“Very lovely and helpful staffs!
We were warmly welcome by Quinn and Dave when we first entered the hotel. Were served with watermelon juice as welcome drink. Quinn showed us to our rooms while the bellboy sent our luggages over. While we were outside the hotel waiting for our grab, Dave who's suppose to be off-work took time to stayed with us to ensure we got on the grab safely meanwhile recommending local delicacies. Kate also went all the way out to escort us to a massage parlour that is still open at late night as the hotel's was closed. Really enjoyed the stay due to the passionate staff of the hotel!”
“Amazing stay at the San Palace. The front desk were so kind and very knowledgeable/ English language was very good/ Ngoc and Linh were so professional and advised us on everything we needed. We were very thankful to brother Linh who went out of his way to help us book a last min hotel on the night of our flight. Due to the road closures for the 80 year Vietnam celebrations we were advised to move closer to the airport. He called hotels for us and sorted everything to make it easier for our children. The hotel is clean and rooms were immaculate. Breakfast was good and had a selection of food. Location was very good - right in the heart of Old Town Quarters with lots of services, food and coffee shops within minutes of the hotel. The kids enjoyed their stay and I would be sure to book this hotel again.”
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