13689 Research Boulevard, Jollyville, TX 78750, United States
#2 of 2 hotels in Jollyville
Guests' ChoiceBased on 51 hotel reviews
5.8Cleanliness
6.0
Comfort
6.1
Location
6.6
Facilities
5.8
Staff
6.4
Value for money
6.0
Free Wifi
5.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: August 17, 2025
Maria
United StatesI only found a small elevator, which is the only quicker exit. The only other exits are the stairs, and it was up to the third floor. The mattress was making noise and the bed was moving, so I moved it to the corner, but the mattress was still making noise. The bathroom smelled of urine and there were only two large towels.
The air conditioning works very well, the refrigerator and microwave too.
Stayed in August 2025
Reviewed: July 30, 2025
Gerald
United StatesJust about everything
Very little
Stayed in July 2025
Reviewed: October 24, 2024
Yuri
BrazilDouble charge on the room - Stiller not solved between Booking.com and hotel
Stayed in October 2024
Reviewed: April 2, 2024
Mariah
United StatesI felt they could do more cleaning especially the floor and tub area
I got told I would get a refund if I checked out one night early
Stayed in March 2024
Reviewed: December 2, 2023
Akinrinlola
United StatesThere is a sign which says no pets allowed but there a lot of dogs with their owners on property. Something to consider if you are allergic or something like that.
Great hotel for budget travelers. Hotel was clean and comfortable.
Stayed in November 2023
Reviewed: August 5, 2025
Selman
United StatesDrug addicts everywhere and the toilet wouldn't flush properly!
Nothing it was all crap!
Stayed in August 2025
Reviewed: April 6, 2025
Lisa
United StatesThis place smelled like weed. From the lobby to the hallways. It looked like a crack house with different drug addicts walking in & out
Stayed in April 2025
Reviewed: April 1, 2025
Paz
United StatesI was not able to get a room, so I was charged 86$ for a room I never got to sleep in. Or even step into. They ran my card when i arrived at the hotel , & said it declined when i had money on my card AND I had paid online already. Was never able to check in. Extremely disappointed and will never go back
Stayed in March 2025
Reviewed: May 3, 2024
Michael
United StatesRoom was dirty with broken glass in the floor and the fridge had molding food in it. Bed was not clean.
Stayed in April 2024
Reviewed: April 24, 2024
Alexa
United StatesRude staff they did not care to help and basically told me they wouldn't help me or allow me the room i paid for
Nothing did get to stay there. They refused to let me check in
Stayed in April 2024
Reviewed: April 21, 2024
Jennifer
United StatesFinding tweezers in my bed. The blinds were broken. The input on the tv was not set properly. The desk manager had to come help. The baseboards were held together with rusty staples. The walls were very thin. I could hear my neighbor’s tv and it was set at a very normal volume.
Staff - the desk manager was professional, helpful, and was on top of her game.
Stayed in April 2024
Reviewed: March 18, 2024
Ms
United StatesI stayed for a week but no cleaning or change of towels happened. Only one bath soap was provided
Quiet and calm. Friendly staff. Easy access and plenty of parking spots
Stayed in March 2024
Reviewed: March 12, 2024
Saeid
United StatesSmell of week in all hallways and even the room - No breakfast - no WiFi - roaches in the room - not kitchen ware - very uncomfortable bed. Staff miscalculated my stay/payment; as result, my key did not work half way through my stay: the rude staff treating me as if it was my problem that they made mistake!
There is nothing that I'd like about this property!
Stayed in March 2024
Reviewed: March 6, 2024
Berrellesa
United StatesWouldn't accept my payment method.
Stayed in March 2024
Reviewed: March 5, 2024
Timothy
United StatesThe staff was super friendly and helpful
Stayed in March 2024
Reviewed: October 24, 2023
Armes
United StatesEverything. There was next to no products in vending machine. I watched cops shake down an employee eating a tamale.
There was no breakfast or top sheet for bed. Pretty spartan accommodations.
Stayed in October 2023
Reviewed: October 24, 2023
Ini
United StatesToo many things to start listing. Safe to say I didn’t like anything about the hotel and was a blessing in disguise, even though I had to pay way more for the Marriott Courtyard hotel close by that I eventually stayed at. I will never stay at Extended Stay or refer anyone to stay there.
I couldn’t stay there because my flight arrived at midnight and got to the hotel after 1am. Had to call for someone to come let me in and took about 45mins for the person to show. Only for the person to inform me my reservation was canceled and that he couldn’t get into the system because it was running some updates. Basically couldn’t help me at 3am in the morning. So I had to find another hotel that late.
Stayed in October 2023
Reviewed: October 16, 2023
Maria
United StatesThe manager was very disrespectful.
The regular employees have a great helpful personality.
Stayed in October 2023
Reviewed: October 6, 2023
Jennifer
United StatesThe manager called, yelling and getting mad, saying I didn't pay. After 3 nights of being there. When I pay thow booking.com.She was very un personal.
Nothing
Stayed in October 2023
Reviewed: April 25, 2023
Daniel
United StatesNo room despite confirmed reservation. No help from local hotel office, not the Booking.com customer services.
We had confirmed reservations, and we called the hotel itself to confirm late arrival. When we arrived, we learned they overbooked. No room. No help in getting alternative housing, even from the Booking.com customer services agent. We were totally abandoned.
Stayed in April 2023
Reviewed: April 21, 2023
Leamon
United StatesEverything its so bad. I had 2 roaches making love in the tub when i got there. Then the stove had roaches. I would never spend a dime here again.
The worst place i ever been to in my life. I am not picky at all. I am from the hood and i rather stay in the projects this place should be shut down.
Stayed in April 2023
Reviewed: March 29, 2023
Max
SingaporeBeing let down by the hotel and booking.com (See pictures). I arrived at my designated check in time to find a couple of notes telling me that my booking would not be honored and that I need to find somewhere else to stay.
I didn't like anything. I got to the hotel to find a note on the door telling me that my reservation would not be honored. (see pictures)
Stayed in March 2023
Reviewed: February 18, 2023
Jose
United StatesLots of cockroaches and flukes, a TV in an adjoining room on full volume all night and no one to call, no sleep through the night, no way would I come back.
Nothing
Stayed in February 2023
Reviewed: July 30, 2025
Gerald
United StatesThere are no comments available for this review
Stayed in July 2025
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