Reviews of Casagrande Hotel & Beach Club 5 stars
Ruta 10 Km 182, Jose Ignacio, 20402 José Ignacio, Uruguay

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSpacious accommodation
Dear Michelle, thank you very much for choosing Casagrande Hotel & Beach Club again for your visit to José Ignacio. We’re delighted to know you enjoyed your stay, especially the spacious accommodation and our breakfast. It was a pleasure for us to offer you a complimentary upgrade so that your experience could be even more enjoyable. We truly hope to have the pleasure of welcoming you back again soon. Best regards, Gimena Marquez Operations Manager
Dear Michelle, thank you very much for choosing Casagrande Hotel & Beach Club again for your visit to José Ignacio. We’re delighted to know you enjoyed your stay, especially the spacious accommodation and our breakfast. It was a pleasur… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe terraces and the rooms were ample and very clean . Great views
Nothing. Everything was excellent
Dear Natalia, thank you very much for choosing Casagrande Hotel & Beach Club for your visit to José Ignacio. We’re very happy to know you enjoyed the peaceful atmosphere, the spacious and clean rooms, and the views from our terraces. It will be a pleasure to welcome you back again soon. Best regards, Gimena Marquez Operations Manager
Dear Natalia, thank you very much for choosing Casagrande Hotel & Beach Club for your visit to José Ignacio. We’re very happy to know you enjoyed the peaceful atmosphere, the spacious and clean rooms, and the views from our terraces. It… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in March 2025
Verified reviewThe architecture was beautiful, pool great, and was close to everything. The apartment room we got was great for me and my sisters.
Ordering food/drinks at the pool could have been much better. Was hard to find staff and the pool bar was closed- maybe because of low season? Feel like they could be making more profit adjusting this.
Dear Naia, thank you very much for choosing Casagrande for your visit to José Ignacio. We’re very happy to know that you and your sisters enjoyed the apartment, the architecture, the pool, and our location. Regarding your feedback about the pool service, you're right that during the low season our pool bar remains closed, as it operates only from December to early March. We truly appreciate your comment and will take it into consideration as we look for ways to improve. We hope to have the pleasure of welcoming you again in the future. Best regards, Gimena Márquez Operations Manager
Dear Naia, thank you very much for choosing Casagrande for your visit to José Ignacio. We’re very happy to know that you and your sisters enjoyed the apartment, the architecture, the pool, and our location. Regarding your feedback about the… Show more
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewExcellent location, lots of space, great facilities, including heated pool and jacuzzi. Excellent professional staff.
NA
Thank you so much for choosing Casagrande for your visit to José Ignacio, Dessislava! We're truly delighted to know you enjoyed your stay and appreciated the location, facilities, and especially the service provided by our team. It’s wonderful to hear you’re planning to return! We look forward to welcoming you back very soon. Warm regards, Gimena Marquez Operations Manager
Thank you so much for choosing Casagrande for your visit to José Ignacio, Dessislava! We're truly delighted to know you enjoyed your stay and appreciated the location, facilities, and especially the service provided by our team. It’s w… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in February 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewMany things make our stayed good, mainly, property location.
We liked property so much. We don’t have anything negative to say.
Thank you so much for choosing Casagrande for your stay in José Ignacio, Paulo Marcio! We are thrilled to hear that the location of the property was one of the highlights of your stay and that you enjoyed your time with us. Your positive feedback truly motivates us to continue delivering the best experience to our guests. We hope to welcome you again soon! Best regards, Gimena Marquez Operations Manager
Thank you so much for choosing Casagrande for your stay in José Ignacio, Paulo Marcio! We are thrilled to hear that the location of the property was one of the highlights of your stay and that you enjoyed your time with us. Your positive f… Show more
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewSpacious, well organized, very clean with fantastic staff.
The only thing we didn’t like was the bedroom window facing the inner courtyard near the air conditioning units. We had hoped to sleep with the window open since it was quite warm at night, but unfortunately, the noise from people walking by made that impossible. I suppose there’s nothing to be done about it, as it’s just the hotel’s layout.
Dear Rimantas, Thank you so much for choosing Casagrande for your stay in José Ignacio! We are thrilled to hear that our staff made such a positive impact and that you found the space spacious, well-organized, and clean. We truly appreciate your feedback about the bedroom window facing the inner courtyard. We completely understand how the noise could have affected your comfort. While the hotel’s layout sometimes limits options for certain rooms, we are always looking for ways to improve our guests’ experiences, and we will certainly take your comments into account for future enhancements. We hope to welcome you back soon for an even better stay! Best regards, Gimena Marquez Operations Manager
Dear Rimantas, Thank you so much for choosing Casagrande for your stay in José Ignacio! We are thrilled to hear that our staff made such a positive impact and that you found the space spacious, well-organized, and clean. We truly apprecia… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThis place is terrific. It is a lovely modern building, with rooms exactly as pictured. Everything is new and well maintained The English speaking staff were very helpful, kind and attentive. We enjoyed the cafes and shops adjacent to the complex and did some cooking in our suite. This lovely stay could not.have been better. I highly recommend it.
Thank you very much for choosing Casagrande for your stay in José Ignacio, Marlene! We are thrilled to hear that you enjoyed your stay and that you found the comfort you were looking for, especially with the bed. It’s also an honor that you highlighted the kindness and attentiveness of our team. We’re glad you enjoyed the nearby cafés and shops and that you were able to make the most of the kitchen in your suite to prepare your own meals. Thank you for your recommendation — it will be a pleasure to welcome you again in the future! Kind regards, Gimena Marquez Operations Manager
Thank you very much for choosing Casagrande for your stay in José Ignacio, Marlene! We are thrilled to hear that you enjoyed your stay and that you found the comfort you were looking for, especially with the bed. It’s also an honor that yo… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThe overall aesthetic and design is exceptional. The rooms were flooded with natural light and great cross ventilation, and room-darkening shades protect the late sleepers. The location is very convenient with a bakery and small grocers around the corner. Some of the best of José Ignacio's fabled restaurants are a short walk away. The staff were extremely helpful and friendly, including at the restaurant. The pool was lovely and the smaller heated pool was especially appreciated. The rooftop terrace offered a perfect spot for viewing sunsets. Free covered parking was a nice feature.
Very minor detail but a few more basic supplies in the kitchen (e.g., paper towels, salt/pepper, etc) would seem like a nice courtesy especially to make it much more usable for shorter stays.
Dear Mr. Robert, Thank you so much for choosing Casagrande for your visit to José Ignacio! We are thrilled to hear that you enjoyed the aesthetic, design, natural light in the rooms, and the location of the hotel. It’s wonderful that you appreciated our helpful and friendly staff, as well as the pool and rooftop terrace. We also appreciate your suggestion. We hope to welcome you again in the future for another memorable stay! Best regards, Gimena Marquez, Operations Manager
Dear Mr. Robert, Thank you so much for choosing Casagrande for your visit to José Ignacio! We are thrilled to hear that you enjoyed the aesthetic, design, natural light in the rooms, and the location of the hotel. It’s wonderful that you … Show more