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  5. Reviews of WoodSpring Suites St Louis Arnold

Reviews of WoodSpring Suites St Louis Arnold This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

888 Arnold Commons Dr, Arnold, 63010, United States of America

#5 of 5 hotels in Arnold

Guests' Choice

Review Score

Based on 195 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    7.8

  • Facilities

    6.3

  • Staff

    7.2

  • Value for money

    6.5

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 28, 2023

    3.0
    I would not stay there again.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    No coffee machine in room. No coffee in the ENTIRE Hotel! No desk lamps, only overhead lamps. Very thin walls-- I had to go out to get earplugs. The neighbor's snoring was atrocious. Although the bed was made, it wasn't made neatly. I wasn't sure if housekeeping had changed the bed or just left it as it was. I had to look to make sure the sheets were clean. Front desk was closed and locked at 8am and at 9am. No help available.

    It was availavle; near to local shopping.

    Stayed in March 2023

  • Reviewed: March 22, 2023

    2.0
    Will not stay here or recommend it to anyone!
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Stayed on 2nd floor. Hall STUNK of dogs, smelt like a kennel. Met a guy with 2 LARGE, 80 pounds plus dogs in the hall. Bed was HORRIBLE! Plenty of noise all night. Then at 5;30 AM was woke by SEVERAL big dogs barking in different rooms around me and a guy POUNDING on another persons door, yelling F... this and F.. that . He is going to pound the door down, call the police and go down and smash his windshield if he doesn't answer the door. This went on for at least 10 minutes. Needless to say it was impossible to go back to sleep.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    1.0
    we didn’t stay. the room was trash. the pictures online are deceiving.
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    everything.

    nothing, we couldn’t be in the room for more than 10 min. it smelled bad everywhere. we literally left, right after checking in and never returned. honestly we should get our money back.

    Stayed in March 2023

  • Reviewed: January 21, 2023

    1.0
    I felt very uncomfortable and disrespected
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Amber the general manger was HORRIBLE she talks to you like she's above you and better then you.She treated us very disrespectfully.. She cancelled my reservation.....

    It was clean and THAT'S ABSOLUTELY IT!!!

    Stayed in January 2023

  • Reviewed: November 19, 2022

    10
    This hotel should receive a 5 star rating
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 21 nights
    • Submitted from a mobile device

    I didnt see anything I didn't like all positive.

    I enjoyed everything in hotel and room also washers and dryers and snack machines also the manager is kind with great attitude and takes care of her building and employees are very friendly, despite all the rumors u hear about this place I would rate this an 10+ I would highly recommend this hotel to everyone, I will be back someday.

    Stayed in November 2022

  • Reviewed: September 5, 2022

    1.0
    The hotel was nasty. Our room had dead flies in the floor After being supposedly cleaned. Our room s
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was nasty. Our room had dead flies in the floor After being supposedly cleaned. Our room smelled bad of ammonia inside our room into the hall. The front lobby and hall smelled of marijuana. The beds were not clean. The floors looked like they never been mopped. There were prostitution going on outside the hotel in the parking lot. We asked for a refund and they would not refund our money. We checked in at 3 and was gone by 5. We ended up staying at a friends house that we was in town visiting. I would NOT recommend this place to my dog!!!! We had our children with us and they were terrified!! JUST DONT DO IT!!!

    The only thing we liked was the location.

    Stayed in September 2022

  • Reviewed: July 14, 2022

    1.0
    Not happy
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Car got broke into

    Front desk lady friendly to your face

    Stayed in July 2022

  • Reviewed: June 22, 2022

    1.0
    Don't rent a room here they are pregidos toward anyone that rents from them
    • Leisure trip
    • Family with young children
    • Double Room with Accessible Tub - Disability Access/Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff and oner are horrible people they kicked a young woman that was taking care of her elderly mother like they weren't people at all. I almost how they got t

    Breakfast tasted like cardboard and the location is not wear a motel should be.

    Stayed in June 2022

  • Reviewed: June 12, 2022

    8.0
    excellent
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    property was great

    good location clean and friendly

    Stayed in April 2022

  • Reviewed: May 25, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All I could smell was Marijuana

    The desk clerk was very nice

    Stayed in May 2022

  • Reviewed: April 15, 2022

    1.0
    Scary atmosphere
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived at 10pm parking lot was full of guys hanging out drinking. Front Desk was closed the man that answered the phone they had us use told me he would be down to get us a room in a little while I told him I didn't feel safe in his parking lot he came down 20 minutes later The room was clean but for a 100.00 I would think it would have at least a queen bed but no only a full size

    Was no breakfast

    Stayed in April 2022

  • Reviewed: April 10, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was supposed to be non smoking,but smelled very bad on cigarettes. the room was very cold, uncomfortable, the bed and pillows very uncomfortable. Close to the highway ,a lot of noise coming from outside You are allowed to bring pets inside which sometimes make noise(bark) Not good place to stay if you need rest.

