The receptionist, Louis, was very kind and helpful. He assisted me in arranging transfers for other activities and made my stay even more enjoyable

I had a fantastic stay at this hotel! The room was very clean, spacious, and comfortable. The location is excellent, close to all the main attractions and easy to get around. Considering the quality and service, the price is great. I highly recommend this hotel for anyone visiting the area!

Stayed in September 2025

Location

Stayed in August 2025

The bed was really hard.

Staff were really helpful, room was super clean and location is excellent.

Stayed in August 2025

The rooms have almost no light

The excellent location and the attention of the staff. We had to leave at 11pm and they managed to get us a shower before we left

Stayed in August 2025

Wonderful Stay – Highly Recommended! I stayed here for 2 nights and everything went smoothly. The location is very accessible and close to many must-visit spots, which made exploring the area super convenient. The manager was attentive and responsive to our needs. Special shoutout to Tony at the front desk – probably the nicest and most helpful person I’ve met in Vietnam. He truly made our stay even more memorable. Would definitely stay here again!

Stayed in August 2025

Mr Tony was very helpful for the local area, and told me about such a great Pho shop with a Michelin star rating! Pho 10!

Stayed in July 2025

The shower leaked and the sheets/ towels were a bit stained.

Staff were helpful and attentive. Location was great. Room was big and cleaned every day.

Stayed in July 2025

locate in the center of Old Quarter. Good place to book.

Stayed in July 2025

Big room with ac at a great price. Helpful and friendly staff. Good breakfast. They've got laundry service.

Stayed in July 2025

Good value hotel and room with the window. The staff is very helpful and able to organize transport needed. The location is very good close to food stalls, coffee shops etc. Over all it was a pleasant stay and peaceful sleep.

Stayed in July 2025

Nothing. It was perfect

The place was so spacious, clean and in the heart of Hanoi. Close to many resto, shops and attractions. Louis was so amazing staff, helped me for so many things even i was away. We even stay longer and came back to the same hotel. Keep up the good work. Deserved more than a compliments

Stayed in June 2025

Nothing

Great location, great room, staff were so friendly and accommodating.

Stayed in June 2025

Very good staff Louis was lovely and very friendly Is in a great location Good value for money

Stayed in June 2025

N/A

Staff were really nice, helpful and welcoming! Even gave us a free room upgrade and breakfast. The room was really nice and big with a city view and really clean. Breakfast was really nice with lots of options and freshly made food. The hotel is central to everything in the old town and not a far walk from anything you need. Have already booked to stay here again on our next trip in Hanoi.

Stayed in June 2025

What an amazing experience to be at this accommodation !!!! We are extremely grateful for the opportunity to stay at a hotel like this! Staff at this hotel were just amazing - always willing to help us anytime; when we needed accommodation, transport, to plan a trip or some useful information, they were always willing to help us with literally ANYTHING that we needed. We can't put in words how incredible the people who work here are. They feel like family to us, which is something you can't usually find in hotels. Furthermore, the rooms we stayed at were always clean, comfortable, and nicely arranged. The location of the hotel is directly in the city center, which made our access to anything way easier. Literally, we have nothing to complain about. Everything was more than what we expected with really good people who were always willing to help. I highly recommend this accommodation to anyone!!! THANK YOU <3 !!!

Stayed in May 2025

Everyone in the hotel was friendly and helpful — Louise, Tony & Jimmy. The room was kept clean and toiletries were re-stocked daily.

Stayed in June 2025

The owner helped us to organise cruise on Ha Long Bay, super nice!!! Very helpful manager!

Stayed in May 2025

Location and helpful staff to assist with transfers and tours. I checked in at 1am and the staff were extremely accommodating. The hotel is on a quiet street but within walking distance of the nightlife in the old quarter.

Stayed in May 2025

Comfy bed!

Stayed in May 2025

Electrical plugs not sufficient and no bathroom power point.

Perfect location

Stayed in May 2025

Great location, staff very helpful, would highly recommend

Stayed in May 2025

Comfortable clean rooms, good breakfast, PERFECT LOCATION, very helpful staff. I highly recommend it.

Stayed in May 2025

early check in, transfer from the airport

Stayed in May 2025

The room doesn't look like on the picture.

Good place in good location

Stayed in April 2025