Reviews of Wyndham Grand Jupiter at Harbourside Place 4 stars
122 Soundings Avenue, Jupiter, FL 33477, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe property is beautiful and very clean. The staff was amazing! I loved that everything is walking distance from the hotel or a short drive to the beach and other activities.
We loved everything
Dear Kenneth, We are thrilled to hear that our guests would choose to stay with us again! Thank you for sharing your review with us and with other potential guests. It’s wonderful to know that you found our accommodations fresh, our staff welcoming, and that you enjoyed our fun, central location. We loved hosting you and eagerly await your return. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Kenneth, We are thrilled to hear that our guests would choose to stay with us again! Thank you for sharing your review with us and with other potential guests. It’s wonderful to know that you found our accommodations fresh, our staff … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe loved the location. It's close to our dive boat docks and steps to amazing restaurants. The covered garage was great, but $20.00 self parking and $28.00 for valet. The employees were very friendly. The water and sunset views from our wrap around balcony were superior.
The ice machine didn't work on the 4th floor, and they did an emergency evacuation at 5 AM Saturday morning with no explanation of why. Our key fab did not always work at the pool and garage
Dear Donna, On behalf of our entire team, I would like to thank you for your sincere review. It's lovely to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we appreciate that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Donna, On behalf of our entire team, I would like to thank you for your sincere review. It's lovely to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we appreciate that you took the time … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewwe had everything to do within walking/boating distance
could have used more staff at the lobby bar/breakfast bar
Dear Anonymous, Thank you for staying with us! It is great to know that our location was a major factor in the enjoyment of your stay. Your honest feedback on areas in which we can improve is welcomed and fosters change for future stays. We appreciate your business and the fact that you took the time to share your thoughts. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Anonymous, Thank you for staying with us! It is great to know that our location was a major factor in the enjoyment of your stay. Your honest feedback on areas in which we can improve is welcomed and fosters change for future stays. We… Show more
Reviewed: 8 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewHousekeeper stole cash from our belongings, hotel management team does not care.
Dear Kristina, We take great pride in the integrity of our team and the high standards we uphold. Our loyal guests know us for our commitment to honesty and accountability. That said, we are truly sorry for your disappointment and take your concerns seriously. We appreciate your feedback and have reached out directly to discuss your experience further. Sincerely, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Kristina, We take great pride in the integrity of our team and the high standards we uphold. Our loyal guests know us for our commitment to honesty and accountability. That said, we are truly sorry for your disappointment and take you… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGreat pool overlooking waterway
Nothing
Dear Henerson, Thank you for your wonderful review! I’m delighted to hear you enjoyed the comfortable accommodations and pool. I’ll be sure to pass your kind words along to the team, and we’d love to host you again soon. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Henerson, Thank you for your wonderful review! I’m delighted to hear you enjoyed the comfortable accommodations and pool. I’ll be sure to pass your kind words along to the team, and we’d love to host you again soon. Best, Your Guest … Show more
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewJason in Valet, and Lesly in the cafe were fantastic ~ really made my stay!!
Dear Jbs, We’re delighted to hear that you enjoyed your stay with us! Your kind words mean so much to our team, who work hard every day to create memorable experiences for our guests. Thank you for taking the time to share your thoughts, and we hope to welcome you back soon! Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Jbs, We’re delighted to hear that you enjoyed your stay with us! Your kind words mean so much to our team, who work hard every day to create memorable experiences for our guests. Thank you for taking the time to share your thoughts, a… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewEverything we needed was right there.
Wish more of the store around it were in business.
Dear Jodi, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Jupiter. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Jodi, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Jupiter. Best, Your Gu… Show more
Reviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe hotel was absolutely beautiful as well as the surrounding area. The staff and amenities were top notch. Everything was exceptionally clean! Definitely one of my favorite hotels I have ever stayed at.
There was not one thing I did not like about this hotel.
Dear Michael, It brings us immense joy to read your review, which encapsulates the exceptional experience we strive to offer all our guests. Your feedback will be shared with our dedicated team, inspiring and motivating them to continue delivering outstanding service. We are truly grateful for your stay and for taking the time to share your heartwarming review with us. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Michael, It brings us immense joy to read your review, which encapsulates the exceptional experience we strive to offer all our guests. Your feedback will be shared with our dedicated team, inspiring and motivating them to continue del… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewWe loved everything about the property!! The staff was so friendly, hotel and rooms were clean and the pool and pool bar were great!
Dear Jill, Thank you for the wonderful review! Our top priority is to ensure that every guest feels comfortable and well cared for, and it seems we succeeded during your stay. Your kind words motivate us to continue striving for excellence, and we look forward to welcoming you back soon! Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Jill, Thank you for the wonderful review! Our top priority is to ensure that every guest feels comfortable and well cared for, and it seems we succeeded during your stay. Your kind words motivate us to continue striving for excellence,… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewClose proximity to shops and dining.
I travel here often and this trip was the worst I’ve experienced. Our room keys kept getting deactivated so we couldn’t get in or out of the parking garage, the bathroom door kept getting jammed stuck, which is a HUGE fire hazard, not to mention my daughter getting stuck for almost 45 minutes before we plowed down the door, room service was a complete jerk, and I kept getting continual calls from the front desk about my card on file for “incidentals” every single day, multiple times a day when the hotel already pre authorized the total. We kept having to request for cleaners and extra towels. They made a big deal about our service dog which we ended up boarding locally for the week, even after the first night we had boarded her at a pet resort. Not sure I’ll ever visit here again!
Dear Desiree, m so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service, so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management, I apologize. Sincerely, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Desiree, m so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service,… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewLocation
Found dirty, soiled sheets on arrival. Room not serviced following day.
Dear Lawson, We are happy to hear that you are a return guest and the hotel's location is ideal for your travel needs. I am sorry that other aspects of your stay, mainly the cleanliness of your room, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Lawson, We are happy to hear that you are a return guest and the hotel's location is ideal for your travel needs. I am sorry that other aspects of your stay, mainly the cleanliness of your room, didn't measure up. Thank you for… Show more
Reviewed: 2 April 2025 · Stayed in January 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewBeautiful lobby. Pool bar. Pool.
Expensive parking Pool bar not open one day
Dear Helton, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, including areas for improvement, as they help us to serve our guests better. We look forward to hosting you again. Best, Your Guest Experience Team at Wyndham Grand Jupiter
Dear Helton, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, including areas for improvement, … Show more