2600 Tamiami Trail East, East Naples, Naples, FL 34112, United States of America
#45 of 49 hotels in Naples
Guests' ChoiceBased on 231 hotel reviews
6.7Cleanliness
7.5
Comfort
7.3
Location
7.9
Facilities
7.1
Staff
7.7
Value for money
6.9
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Joan
United States of AmericaThe towels and washcloths were extremely thin. But they were clean. There wasn't an ice machine on the premises. The rooms above me and beside me were very noisy at all hours of the night with people tapping on the floor and hitting the walls. Since the front desk person left at 11pm, there was no one to call to handle the situations. The window shade did not shield me from the outside light at night.
The location was great and very easy to get to from almost anywhere in Naples. The entire hotel was very clean including my room. The bed was very comfortable with several pillows to use.
Stayed in April 2024
Reviewed: April 16, 2024
Mary
United States of AmericaKey card doesn't work on back door.
Location
Stayed in March 2024
Reviewed: April 9, 2024
Kim
United States of AmericaWe were on the 3rd floor, the people above us were making noise .
Convenient to the beaches, and surrounding restaurants.
Stayed in April 2024
Reviewed: April 2, 2024
Jane
United States of AmericaPeople laying on the sidewalk at back door. They need more places for guest to sit.
There was no breakfast. Bare minimum of everything
Stayed in March 2024
Reviewed: March 22, 2024
Magnolia
United States of AmericaMy workers told me they didn't get housekeeping during their multiday stays
Great location, staff is very easy to work with.
Stayed in March 2024
Reviewed: March 14, 2024
Elzbieta
United States of AmericaAll was well. Staff very friendly and helpful
Stayed in March 2024
Reviewed: February 26, 2024
Scott
United States of AmericaBed was full and said to be queen and weird design Too many long term residents making noise Shortage of towels Only change beds and clean room every 14 days
Location and price was initially attractive
Stayed in February 2024
Reviewed: February 23, 2024
Julimar
PanamaThe room and service
Stayed in February 2024
Reviewed: July 13, 2023
Athena
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 23, 2023
Ruben
United States of AmericaNo basic cooking utensils. No dishes. Only 2 towels for a 5 night stay. No room service for the entire week.
Convenient location. Staff friendly. Clean room. Kitchenette was nice. Full size fridge was a bonus! Quiet and peaceful.
Stayed in April 2023
Reviewed: March 1, 2023
Susanna
United States of AmericaNo charm and very little outdoor space to relax.
Appliances modern. Staff helpful and friendly. Relatively close to downtown Naples.
Stayed in February 2023
Reviewed: February 20, 2023
Erin
United States of AmericaNothing for the kitchenette (ie hand towels, soap) Room smelled like someone had smoked Marijuana in it yet it was a non smoking room. Beds were very hard. Spilled water on the floor from emptying my cooler and cleaned up with a bath towel and the towel was brown from the dirty floors. No ice machine in hotel. Very expensive but I guess it is because of the area.
Close to the soccer fields we were playing at.
Stayed in February 2023
Reviewed: February 13, 2023
Engelhardt
United States of AmericaNo blackout curtains. Just cheap shutters. Loud AC. Little bitty shower head to save water. Many folks seem to be living here. Neighbor was very loud. Bedside lamp didn't work.
Convenient
Stayed in February 2023
Reviewed: November 21, 2022
Greg
United States of AmericaAny Breakfast Insulation in walls. Was constantly wakened by noisy tenants on same floor and above. Can hear chairs being moved and beds moving. Shortened stay due to closing on new property. Still haven't rec'd refund on unused booking (6 days)
What breakfast ??
Stayed in November 2022
Reviewed: July 12, 2022
Carlos
United States of Americasmell on the elevator and passages
location, everything looked like brand new. I forgot few items including an Apple Watch and hotel staff called me about those items left behind…that was amazing.
Stayed in July 2022
Reviewed: July 7, 2022
Francis
United States of AmericaNo pool and missing utensils in the kitchen
The location
Stayed in July 2022
Reviewed: May 16, 2022
Kevin
United States of AmericaBed sheets had some stains.
Great staff
Stayed in May 2022
Reviewed: May 9, 2022
Donna
United States of AmericaThis is an extended “suite” hotel. But, they don’t provide any dishes, silverware or cooking utensils. I can understand why, but don’t say you offer these things without saying you have to bring your own supplies!
The staff was very nice. The room was very clean & the bed was comfortable. The room had a fridge, kitchen sink, a microwave & 2 burner electric cooktop. The room also had a desk & plenty of storage for clothing.
Stayed in May 2022
Reviewed: April 25, 2022
Karen
United States of AmericaMy daughters room did have a roach problem. Sad to say she was not happy at all. She had to change rooms on her last nite.
Jim McKinnon was very helpful and told us about places to go, etc. He seemed to really care about the property and they’ve made good changes in staff since I was there in 2021.
Stayed in March 2022
Reviewed: April 25, 2022
Brian
United States of AmericaI did not like that you could hear the noice (people moving stuff, speaking, etc.) from the room next to us.
It looked clean and the room was comfortable.
Stayed in April 2022
Reviewed: April 17, 2022
Dean
United States of Americaprice, location and safety
i felt safe and it was such a clean place
Stayed in April 2022
Reviewed: December 14, 2021
Maritza
United States of Americakey card didn’t work but staff was happy to assist
comfortable
Stayed in December 2021
Reviewed: November 29, 2021
Brandon
United States of AmericaBe advised: this property is a budget property and there are limited amenities. For starters, there is no complimentary breakfast. There is no pool. In our room, there was not even a coffee maker. And, despite having a full kitchen, there were no dishes in the room (at least not in ours). I don't know if these are provided upon request, but I was expecting just a little more in the room itself.
The hotel was comfortable and clean. It was convenient to what we needed and is only 5 to 10 minutes from downtown Naples. The price was reasonable for what you got. There was a full-size refrigerator and two burner cooktop which was nice.
Stayed in November 2021
Reviewed: November 4, 2021
Marco
PeruThere was a dog barking late night
Stayed in November 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content