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  5. Reviews of WoodSpring Suites St Louis St Charles

Reviews of WoodSpring Suites St Louis St Charles This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2100 Old Hwy 94 S, St. Charles, 63303, United States

#22 of 25 hotels in St. Charles

Guests' Choice

Review Score

Based on 151 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    7.3

  • Facilities

    6.6

  • Staff

    6.4

  • Value for money

    6.5

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2025

    6.0
    It was convenient, but I probably wouldn’t stay again.
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The was no in room or lobby coffee available.

    The parking lot was very easy to get in & out of with a travel trailer. It was within walking distance of food establishments.

    Stayed in June 2025

  • Reviewed: June 9, 2025

    5.0
    Fair
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very damp, and it stank really bad. You could feel the moisture in the room when you walk in, but I had no other option at the time

    Location to soccer fields that kids were playing tournaments. Staff accommodated us with late check-in at 11 pm

    Stayed in June 2025

  • Reviewed: May 30, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Manager attitude to me. My Expedia price was not giving to me because it was a extended days.???.

    Housekeeping

    Stayed in April 2025

  • Reviewed: May 11, 2025

    5.0
    Clean, decently priced. Very loud from road traffic
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud

    Clean

    Stayed in May 2025

  • Reviewed: December 30, 2024

    7.0
    Cheap, no frills place to sleep.
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Microwave didn’t work and no kitchenware

    Cheap and no frills room. Cleaner and better than expected.

    Stayed in December 2024

  • Reviewed: June 16, 2024

    5.0
    I will not
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Have to pay for towel service

    There was no breakfast provided. When I booked the room, I did not know it was an extended facility

    Stayed in June 2024

  • Reviewed: May 23, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Had to pay $100 cash deposit. They said they could not reverse credit card charges. But they were able to reverse the pre-authorization on the credit card used to book the reservation. Never have had to pay a cash deposit at a hotel.

    Good location for bikers riding the Katy trail. Good value

    Stayed in May 2024

  • Reviewed: April 20, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The Manager and day Stuff were very rude

    My room and the young lady Sharon that checked us in

    Stayed in April 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Family with young children
    • Double Room with Roll In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had a full size mattress on a queen frame. They said they didn't have any mattresses to replace it. Headboard fell off wall. And Marijuana may be legal but state law says in the privacy of your own home, not for me to smell it inside and out of the facility.

    Staff extremely nice

    Stayed in March 2024

  • Reviewed: March 19, 2024

    5.0
    It was ok but probably won't stay again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Everywhere inside and outside of the hotel the smell of marijuana was very strong. Having to put down a cash deposit, was not convenient. The office closed early and did not reopen until later in the morning, so if you needed to check out early you were kind of screwed to get your cash deposit back. The phone in the room did not work. And they need to put slip guards in the bathtubs as when the tub got wet it became very slick and would be very dangerous for someone older.

    Stayed in March 2024

  • Reviewed: January 29, 2024

    5.0
    my stay as well as my buddies and his wife SUCKED ASS,FEEL VIOLATED NEED LEGAL INPUT
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff,no amenities at all no coffee in rooms or lobby No ice,no extra towels no one at desk

    They charge $100 cash deposit but nobody told me about! They did a pre-authorization on my Visa card returned it then charged me for the room before I ever got there! They kept my hundred dollar cash deposit until 9:00 this morning even though I told them I would be ready to go at 6:30 or 7:00 this morning that would be when I would be leaving It was like I was held hostage for my 100$ to be returned and on top if it all that was my extra spending money for my trip I know for a fact that deposit could have been put on my card They have my cash and other customers cash as well to take and do god knows what with it. That has to be illegal

    Stayed in January 2024

  • Reviewed: December 21, 2023

    7.0
    Overall I enjoyed my stay, the room met my expectations.
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet was leaking so it refilled every 1 minute or so causing a noise. I closed the bathroom door in hopes to muffle the sound and that did help a little but at night it was still loud enough to hear. There was a smoker next door and their cigarette smells came through my room pretty strong making me cough and made my room smell bad. A few little irritants like that can make the whole stay uncomfortable and unpleasant but I kept my perspective on I just needed a get away so I tried not to focus on the few negative things.

    I liked how quiet and clean my room was. It was easy to acces. Staff was readily available. The room had everything I needed for a short stay away from home. The bed was clean. It was like home away from home. It was cozy and intimate space. I made the best of it and utilized everything the room had to offer.

    Stayed in December 2023

  • Reviewed: August 26, 2023

    7.0
    Just a different type of experience and the phone wasn’t working
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    It has a full kitchen but you have to buy or have your own utensils and you have to pay extra for daily change of towels

    Location and price

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Will avoid this property for future trips.
    • Leisure trip
    • Couple
    • Double Room with Accessible Tub - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    People we’re hanging out in front of the hotel smoking and just visiting most of the day. We assumed they must be residents rather than just overnight guests. The first floor area by the elevator smelled of marijuana every day we were there.

    Location was close to the Park holding the softball tournament.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    5.0
    Woodspring Suites
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    The beds were incredibly uncomfortable all you felt is springs was glad to be back home in our own bed for sure.Wasnt the cleanest, but it wasnt horrible either. Also they had a lady filling in from a different location while we were there and she had a horrible customer service skills. But as i said the other staff was gracious and welcoming.

    We enjoyed the location of hotel and that it was pet friendly.Angela and a couple other office people were awesome with their customer service. We liked that the rooms had a small kitchen with full size fridge.We would stay again if owners would do a little remodeling.We brought our own air mattress for our daughter we had only 2 beds in our room and 2 teenagers, a boy and a girl.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Location

    Stayed in April 2023

  • Reviewed: June 5, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The bed, 🪳.

    The price

    Stayed in June 2023

  • Reviewed: May 29, 2023

    5.0
    Fair
    • Business trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I didn't like how when booking it had an option for a special request, so we asked to check in early and then it asked what time we think we will be there needless to say that was a lie.

    Stayed in May 2023

  • Reviewed: March 15, 2023

    6.0
    Meh
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Fairly reasonable for a reasonable price. It is extended stay therefore there are a lot of families with children are living there for long-term.

    Fairly reasonable for a reasonable price. It is extended stay therefore there are a lot of families with children are living there for long-term.

    Stayed in March 2023

  • Reviewed: September 1, 2025

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in policy is wired. They don’t allow to check in after 12 am on the day of reservation and won’t refund you the amount if there are any issues in getting to the hotel.

    Rooms are neat and clean.

    Stayed in August 2025

  • Reviewed: August 26, 2025

    10
    It's a really nice stay- home away from home.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    I wish they had breakfast and a gym.

    Modern look and feel with full functionality. Staff attends politely to needs and request within their program offerings. They understand changing schedules and will coordinate late check in and early checkout . They make cleaning and kitchen supplies available .

    Stayed in August 2025

  • Reviewed: July 18, 2025

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Gave me the wrong room i requested, staff was uninviting and charged me more than i agreed to

    Close to family

    Stayed in July 2025

  • Reviewed: July 14, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    N/A

    Polite response

    Stayed in July 2025

  • Reviewed: July 8, 2025

    2.0
    Very Poor
    • Business trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Unclean very bad mattres

    Price

    Stayed in July 2025

Showing 1 - 25

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