“Everything was perfect. The building is beautiful, the rooms are clean. The staff is very kind and attentive, with special mention for Torres who was adorable, helpful and responsive, and Jerry who was very cheerful.”
“We had a lovely stay at the Queen Cafe Hotel. The facility was clean. We truly appreciate that we were given bottles of water daily and fresh towels on our second day even if we didn’t asked for it. The staff were amazingly helpful. Definitely will come back here and recommend it to our friends. If you’re planning to stay at this hotel I’ll recommend to have cash at check out.”
“Amazing stay at the San Palace. The front desk were so kind and very knowledgeable/ English language was very good/ Ngoc and Linh were so professional and advised us on everything we needed. We were very thankful to brother Linh who went out of his way to help us book a last min hotel on the night of our flight. Due to the road closures for the 80 year Vietnam celebrations we were advised to move closer to the airport. He called hotels for us and sorted everything to make it easier for our children. The hotel is clean and rooms were immaculate. Breakfast was good and had a selection of food. Location was very good - right in the heart of Old Town Quarters with lots of services, food and coffee shops within minutes of the hotel. The kids enjoyed their stay and I would be sure to book this hotel again.”
“Very nice personnel, super friendly and professional. There were two Korean "ladies" shouting at the lady receptionist about something unimportant and both the receptionists stayed so calm and nice, very professional. (I definitely would have kicked them out :) )”
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