    Nothing

    Stayed in April 2022

  • Reviewed: December 15, 2021

    10
    I would definitely recommend staying here! staff is very professional and nice!
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    very clean environment

    Stayed in December 2021

  • Reviewed: December 7, 2021

    3.0
    Not ADA Compliant
    • Business trip
    • Family with young children
    • Double Room with Accessible Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was definitely not ADA Compliant. People with disabilities can not climb in and over a tub that is over 24 in high. Tried to go back to front desk on arrival and leaving but was closed. Very disappointing

    It was clean but the cleaning chemicals were over powering and nauseous.

    Stayed in December 2021

  • Reviewed: October 23, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Looked worse than a college dorm room.

    Absolutely nothing.

    Stayed in October 2021

  • Reviewed: October 22, 2021

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was escorted with armed security guards While checking in to hotel staff would not open up the window while checking us in. They literally were hidden behind a bullet proof screen. I was very uncomfortable and in fear for my safety

    Nothing - I was scared and ended up leaving and traveling to another hotel.

    Stayed in September 2021

  • Reviewed: October 22, 2021

    1.0
    WOULD NOT recommend
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is NO lobby, BOTH employee were out back smoking when we arrived and had to wait for 10 minutes before waited on. They didn't have our rooms correct and had to make changes last minute. They didn't give us rooms for the amount we were quoted on booking! One room was charged 20 more. We booked a room with fold out couch, they didn't have pillows for the person to use who was sleeping on the couch, which was my 10 year old daughter. The remote to the tv didn't work AND the room was no where near worth $100!!!! The bed set really high off the floor, the mattress was hard, and moved every time you rolled over. The frame made lots of weird sounds as you set on it. They had apparently taken down all the pictures off the walls and had just spackled over the wholes.

    It was at the back corner of a little shopping center.

    Stayed in October 2021

  • Reviewed: October 10, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    You had to go and buy everything you needed no coffee for the guest not shampoo just had nothing

    Nothing about this motel very bad place will never stay here again

    Stayed in October 2021

  • Reviewed: October 4, 2021

    1.0
    Don't stay here
    • Leisure trip
    • Solo traveler
    • Double Room with Accessible Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was like a hard floor, sticky floors didnt take my socks off. Tub was nasty dirty. I will not recommend this place or book it again. NO ICE MACHINE

    What breakfast nothings was served for breakfast

    Stayed in October 2021

  • Reviewed: August 8, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were horrible!! 2 pillows only. No shampoo and only one small bar of soap.

    I breakfast

    Stayed in August 2021

  • Reviewed: August 3, 2021

    1.0
    Mold!
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    MOLD! I had to bleach Everything floor (laminate flooring) cabinets, bathroom, sinks, toilet, toilet seat was broken, and fridge. This place was gross. The only reason we didn’t leave right away is we had two dogs and it was hard to find a place that would let us have our dogs. People LIVE there like they get mail there. It has an Oder, I’m hope from so many different people cooking. Elevator very old and slow. We had a reservation for 7 days we left on day 3 after seeing 2 young men using drugs like sitting outside on rock as chairs stick a needle in the arm. We left as soon as I could find something else. I seen the cleaning lady using someone’s perfume, she also only charged out the sheets. She was in and out of the room in 5 minutes. It took her longer to use the persons perfume. When checking out the guys says ok you can go. I asked for a receipt as you have to prepay. This frustrated him. When I told him that the room was moldy and I had to clean it, his response was “yeah ZI will let them know” he then rolled his eyes.

    The staff with the exception of one man was nice.

    Stayed in August 2021

  • Reviewed: August 2, 2021

    3.0
    Disappointing.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We drove around the building trying to figure out where the entrance was. It was NOT obvious. One of our rooms smelled very musty and moldy.

    There was no breakfast !

    Stayed in August 2021

  • Reviewed: July 17, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had a smoke free room but there were cigarette butts on the refrigerator and the room smelled of smoke. The bathroom door had a dent in it and the the beds felt like cots not very comfortable.

    I liked that the floor was wood/ laminate

    Stayed in July 2021

  • Reviewed: July 17, 2021

    2.0
    Don’t stay here
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rude and no water in sink and no shower curtain

    I fell asleep is about it.

    Stayed in July 2021

  • Reviewed: July 11, 2021

    10
    Charlotte & Mom's hardest trip sooooooooo FAR!!!!😐✌️🐾🦋
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The convenience to hwys., Multiple stores & restaurants in shopping square!!! Make SURE u hit Apple Bees for Pasta Con Broccoli!!! Little pricey BUT worth IT!!! 😋Full size grocery store in plaza as well.Deirbergs. Dollar Tree,Lowes, & many , MANY MORE to choose from!!! Thank you!!!✌️🐾🦋❤️

    See up above!!! Awesome Staffing!!! People who stayed or were living THERE out of THIS world Freindly!!! They ALL LOVED my Charlotte!! Loved her dress's especially!!!😁 ✌️🐾🦋

    Stayed in June 2021

Showing 76 - 100

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