Very clean and up to date. Staff was amazing. Pool and restaurant were top notch. And the shuttle was a great addition to the stay

Stayed in August 2025

Great stay. Location was perfect.

Stayed in July 2025

The hallways smelled a bit dingy, but not our room. Very clean. :)

Loved the pool area and the snacks every afternoon! The decor is also a very bohemian cool vibe.

Stayed in June 2025

Nothing

Service was excellent!

Stayed in June 2025

The staff was very friendly and caring. Our rooms were extremely clean and comfortable. We had dinner one evening and breakfast one morning at the restaurant and the food was delicious and the service was great. We loved the evening room turndown service. We have not stayed at a boutique hotel before, and we would definitely stay here again.

Stayed in June 2025

The cost for overnight parking was a bit pricey. But the hotel is located in a great area, so you can walk or use a ride share service to get around.

The staff was very friendly and helpful. I loved the design of the hotel and it was very clean. We did not have a car so I appreciated the availability of having the hotel shuttle for a three mile radius trip at the hotel. The pool area was always clean and very relaxing.

Stayed in June 2025

Nothing could not fault.

Beautiful large rooms, serviced daily. Turn down service. Helpful staff. Amazing pool area. Great gym. Central location

Stayed in June 2025

Location. Vibrant atmosphere yet quiet. Nice spa and restaurant. Relaxing and fun pool area. Private bar and snacks.

Stayed in June 2025

This hotel is a must if visiting Austin. It was very central, beds were extremely comfortable & staff were amazing.

Stayed in May 2025

Housekeeping didn’t come back to refresh our room on the second night after we asked for 5 minutes to get ready and leave. Poolside staff were ok but would have been helpful to come out and ask if we wanted drinks rather than going through to the bar with wet swimwear.

Excellent location, great room and hotel had excellent facilities. The pool area was lovely, spa was one of the best we’ve ever been to and the butler’s pantry was the cherry on top. Shoutout to all the valets! The shuttle was incredibly helpful during our stay. Would definitely recommend this hotel to anyone looking to feel taken care of.

Stayed in May 2025

The staff was amazing. Always helpful and friendly. Super respectful and accommodating.

Stayed in April 2025

A small casual cafe in the hotel property to grab a pastry or extra coffee or a smoothie without going to the pool cabana would have been nice but not a deal breaker. I also didn't appreciate the cost of a diet coke and a cup of ice water $7.00 !

From check-in to check-out everything was fabulous. This boutique style hotel decor, service and property were top-notch in every way. The butler coffee service area on every floor is brilliant. Great morning coffee outside our door is a convenient touch. Refreshments in the lobby daily also a nice feature.

Stayed in April 2025

Stunning and stylish hotel in the very center. The best location and an incredibly cool hotel.

Stayed in February 2025

There was a green light off the thermostat that shined so brightly in the room that it was hard to sleep and you couldn't hang anything on it, so we had to turn it off and then it was hot. The bed and pillow were not the best, super soft bed and flat pillows. Also the window was only 1/2 the wall, so very dark and the neighboring building looked right into our room. Also the valet was expensive.

Location was nice and they had a happy hour with snacks and drinks. The people who worked there were very friendly and helpful.

Stayed in January 2025

N/A

It was a beautiful place.

Stayed in January 2025

Only disappointment was each day I ordered a side order of toast and each day got one slice for $3 and if order came with toast it was one slice cut in half.

The location was in walking distance to many restaurants, bars, and other entities in downtown Austin. The hotel was VERY clean and my room (1101) was very quiet and comfortable. Room service did a good job of refreshing the room each day. Breakfast was average. Slightly on the high end, $7 for cup of coffee (free refills and cup to go if wanted). Overall very nice and staff was very friendly and respectful.

Stayed in December 2024

Great pool area

Stayed in October 2024

To be honest I didn't really like the theme of the first room we were in. I get the idea but I think it was a little cheap feeling. It was a wilderness room.

The staff was fabulous! We had a little problem because there was a lot of noise outside of our room (in the street) and they moved us right away and bought us breakfast. They were wonderful.

Stayed in October 2024

Valet is high but seems to be in line with other hotels in the area.

Great location. Helpful and friendly staff. Used the house car a lot to get around. Enjoyed the complimentary food and drinks for ACL guests.

Stayed in October 2024

No tea or coffee facilities in room

Excellent location and modern clean quite room

Stayed in September 2024

We were booked into a premier king room that is supposed to have a kettle and a bath. Our room had neither.

Comfortable, quiet location and the staff are excellent. Couple of issues with the room on arrival, quickly sorted out by staff 😊

Stayed in August 2024

no airport collection. a nice addition.

loved the whole ambience of the place. pool was small but really well done. it was different, classy, chic, high quality. little things - coffee in the hallway - amazing fruit selection at the pool - joggers water in the morning. everyone - reception - bell boys - valet team - pool team - all amazingly helpful. its expensive - but you get what you pay for - really really great hotel.

Stayed in July 2024

Slow service

Food

Stayed in July 2024

The overall stay.

Stayed in June 2024