United StatesDrive way was to steep and narrow
It was ok to get away
Stayed in June 2024
Reviewed: May 1, 2024
Crystal
United StatesVery dirty ...floor needed swept as soon as we got there there were numberous random leaves/hair tie/ dirt ( it was REALLY BAD and i have a 1 yr old crawling) there was food and debris in the pull out couch....food under both couches!! There was a bathing suit/panty liner stuck to the bathroom floor with pubic hairs stuck in it!!! ( that was a real kicker for the first thing we noticed walking in the bathroom).... also there was debris in the hot tub so it was clearly not drained and refilled as the listing states which isn't a huge huge deal but there was definitely sand and random things floating on top and in the bottom
Absolutely beautiful property, perfect location, great host communication
Stayed in April 2024
Reviewed: December 27, 2023
Dillow
United StatesBroken bed s
Location good what breakfast
Stayed in December 2023
Reviewed: December 14, 2023
Calhoun
USWe had a family emergency, the company wasn't able to reschedule and we only had one night.
The place was in s nice secluded location very cozy and warm. Everything was a it stayed.
Stayed in December 2023
Reviewed: August 20, 2023
Rita
United StatesI wish the hot tub had steps, would of been safer to enter and exit. The fire pit looks as if it’s not used in a while, needs some TLC. But these were minor!
It’s one level (traveling w someone with a disability), which was needed. Very comfortable & clean. Small issue was resolved immediately. The host was great!
Stayed in August 2023
Reviewed: July 22, 2023
Brown
United StatesEverything. The TV's was ridiculous, no wifi. Wasn't properly cleaned. Earrings and trash was under beds. Spiderweb throughout house in and out. There was no broom or mop. It was unsatisfieding.
Stayed in July 2023
Reviewed: January 7, 2023
Porterfield
United Stateswas not clean- we cleaned when we arrived and had a pile of dirty socks, hair and other unknowns. ice maker didn’t work, no kitchen towels, rag, or hot pads. if you plan to cook bring your own kitchen stuff- first 2 days we had to eat out due to no pans that were usable- finally went to goodwill and grabbed a few. host did drop off a flat pan eventually.
beautiful location, def needed 4 wheel drive!
Stayed in December 2022
Reviewed: December 10, 2022
Ken
United StatesBetter marked location
Location wasn't great to many unmarked driveways older couples going out a lot get confused on the return
Stayed in November 2022
Reviewed: November 21, 2022
Rebecca
United StatesThe directions to the cabin were poor. It is very difficult to find. Google maps will lead you to the mailbox, unfortunately it is nowhere near the cabin itself. Do not try to get to the cabin in the dark. A sign with the cabins name by where you need to turn would be extremely helpful.
The cabin was wonderful. It was well taken care of and had everything that we needed.
Stayed in November 2022
Reviewed: May 8, 2023
Anonymous
CanadaIt is a bit difficult to find and get up to. There needs to be better signage/address because you are driving on curvy roads uphill. The road up was a bit treacherous in spots.
The cabin was clean, cute and comfortable, with full amenities, one level with walkout to hottub. 24 customer service to call if needed, close to Pigeon Forge while living in nature.
Stayed in May 2023
Reviewed: March 6, 2023
Analeigh
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: September 24, 2024
Tammy
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: May 28, 2024
Jennette
United StatesThere are no comments available for this review
Stayed in May 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content