The bathroom door was a sliding one with a curtain so it didn’t offer much privacy and didn’t close all the way. Also the parking option was valet and got quite expensive. I know that’s to be expected in Boston but would have been nice to have a better deal included.

Location is great to explore the Seaport area which has a lot of food and drink options. The room was small but bed was very comfortable with a nice view of the city.

Stayed in December 2023

Had to return to reception three times during our initial check in as there was a problem with our room's card scanner. It was solved by putting us in a different room.. after half an hour of having us take the elevator up and down... No minibar, room service only through the restaurants within the place instead of the front desk, wherein the meals offered are weirdly "quirky" instead of just kept simple. The rest of the options just consist of booze. The room itself was clean-ish. No major stains but small ones on one of the pillows, and on our mattress. The door to the toilet also didn't seal properly letting a nice faint odor of the previous person's business waft through the room.

The bed was comfortable, amenities were modern. Nice shower. Over all a very cozy vibe inside the room.

Stayed in December 2023

When I checked in there was an immediate up charge of $200 for $100 a day in any possible extra charges I could incur. There was no mention of this when I booked and pre paid on 12/8 for my 2-day stay over Christmas. I could not check in unless I did this extortion with you desk clerk, it's childish BS. If I would have had any charges I would pay for them at check out, how normal business would be conducted. Also the $55 valet fee per day is price gauging. Because of this I will not be staying with you again, RIDICULOUS!

Ease of getting to the location in Boston...

Stayed in December 2023

Quite an experience. Lovely ambiance. Very friendly and helpful staff.

Stayed in December 2023

The room cleaning was very hit and miss despite tips being left for cleaning everybdsy. On arrival there was a previous guests dirty underwear in one of our drawers. The room got a quick clean most days but it certainly wasn't thorough. Admittedly I must point out we did not raise this issue with the front desk. We just dealt with it ourselves.

The room while compact made exceptional use of the space. The location was quiet safe and extremely beautiful to walk around, however, it was a bit out of the centre of Boston. Not necessarily ideal for people on their first visit and looking to see the likes of Boston Common and the Freedom trail. While it can be reached on foot it is a decent walk. That being said there are many other things to do in the Seaport area and we would not discourage people from staying here.

Stayed in November 2023

The Restaurants were under satffed and very busy. The staff was friendly but made mistakes with the bill. so e careful and check your reciept.

convient location and clean . Great valet service.

Stayed in December 2023

no coffee

The room with the bunk beds was great loved the lighting.

Stayed in December 2023

The hotel was clean and the rooms are quite innovative and interesting

The position was optimal and not noisy at all

Stayed in December 2023

Location

Stayed in December 2023

Very small hostel-type rooms with fold out beds, no refrigerator or microwave. Should be a complimentary breakfast for the price of a stay!

Very clean and modern venue. Great location for the seaport area.

Stayed in December 2023

Clean ,close to shopping

Stayed in December 2023

During the entire stay (5 days) there was NO room cleaning!!

Stayed in December 2023

I did not like the size of the room. The rooms looked bigger in photos. They were so tiny.

I liked everything except for the room. The gym was also amazing I did use it one night. Lastly, the bed was very comfy.

Stayed in October 2023

The rate of the room

The reclining bed

Stayed in December 2023

I stayed at this hotel for a conference about a week. For a single person, the size of the room is ok, but for a couple it will be small (would not worth the money). Water leaks from the bathroom door, which is something you wouldn't expect from a 4* hotel.

Close to both convention center and downtown. Staff was helpful. Both check-in and check-out can be done contactless, but there is staff avaliable to help.

Stayed in December 2023

Room was good for me on my own, but might be too small for 2 people if you both bring bigger suitcases.

Hotel was clean, easy self check in and check out, good wifi and you could stream from your own device to the tv easily! Perfect for a few days of relaxing. Also next to the silverline stop to the airport, so that makes coming there after a long intercontinental flight perfect!

Stayed in October 2023

Uncomfortable beds and loud heating/air conditioning

Great location very easily accessible from the airport and lots of restaurants and shops right next to the hotel. Rooms were cosy but the perfect size for a small break and the rainfall showers were amazing. Rooms were very clean.

Stayed in November 2023

Location is right next to a nightlife spot so you may hear city noise if that window is open - recommend earplugs. Not a ton of bathroom counter space for toiletries.

Room was cozy, bathroom very clean and has a nice towel warmer. Euro style opening window for fresh air was a first, big bonus. Also liked how the bed becomes a couch-real space saver. You can also control the color of the led lights which is futuristic.

Stayed in November 2023

Noise the heating system made. Noisy guests on the last day in the corridor outside my room. Perhaps a few discrete signs reminding guests to be courteous of others who might be sleeping, might be a good idea. The rainfall head shower didn't really function, although I didn't need it to be honest. The handheld/cradled shower was good enough.

Friendly, accommodating staff Free coffee early in the morning Big lifts... or elevators as they call them. No sense of claustrophobia. Heating system that warmed the room quickly. Good location in an area I felt totally safe in, even to get some shots of the sunrise from Fan Pier close by. Access to various stores to purchase sundries. Close to the public transportation network for sightseeing. Spacious room as a single traveller. (I thought the folding bed was quite an innovative novelty.) Free WiFi, which functioned well. The gym! LOVED the gym.

Stayed in November 2023

I moved from a room that had a noisy pump to another room that faced the main road. Liable to lots of noise especially late at night and into the early hours

Room was clen

Stayed in November 2023

Excellent customer service!

Stayed in November 2023

The room Size

This place is very clean

Stayed in September 2023

The Chromecast didn't work, an Engineer was dispatched but never arrived. Never got the Chrome cast to work so we had to watch cable

I liked the location and LED color schemes

Stayed in November 2023

not applicable

Staff are very friendly.

Stayed in November 2023

I’m old fashioned and like a lot of staff so o don’t like self service. so I just choose to go to live person. also shower door leaks a little.

easy process clean friendly

Stayed in November 2023