We asked for room service and they told us 160$ for room service. This is not a hotel if you have to pay again for room service.

Location was excellent The room view was spectacular We got the room neat and clean

Stayed in August 2025

Didn't have soap in the shower, the bathtub did not hold water to use the whirlpool, the heater in room never really got warm, didn't have hand lotion in the bathroom.

Location was great.

Stayed in March 2025

One light in living room was not working

The rooms were spacious and comfortable for the two of us. Views of Newport harbor were just stunning. Location was great for walking to shops and restaurants.

Stayed in March 2025

just the refrigerator was kind of loud

Great location and comfortable space to relax.

Stayed in February 2025

Great location and room with excellent facilities.

Stayed in January 2025

There were some mechanical issues such as the vent in the bedroom, which would be the only source of heat or A/C, was not working and could not be fixed while we were staying in the room due to the access point for the issue. We had asked about switching rooms and were told it was not necessary. The bedroom was very warm and stuffy due to no air circulation or ventilation which made for a few rough nights of sleep. Maintenance did bring us a fan which only circulated the warm stuffy air but the gesture was appreciated since they were short staffed. I would have really appreciated the opportunity to switch rooms or even offered any sort of compensation but it did not seem to be a big deal to the other staff members.

The resort included so many different activities and amenities that our children were entertained to the point that they did not want to leave and explore the area. Not only was there so much for the kids to do but also for adults! The movie theater was great and played family movies during the day and an adult movie in the evening. There is a game room with arcade games as well as a pool table and an activity room that hosts sip and paint nights as well as painting for children. The grounds were incredible with a nightly fire-pit, many grills, and a few swings to just sit back and relax on. I can’t speak for all of the rooms but the building we were staying in boated gorgeous ocean views.

Stayed in January 2025

Best location and beautiful views

Stayed in December 2024

Nothing

Clean . Had everything we needed .

Stayed in December 2024

Very comfortable suite with all the amenities you need. The location was an easy walk to restaurants and shopping. Easy to find parking on the premises (we stayed there in early November). Totally recommend.

Stayed in November 2024

Noise from hallway and adjoining rooms heard through walls. Parking was limited.

The view was great! Bed was comfortable

Stayed in November 2024

Carpets were dated and faded in the hallways, and we couldn’t use the pool because it was under construction.

The view! Drinks at 4p. Nice check in staff

Stayed in June 2024

The pools and jacuzzi was closed

Stayed in April 2024

My two main gripes were: 1. Half of the room felt a bit dark, as it was far from the window. There were lights available but they did not illuminate enough. 2. The wifi was pretty bad. When it connected it worked fine, but it would often disconnect without any reason.

Location was absolutely fantastic. Staff was friendly and helpful. The room was spacious and clean. The bed was comfortable, and the bathroom was accomodating.

Stayed in April 2024

Trying to get a hold of someone at the front desk took awhile. I tried to ask for a late checkout on Sunday and no one answered the phones when I called three times. I followed up with a text to the number provided for reception and it took almost an hour for a response.

The rooms were modern, clean, and spacious. The location couldn't be beat.

Stayed in March 2024

The location was inconvenient, as all of the facilities were located in the building across the street. Also, we wanted to try to watch the sunrise from the rooftop, but the hours that it was open, did not include sunrise hour. After we checked out, I was charged four times for the same amount. When call to try to straighten it out, I had to speak to multiple people, and was basically told we made a mistake, sorry. Very disappointing. We will not stay there again.

The view was really pretty. the bed was really comfortable. The kitchen was well appropriated. The toiletries were high-end.

Stayed in April 2024

The pool was in a separate building and the floor was rubbing off in the pool area so it was a little painful and rocky without shoes on but overall not terrible.

The property was in a fantastic location, we were able to walk to all of the shopping and sights we wanted to see. The room had a beautiful view and was very nicely clean and maintained.

Stayed in February 2024

It’s in a perfect location. It’s clean and beautiful.

Stayed in January 2024

Excellent location Very Clean Very welcoming Staff

Stayed in January 2024

parking

activities

Stayed in January 2024

Location on the wharf and water. Comfortable suite

Stayed in October 2023

Cold and windy weather.

Room location with a nice view.

Stayed in November 2023

The pillows and bed was uncomfortable. The water smelled like sewage coming from the sinks and the carpet in the room was dirty

The location was great. Right on the water, great views. Also very close to all shops/restaurants and easy to walk around everywhere from.

Stayed in October 2023

Musty smell when AC/heating unit running. Hard to figure out how to open the window and it opens just a couple of inches. Little challenging to locate checkin, across and down the street on Washington st along the water

Luxurious little suite with large bathroom and everything sparkling clean. Very comfortable bed and bedding and nice furniture in living. Tiny kitchenette well stocked with dishes, pots, coffee maker and microwave. Overall all a very comfortable stay

Stayed in October 2023

Room wasnt ready til almost 4:30. I would also like to suggest a shuttle van service too. For those of us who have trouble walking or family members who can't walk distances, and dont want to have to pay for parking downtown, a shuttle would be a great help.

I loved the harbor view and the room was very comfortable. Receptionist was very friendly.

Stayed in July 2023