Reviews of WoodSpring Suites McKinney 2 stars
3401 North Central Expressway, McKinney, TX 75071, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNothing. It’s not worth it. The toilets clog and the showers don’t even work! The staff wasn’t even willing to come up and fix either!
The staff was incredibly MEAN. NOTHING gets done and they do not care!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe price was really good and location very convenient. I didn't know it came with a stove and refrigerator which made the stay much sweeter, especially with kids
I couldn't get the shower to come on all the way I couldn't figure it out
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe location
The decision gs barking and people standing around outside half the night. And early morning
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewI liked the amenities
Roaches ,You had to pay for everything towels and no understanding with staff very rude I was told I’ll get my choice points and didn’t I would of went elsewhere if me and my family wasn’t homeless and traveled 800 miles
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and … Show more
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewReviewed: 24 October 2024 · Stayed in September 2024
Verified reviewAwesome Staff& Accommodations! Everything was top notch!
N/A
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so mu… Show more
Reviewed: 30 September 2024 · Stayed in July 2024
Verified reviewReviewed: 23 September 2024 · Stayed in July 2024
Verified reviewClean comftable quiet
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so mu… Show more
Reviewed: 18 September 2024 · Stayed in July 2024
Verified reviewLocation was easy to get to. The staff at the front desk was so nice and helpful. Place was clean.
However, when we pulled in, we circled the building to make sure the front was the front. It didn't look like the front of a hotel. There was no soap (maybe I was supposed to know that), the blinds didn't cover the side of the window well and we were on the first floor. No ice machine. But the worst part was I could not sleep because of how bad the bed was. It was literally the worst mattress I've ever slept on. I tossed and turned all night. For that fact, I will never stay here again.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and … Show more
Reviewed: 8 September 2024 · Stayed in August 2024
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewNothing
It stunk so bad that I almost couldn’t stay in there & then our clothes smelled just like the room did. It was a non-smoking room that smelled so bad from stale smoke mixed with something else nasty.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and … Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewComfortable enough
That I had to completely check out, clear the room and check back in to stay an extra night.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and … Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in July 2024
Verified reviewBreakfast was great and the staff was extremely helpful and friendly
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in July 2024
Verified reviewVery friendly customer service. Rooms were quiet and comfortable.
The televisions are a bit outdated but adequate.
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewThere was no breakfast. The staff was friendly and very helpful 🙂.
Having a cart to put my luggage on to bring it to my room. I thought that there wasn't one but when I was washing my clothes I found out that there was one hidden on the other side of the dryers. I guess that they were for special people only.
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewWifi down at the time and really needed it for business
Reviewed: 2 August 2024 · Stayed in August 2024
Verified reviewNothing
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewNothing I didn’t like it at all the stay was very uncomfortable
Everything the property was old, cigarette burns on the counter top. The hall smelled of marijuana and I notified the front desk.
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites McKinney. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites McKinney. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We h… Show more
Reviewed: 22 July 2024 · Stayed in July 2024
Verified review