860 McFarland Parkway, Alpharetta, 30004, United States of America
#36 of 36 hotels in Alpharetta
Guests' ChoiceBased on 66 hotel reviews
5.1Cleanliness
6.2
Comfort
6.0
Location
7.6
Facilities
5.8
Staff
6.9
Value for money
5.9
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 25, 2024
Mueez
United States of AmericaThey charge for everything, even wifi
The checkin process was good for late checkin
Stayed in March 2024
Reviewed: December 3, 2023
Jhansi
United States of AmericaRoaches everywhere
Stayed in December 2023
Reviewed: July 9, 2023
Lonnie
United States of AmericaThe elevator had a very bad odor. Was forced to take stairs for the rest of my stay.
Stayed in July 2023
Reviewed: November 11, 2022
Lauren
United States of Americacockroaches in the bathroom and no shower curtain.
great location, pretty from the outside
Stayed in November 2022
Reviewed: September 12, 2022
Walter
United States of AmericaBed was very uncomfortable.
NA
Stayed in September 2022
Reviewed: May 30, 2022
Robert
United States of AmericaThey didn’t have breakfast. The air conditioner was not working well. It would not dehumidify the room. The sink faucet handle fell off. There were no extra garbage bags. The room had automatic lights that would turn on for some reason every morning at 4am. Even with these shortcomings I think I got a decent place to stay for the money
Stayed in May 2022
Reviewed: May 18, 2024
Ralph
MexicoThey say they will clean the room every two weeks, i have been here over one month, they have cleaned one time
Most of the staff are not polite,,, amost rule
Stayed in April 2024
Reviewed: May 8, 2024
Gerald
United States of AmericaWould not take cash deposit. I had Hip Revision surgery at a nearby Hospital. I wanted to have a good night's sleep for us before before I had hip surgery. It is almost a 2 hour drive to and from the hospital. I will not stay at any facility in the future that you own.
Price
Stayed in May 2024
Reviewed: April 12, 2024
Donald
United States of AmericaThe fact that I made mistake on my reservation automatically did refund putting no thought of me what do ever then basically gave me hard time when trying to get information on why and basically calling me a lier and telling me to cancel my reservation so that I don't pay penalties and that I had to pay for room full price and telling me not to use booking app this was very unprofessional and ruined my whole experience with this hotel
Some of the staff were very friendly and helpful and some were basically you can tell they were there just to work for a check and not really care about the customers and sometimes very rude and unprofessional
Stayed in April 2024
Reviewed: April 12, 2024
Donald
United States of AmericaThe area
Yes I made mistake on booking reservation and they simply refunded my money instead of talking with me first and I didn't have more money to pay for the reservation why they just refunded my money instead of just switching me to the other room is beyond me but I'm not happy about the un professional way they handled that
Stayed in April 2024
Reviewed: December 22, 2023
Devante
United States of AmericaBefore we even got in our room we saw roaches in the hall. The facility isn’t welcoming there’s no real lighting the hallways or dimly lit. There was dog urine in the hallway. The room smelled like animal, you have to pay for everything including extra towels. If you lock yourself out you have to wait for an attendant to open the door which you’ll be told is a minimum of 30mins to and hour. I wouldn’t recommend this hotel as one that’s promoted on the booking.com website or any third party site because offering this hotel is a disservice to anyone looking for a clean and safe place to stay.
I did not like anything about the hotel. It was a terrible experience.
Stayed in December 2023
Reviewed: October 27, 2023
Sandi
United States of AmericaCalled to check in they said 3 to 5 minutes and took 15 to 20. It was supposed to be non smoking yet when I got off elevators all you could smell was marijuana! The bedding was dirty thank Goodness I had my own! There were roaches and the floors were not clean! It was by far the worst experience ever!
Nothing!
Stayed in October 2023
Reviewed: September 17, 2023
Nikita
United States of AmericaGood location. Neat room.
Stayed in September 2023
Reviewed: August 21, 2023
Carol
United States of AmericaThe bed
Save money
Stayed in August 2023
Reviewed: May 29, 2023
Kurt
United States of AmericaThe cashier / manager was indifferent. Not very accomodating. Less than satisfactory customer service.
There was nothing that I liked
Stayed in May 2023
Reviewed: March 24, 2023
Frances
United States of AmericaThey didn't have breakfast no shower chairs for my handicap daughter who was in a wheelchair
Stayed in March 2023
Reviewed: March 19, 2023
Hari
United States of Americaeverything. elevator is not working. room is completely filled with cigarette smoke. worst experience.
Nothing
Stayed in March 2023
Reviewed: March 1, 2023
Stephon
United States of AmericaThe sheets were a little dirty with hair on them that wasn’t mine.
The staff. Very helpful.
Stayed in February 2023
Reviewed: February 21, 2023
Keyla
United States of Americacero maintenance
uncomfortable beds cero maintenance roaches in the bedroom
Stayed in December 2022
Reviewed: January 22, 2023
Maria
United States of Americaall
nothing
Stayed in December 2022
Reviewed: December 8, 2022
Chad
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 19, 2022
Kathleen
United States of AmericaThe entry cards kept getting deactivated.
The staff was amazing. From custodial to front desk. Everyone was helpful and courteous beyond measure.
Stayed in November 2022
Reviewed: July 26, 2022
Michael
United States of Americawe felt unsafe at this place.
the location
Stayed in July 2022
Reviewed: July 17, 2022
Jamel
United States of AmericaThe Roaches & Bugs
nothing
Stayed in July 2022
Showing 1 - 25
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